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Masaya San Agustin features a garden, shared lounge, a terrace and restaurant in San Agustín. The property provides a 24-hour front desk, airport transportation, a tour desk and free WiFi throughout the property. All rooms have a private bathroom with a shower, while selected rooms will provide you with a balcony and others also have mountain views. At the hotel rooms contain bed linen and towels. Guests at Masaya San Agustin can enjoy an à la carte breakfast. You can play pool and table tennis at this 4-star hotel, and the area is popular for hiking and cycling. The nearest airport is Pitalito Airport, 18 miles from the accommodation.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
2 bunk beds
and
1 sofa bed
and
1 queen bed
1 twin bed
and
1 king bed
or
3 twin beds
Bedroom :
1 queen bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
9.5
Free Wifi
8.3
Select topics to read reviews:

Guests who stayed here loved

  • Michelle
    United States of America United States of America
    Absolutely gorgeous property. Beautiful landscaping, hammock, overlook and it all blended into the environment seamless.
  • Jennifer
    Canada Canada
    What a treat! Private bathtub overlooking the valley, beautiful grounds, friendly staff. I could have stayed a week! Totally recommend! A perfect romantic getaway!
  • Elizabeth
    United States of America United States of America
    This is such a good deal. Large, comfortable rooms, many with a view of the Magdalena River. The best part was the staff who arranged tours, massages, and even a cake for my friends' birthday.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Masaya San Agustin
Great facilities! Review score, 9.4

Most popular amenities
  • Free parking
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Family rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Shower
Bedroom
  • Linens
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Evening entertainment
  • Entertainment staff
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Ping-pong
  • Pool table
  • Game room
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Pet bowls
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Spa
  • Yoga classes
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Open-air bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules
Masaya San Agustin takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Masaya San Agustin of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 58848

FAQs about Masaya San Agustin

  • Yes, Masaya San Agustin is popular with guests booking family stays.

  • Room options at Masaya San Agustin include:

    • Twin/Double
    • Suite
    • Family
    • Double
  • Masaya San Agustin is 1.1 miles from the center of San Agustín. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Masaya San Agustin on this page.

  • Guests staying at Masaya San Agustin can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • À la carte
  • Masaya San Agustin offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Game room
    • Ping-pong
    • Canoeing
    • Evening entertainment
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Beauty services
    • Open-air bath
    • Full-body massage
    • Bike tours
    • Horseback riding
    • Bicycle rental
    • Foot massage
    • Live music/Performance
    • Body treatments
    • Walking tours
    • Yoga classes
    • Cooking class
    • Facial treatments
    • Happy hour
    • Spa/Wellness packages
    • Live sports events (broadcast)
    • Spa facilities
    • Entertainment staff
    • Couples' massage
  • Check-in at Masaya San Agustin is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at Masaya San Agustin may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Masaya San Agustin has 1 restaurant:

    • Restaurante #1