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Masaya Collection San Agustin features a garden, shared lounge, a terrace and restaurant in San Agustín. The property provides a 24-hour front desk, airport transportation, a tour desk and free WiFi throughout the property. All rooms have a private bathroom with a shower, while selected rooms will provide you with a balcony and others also have mountain views. Guests at the hotel can enjoy an à la carte breakfast. You can play pool and table tennis at this 4-star hotel, and the area is popular for hiking and cycling. Pitalito Airport is 18 miles away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 queen bed
2 bunk beds
and
1 sofa bed
and
1 queen bed
1 twin bed
and
1 king bed
or
3 twin beds
Bedroom
1 queen bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
9.2
Location
9.5
Free Wifi
8.3

Select topics to read reviews:

Guests who stayed here loved

  • Sherry
    United States United States
    The view was phenomenal as we booked a stay on the riverside. Bed comfortable. Room clean. Food and drinks quite good . Staff at reception very helpful.Taxi easily procured and inexpensive. Excellent value.
  • Wing
    United States United States
    The staff are very friendly and helpful. They helped me to arrange a bus to go to Popayan. The food in the restaurant is delicious. The room are clean and spacious. The hotel can see the gorge clearly.
  • Skywardpictures
    United States United States
    The food is amazing...very reasonable...outstanding boutique location looking over Magdalena River...remote area...San Agustín...use the Pitalito airport. This location is for access to Huila
  • Ine
    Belgium Belgium
    Best hotel in Colombia! Loved the design, comfort, food, staff, everything! Highly recommend
  • Melike
    Turkey Turkey
    Its a very unique hotel on a perfect location, I was solo travelling and dont know about San Agustin and the hotel stuff was really helpfull on all the topics including transportion to places to see anything you can possibly need. Food was...
  • Michelle
    United States United States
    Absolutely gorgeous property. Beautiful landscaping, hammock, overlook and it all blended into the environment seamless.
  • Jennifer
    Canada Canada
    What a treat! Private bathtub overlooking the valley, beautiful grounds, friendly staff. I could have stayed a week! Totally recommend! A perfect romantic getaway!
  • Elizabeth
    United States United States
    This is such a good deal. Large, comfortable rooms, many with a view of the Magdalena River. The best part was the staff who arranged tours, massages, and even a cake for my friends' birthday.
  • Montgomery
    Canada Canada
    The staff were incredible and very accommodating. We had to wait for our bus for a while after check out and they allowed us to stay in the restaurant lounge area. They also let us check in early and booked all our tours. The food was really good...
  • Alpa
    United States United States
    Staff went out of their way to find me an English-speaking tour guide at the last minute. Thank you! (Tho, honestly, the signs at the Archeological Park are so good, you do not need a guide) Room was clean and comfortiable, with a lovely...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurante #1
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Romantic

Amenities of Masaya Collection San Agustin
Great facilities! Review score, 9.4

Most popular amenities

  • Free parking
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Family rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Pets
Pets are allowed on request. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Live sports events (broadcast)
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
  • Evening entertainment
  • Entertainment staff
  • Horseback riding
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
  • Canoeing
    Additional chargeOff-site
  • Ping-pong
  • Pool table
  • Game room

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is needed).

  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security

General

  • Pet bowls
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Packed lunches
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Accessibility

  • Entire unit located on ground floor

Spa

  • Yoga classes
  • Full-body massage
  • Couples' massage
  • Foot massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Open-air bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge

Languages Spoken

  • English
  • Spanish

House rules
Masaya Collection San Agustin takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Masaya Collection San Agustin of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

License number: 58848

FAQs about Masaya Collection San Agustin

  • The prices at Masaya Collection San Agustin may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Masaya Collection San Agustin include:

    • Twin/Double
    • Suite
    • Family
    • Double
  • Masaya Collection San Agustin offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Game room
    • Ping-pong
    • Canoeing
    • Evening entertainment
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Beauty services
    • Open-air bath
    • Full-body massage
    • Bike tours
    • Horseback riding
    • Bicycle rental
    • Foot massage
    • Live music/Performance
    • Body treatments
    • Walking tours
    • Yoga classes
    • Cooking class
    • Facial treatments
    • Happy hour
    • Spa/Wellness packages
    • Live sports events (broadcast)
    • Spa facilities
    • Entertainment staff
    • Couples' massage
  • Masaya Collection San Agustin has 1 restaurant:

    • Restaurante #1
  • Check-in at Masaya Collection San Agustin is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Masaya Collection San Agustin on this page.

  • Guests staying at Masaya Collection San Agustin can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • À la carte
  • Masaya Collection San Agustin is 1.1 miles from the center of San Agustín. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Masaya Collection San Agustin is popular with guests booking family stays.