Get the celebrity treatment with world-class service at Holiday Inn Cúcuta, an IHG Hotel

Offering an outdoor pool and a restaurant, Holiday Inn Cúcuta, an IHG Hotel is located acroos the Ventura shopping centre and a 5-minute walk from the emblematic Santander Park. Here you can find San José de Cúcuta’s Town hall, the Cathedral and the financial sector. Free WiFi access is available. Featuring 98 rooms with city views complete with a coffee machine, an ironing station and a living room with a refrigerator and a work desk. Room service is available 24 hours a day. At Holiday Inn Cúcuta, an IHG Hotel you will find 2 restaurants, 2 bars and a fitness centre. Other facilities offered at the property include luggage storage and a convention centre with 7 meeting rooms with a total capacity of 400 people. The property offers free parking and a 24-hour front desk. Camilo Daza International Airport can be reached after a 15-minute drive.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 large double bed
2 double beds
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.2
Cleanliness
9.3
Comfort
9.4
Value for money
8.8
Location
9.5
Free WiFi
8.9
High score for Cúcuta

Select topics to read reviews:

Guests who stayed here loved

  • Paul
    United Kingdom United Kingdom
    All the staff were very friendly and made you welcome being there for 11 days we got to know the staff and they were always very helpful Hotel was very clean would recommend this hotel to anyone travelling to cucuta
  • Aruz
    Colombia Colombia
    The rooms were very clean, the pool was amazing good a good view
  • Blai
    Spain Spain
    Location is very good, and staff is helpful and friendly. Value for price is excellent.
  • John
    New Zealand New Zealand
    Location was excellent, staff friendly and helpful. Room service and restaurant food was very good. Room was spacious and bed comfortable with excellent pillow selection.
  • Javier
    United States United States
    EXCELLENT BREAKFAST, I ALWAYS GO TO THIS HOTEL WHEN IN CUCUTA. VERY HELPFULL AND POLITE STAFF
  • Pepepoop
    Bahamas Bahamas
    Convenient and clean location. Very comfortable with good restaurant. Great service
  • Fernando
    Colombia Colombia
    Nothing out of the ordinary in terms of a hotel but the staff was really nice and helpful.
  • Verbs2015
    United Kingdom United Kingdom
    The location was excellent, there's a massive shopping mall literally around the corner from the hotel where you can get everything you need. The hotel is well kept and clean, no complaints.
  • Mendy
    Israel Israel
    Mostly the staff like carlos and the othets are amazing no lie great hotel to be in
  • Mendy
    Israel Israel
    Everything The staff were incredible and the food also amazing

Hotel surroundings

Restaurants
1 restaurant on site

  • Madeira
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Holiday Inn Cúcuta, an IHG Hotel
Great facilities! Review score, 9.2

Most popular facilities

  • Airport shuttle
  • Free WiFi
  • Family rooms
  • Fitness centre
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Private bathroom
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Coffee machine
  • Cleaning products

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Wellness

  • Fitness
  • Steam room
  • Public Bath
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Holiday Inn Cúcuta, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
US$15 per child, per night
Cot upon request
Free
4 - 12 years
Extra bed upon request
US$15 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCash is not accepted

The fine print
Need-to-know information for guests at this property

In accordance with local tax laws, all Colombian citizens and resident foreigners must pay an additional fee of 19% VAT. This VAT supplement is not included in the accommodation rates and must be paid separately.

To be exempt from this 19% VAT fee, guests must have a TP12 visa or a PIP3, PIP5, PIP6, PIP10, TP7 or TP11 stamp when entering the country. The exemption only applies to accommodation fees. The permit must be shown upon arrival.

VAT is not automatically included in the total amount of the reservation.

In accordance with Colombian law 679 of 2001, law 1,336 of 2009 and resolution 3,840 of 2009, child sexual exploitation is illegal. Therefore, all children between the ages of 0 and 17 must present a valid identification document and their birth certificate along with their parents' identification documents to confirm the relationship. If the minor is not accompanied by his or her parents, the adults accompanying him or her must have written authorization from a notary along with the aforementioned documentation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

License number: 38957

FAQs about Holiday Inn Cúcuta, an IHG Hotel

  • Check-in at Holiday Inn Cúcuta, an IHG Hotel is from 15:00, and check-out is until 13:00.

  • Room options at Holiday Inn Cúcuta, an IHG Hotel include:

    • Double
    • Twin
    • Suite
  • Guests staying at Holiday Inn Cúcuta, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet
  • Holiday Inn Cúcuta, an IHG Hotel is 1.1 miles from the centre of Cúcuta. All distances are measured in straight lines. Actual travel distances may vary.

  • Holiday Inn Cúcuta, an IHG Hotel has 1 restaurant:

    • Madeira
  • The prices at Holiday Inn Cúcuta, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Holiday Inn Cúcuta, an IHG Hotel is popular with guests booking family stays.

  • Holiday Inn Cúcuta, an IHG Hotel offers the following activities / services (charges may apply):

    • Fitness centre
    • Steam room
    • Public Bath
    • Fitness