You might be eligible for a Genius discount at Kempinski The One Suites Hotel Shanghai Downtown. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Reliable info:
Guests say the description and photos for this property are accurate.

Featuring sophisticated European Art-Deco design and free wired internet, Kempinski The One Suites Hotel Shanghai Downtown is next to West Nanjing Road and Huaihai Road. Overlooking the Shanghai skyline, the elegant studios and suites all come with a living room, a flat-screen TV and iPod dock. The small kitchen has a microwave, induction cook field and imported kitchenware. En suite bathrooms come with a bathtub and shower. Kempinski The One Suites Hotel Shanghai Downtown is around a 7-minute drive from People's Square and around an 8-minute walk from West Nanjing Road Subway Station (Line 2, Line 12 and Line 13). It is around a 10-minute drive from Shanghai Railway Station and around a 35-minute drive from Hongqiao International Airport. Pudong International Airport is around a 50-minute drive away. Car rentals, day trips and airport transfers can be arranged at the tour desk. Luggage can be stored at the 24-hour front desk. Dining options include Hotel Lobby Lounge. Daily breakfast is also served at the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Situated in the real heart of Shanghai, this property has an excellent location score of 8.9

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, Buffet

Parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money

To see if you can save 10% or more at this property, sign in
Sign in, save money

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
Bedroom 3
1 large double bed
Living room
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
8.0
Location
8.9
Free WiFi
7.6

Select topics to read reviews:

Guests who stayed here loved

  • Artyxx
    Thailand Thailand
    The location is very convenient. The housekeeping staff is very nice and helpful even we communicate by the body language.
  • Salila
    Thailand Thailand
    All staff are friendly and helpful. We arrived super early in the morning. They let us keep our luggages and very kind of them to make the check-in possible once they are ready (before the usual check in time). The location is perfect right in the...
  • Honey
    United Kingdom United Kingdom
    Excellent location near shops and restaurants. Staff were wonderful and the breakfast was amazing.
  • Nuttanai
    Thailand Thailand
    "I can't express enough how fantastic my stay at Kempinski The One Suites Hotel Shanghai Downtown was! From start to finish, I have nothing negative to say. The suites were beautifully designed and incredibly comfortable, offering a luxurious...
  • Amelia
    Australia Australia
    Extremely clean, 5 star service and great location.
  • Domenic
    Australia Australia
    The staff were extremely accommodating to my needs.
  • Nicoleta
    Romania Romania
    The stay at this hotel was wonderful. I had a very spacious, very clean, comfortable apartment with multiple utilities, so you could consider yourself at home. The staff was very kind, especially Shawn, who had the patience to answer all our...
  • Suzanne
    Malaysia Malaysia
    Room size was GREAT & clean. Location was AWESOME. Staff were really helpful. Walking distance to many many eateries and Jingan shopping area. Would definitely stay there again.
  • Liam
    China China
    Room was great, location was great, staff were great.
  • Renie
    Malaysia Malaysia
    Well appointed, well located hotel. Close to good eats and pockets of green. An oasis away from the Shanghai summer heat. Staff were excellent and helpful!

Host Information

Company review score: 9.3Based on 81,012 reviews from 74 properties
74 managed properties

Neighbourhood information

THE ONE - Ideally situated in Shanghai's downtown, the Jing'an District, one of the central districts of Shanghai and well known for the cultural sites, the prestigious shopping, entertainment and business area ...

Languages spoken

English,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • 1Eins Bistro & Lounge
    • Cuisine
      Chinese • French • German • Asian • European
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Kempinski The One Suites Hotel Shanghai Downtown
Great facilities! Review score, 8.2

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Parking on site
  • Restaurant
  • Room service
  • Bar

Parking
Public parking is possible on site (reservation is not possible) and costs CNY 100 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Bathroom

  • Private bathroom

Living Area

  • Seating Area

Media & Technology

  • Telephone

Outdoors

  • Terrace

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Wellness

  • Fitness centre

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Bar
  • Room service

Activities

  • Happy hour
    Additional charge

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Meeting/banquet facilities
    Additional charge

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

Languages spoken

  • English
  • Chinese

House rules
Kempinski The One Suites Hotel Shanghai Downtown takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 366 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Car rentals and airport transfers are available. Requests have to be made at least 1 day in advance.

Please be noticed that guests can only use the guest room for accommodation purposes and will not use any room or other area of the hotel for commercial use or film shooting.

为了持续提升服务品质,确保宾客在健身中心泳池的体验始终如一,泳池将在每个月的1日和15日进行例行的设备维护工作。在这段时间内,泳池将暂时关闭。我们对由此给您带来的不便深表歉意,并感谢您的理解与支持。

To continuously enhance our service quality and ensure a consistent experience for our guests at the swimming pool, the swimming pool will undergo routine equipment maintenance from 28th January 2025 to 4th February 2025. During this period, the swimming pool will be temporarily closed. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and support.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Kempinski The One Suites Hotel Shanghai Downtown in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Kempinski The One Suites Hotel Shanghai Downtown

  • Kempinski The One Suites Hotel Shanghai Downtown offers the following activities / services (charges may apply):

    • Fitness centre
    • Swimming Pool
    • Happy hour
  • Kempinski The One Suites Hotel Shanghai Downtown is 0.7 miles from the centre of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability). These can accommodate:

    • 2 guests
    • 6 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Check-in at Kempinski The One Suites Hotel Shanghai Downtown is from 14:00, and check-out is until 12:00.

  • Guests staying at Kempinski The One Suites Hotel Shanghai Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 7.1).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet
  • The prices at Kempinski The One Suites Hotel Shanghai Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Kempinski The One Suites Hotel Shanghai Downtown has 1 restaurant:

    • 1Eins Bistro & Lounge
  • Yes, Kempinski The One Suites Hotel Shanghai Downtown is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Kempinski The One Suites Hotel Shanghai Downtown (subject to availability). These have:

    • 2 bedrooms
    • 3 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.