Please note that guests under age must present documentation proving their paternity or, if traveling without family, a permission slip signed by their parents.

As of January 1, 2023, 19% VAT will once again apply to tourist services. However, non-residents in Colombia can benefit from the VAT exemption as long as they comply with the provisions of Decree 297 of 2016.

To do so, they must show their physical passport with a valid entry and stay stamp (PT) or a current temporary visa with a tourist visa stamp (V). Otherwise, the exemption cannot be applied.

Important: Advance payments will always be made before VAT is applied.

Non-exempt persons must pay the amount corresponding to VAT at the time of check-in.

Please note that this property does NOT allow pets on its premises.

Guests must show a valid ID and the same credit card they added when making the reservation to guarantee the reservation at check-in.

Please note that all special requests are subject to availability and may incur additional charges.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Alcazar de Oviedo by EE Hoteles con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Número de licencia: 1732