Centrally located in Futian District, The Ritz-Carlton Shenzhen offers luxurious accommodations with free internet and free parking. Boasting rich décor, it also has an outdoor pool and 6 dining options. The Ritz-Carlton is 19 mi from Shenzhen Baoan International Airport. The hotel is just opposite the Shenzhen Convention & Exhibition Center. Stylish and elegant, the spacious rooms at The Ritz-Carlton Shenzhen feature large flat-screen satellite TVs and DVD players. Marble bathrooms are equipped with separate bathtub and shower facilities. A pampering experience awaits at the Ritz-Carlton Spa Shenzhen, where private treatment rooms, relaxing steam rooms and a beauty salon is provided. Guests may exercise with a private trainer or enjoy private poolside yoga classes. The open kitchens at Flavorz present international and Asian dishes, while modern Italian cuisine can be sampled at Paletto. Other dining options include Xingli Chinese Restaurant and Fix Café. Refreshing cocktails are available at Curv Bar and Onyx Lounge.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental, Asian, American

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 full bed
2 twin beds
2 full beds
2 twin beds
1 full bed
2 twin beds
2 full beds
1 king bed
2 full beds
1 king bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.5
Free Wifi
7.6
High score for Shenzhen

Select topics to read reviews:

Guests who stayed here loved

  • Jeremy
    China China
    I have stayed at many hotels around the world and I believe the staff and services at the Ritz-Carlton Shenzhen were some of the best I ever recieved. The staff was amazing, attentive, and treated me wonderfully. The location was great and close...
  • Kwansoo
    Hong Kong Hong Kong
    Kind staffs and guidance Ms. Jennifer Wang supported a lot
  • Kwan
    Hong Kong Hong Kong
    Great staff attitude on the 26th floor lounge. Great service quantity. Stay was paid a lot of attention to the needs of the customers.
  • Suk
    Hong Kong Hong Kong
    The quality of the staff was outstanding. They were very friendly, knowledgeable and helpful. Two of them who attended to us personally were particularly impressive - Mr. Jack Lian of the concierge and Miss Fairy Chen of the Western restaurant on...
  • Aymar
    Germany Germany
    Beautiful hotel, great staff. Maybe the interior design is a little outdated but gorgeous views and services
  • Ionascu
    Romania Romania
    Top Hotel I can say No. 1 Nice swimming pool also. Silviu
  • Faisal
    United Kingdom United Kingdom
    Breakfast/Location both great. Eric in Club lounge went the extra mile in welcoming providing great service
  • Caisi
    United States United States
    Best hotel in Shenzhen, hands down. Cici in the club lounge is amazing. Fantastic experience all around.
  • Jennifer
    China China
    We had a great staycation for 2 nights. The staff went out of their way to be helpful and friendly. I think the staff was the best part. We used the Executive Lounge, which was great - amazing view, good food, nice drinks, cozy atmosphere. We...
  • Daniel
    Australia Australia
    Wonderful personal service, the team go out of there way to take care of you and make you feel like a valued customer. Fantastic breakfast buffet. Comfortable clean room, a little dated but far outweighed by the excellent service across the entire...

Hotel area info

Restaurants
5 Restaurants On Site

  • FLAVORZ, ALL DAY DINING RESTAURANT
    • Cuisine
      American • Cantonese • Chinese • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Gluten-free
  • XINGLI CHINESE RESTAURANT
    • Cuisine
      Cantonese • Chinese • Szechuan
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
  • PALETTO – ITALIAN RESTAURANT
    • Cuisine
      Italian • Pizza • Seafood • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Modern • Romantic
  • Onyx
    • Open for
      High tea
    • Ambience
      Family-friendly
  • FIX, THE RITZ-CARLTON DELI
    • Cuisine
      European
    • Ambience
      Modern

Amenities of The Ritz-Carlton, Shenzhen
Great facilities! Review score, 9

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Spa
  • 5 restaurants
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Outdoors

  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/Performance
  • Cooking class
    Additional charge
  • Kids' club

Living Area

  • Sofa
  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruit
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk

Entertainment & Family Services

  • Child safety socket covers

Cleaning Services

  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Key card access
  • 24-hour security
  • Safe

General

  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Heating
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Yoga classes
  • Fitness
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Chinese

House rules
The Ritz-Carlton, Shenzhen takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3+ years
Extra bed upon request
Free

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that breakfast is RMB 218, lunch on weekdays/weekends is RMB 368/788, and dinner from Monday to Tuesday/Wednesday to Thursday/Friday to Sunday is RMB 538/668/688. Children aged 6-11, including those aged 6 years, can enjoy half price of the meal portion. For any inquiries, please call the restaurant +86 755-2222 2222 ext. 8620

From January 22nd onwards, the hotel is embarking on guest rooms refresh. Work activity and audible noise may be noticed during the period.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Ritz-Carlton, Shenzhen

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Ritz-Carlton, Shenzhen is 0.8 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Shenzhen on this page.

  • The prices at The Ritz-Carlton, Shenzhen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The Ritz-Carlton, Shenzhen include:

    • Twin/Double
    • Suite
    • Double
    • Twin
  • Check-in at The Ritz-Carlton, Shenzhen is from 2:00 PM, and check-out is until 12:00 PM.

  • The Ritz-Carlton, Shenzhen has 5 restaurants:

    • XINGLI CHINESE RESTAURANT
    • FIX, THE RITZ-CARLTON DELI
    • Onyx
    • FLAVORZ, ALL DAY DINING RESTAURANT
    • PALETTO – ITALIAN RESTAURANT
  • Guests staying at The Ritz-Carlton, Shenzhen can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Continental
    • Asian
    • American
  • The Ritz-Carlton, Shenzhen offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Beauty services
    • Bicycle rental
    • Cooking class
    • Swimming pool
    • Body treatments
    • Yoga classes
    • Locker rooms
    • Fitness
    • Facial treatments
    • Live music/Performance
    • Spa facilities