The Ritz-Carlton, Chengdu has been awarded as Five-Star hotel by Forbes Travel Guide for a fifth consecutive year. Located in the heart of Chengdu and the city's cultural center, the hotel offers stunning views of Tianfu Square. Its prime location places it around 5 minutes by car from the Chengdu Museum and the Sichuan Grand Theatre. It is also within 10 minutes by car of Chunxi Road, IFS, and Taikoo Li. For those wanting to explore further, Wenshu Monastery, Kuanzhai Alley, the 339 Tianshu Panda Tower, and Jiuyan Bridge are approximately around 15 minutes by car, while Chengdu East Railway Station is around 30 minutes by car from the hotel. The hotel featuresMichelin Selected Restaurant from Michelin Guide Chengdu 2024: Li Xuan Chinese Restaurant. Guests can also enjoy complimentary bicycle services to leisurely explore the beauty of the city. The Ritz-Carlton, Chengdu boasts complimentary Wi-Fi, plush bedding and sweeping views of Tianfu Square and the Chengdu skyline.The room and suite accommodation at this luxury hotel marries modern convenience with traditional grandeur. Ten spa treatment rooms encompass an entire floor of the hotel. Soothing services include massage therapy and innovative face and body treatments. The Ritz-Carlton, Chengdu Spa also features a modern fitness centre with the latest cardiovascular equipment, an indoor swimming pool with underwater music, a dedicated yoga studio, sauna and steam facilities, jade relaxation beds and indulgent vitality pools. Li Xuan Chinese Restaurant serves a selection of Cantonese and local Sichuan cuisines, while FLAIR Restaurant & Bar offers Asian-themed tapas and a collection of wines. Western food can be enjoyed at Spices All-day Dining Restaurant. Mediterranean cuisine is offered at Dining Room. English Afternoon Tea is provided at the lobby bar.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Situated in the real heart of Chengdu, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
2 double beds
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Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.8
Location
9.0
Free WiFi
9.2
High score for Chengdu
Select topics to read reviews:

Guests who stayed here loved

  • Anish
    Hong Kong Hong Kong
    Lovely hotel, good pricing for a Ritz. Located in the center of town, 10 minute walk to MTR. The team was kind enough to give us a low cost upgrade and set up a children's tent in the room; however the one thing missing was a kids playroom. Good...
  • Monica
    New Zealand New Zealand
    We loved the Club lounge with amazing food and wines. The room was so amazing with great city views 😍
  • Lok
    Singapore Singapore
    Very polite, friendly and flexible staff. Clean and spacious room. Nice and well equipped gym. Buffet breakfast was fantastic
  • Jason
    Singapore Singapore
    Being the Ritz, it met all the expectation … design, decor, art works, service; I love the sense of space … I was Upgraded to the Ritz Carlton Suite by the front office staff - Robert Li from my suite booking. I appreciate his efforts and gestures.
  • Jill
    Australia Australia
    Everything was impeccable. Absolutely nothing to fault. Amazing service, exceptional food and services. Staff were so friendly and helpful. Very comfy bed and pillows.
  • Siew
    Malaysia Malaysia
    The club was fantastic, food and beverages above expectations
  • Pauline
    Australia Australia
    Friendly staff, nice location, modern facilities, swimming pool and gym are fantastic
  • Jahanzeb
    Pakistan Pakistan
    very smooth check in. I was pleasantly greeted by Hotel Manager Miss Fann , she managed the on spot luggage instructions with the team promptly as two of my colleagues were into a meeting on arrival and they had to go to their rooms with a lag of...
  • Winnie
    Singapore Singapore
    facilities are good , there are variety of selections for breakfast
  • Rose
    Australia Australia
    Amazing! Great rooms and wonderful service.tge breakfast is fabulous, so many selections, all are high quality.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello, can I prepay the stay ? I want to book for someone else. Thanks!

    The Ritz-Carlton, Chengdu.Bank Name:Bank of China Sichuan Branch Bank Address:No. 35, Section 2 RenMinZhongLu, Qingyang District, Sichuan, China Accou..
    Answered on 11 March 2021
  • Hi may I know if your hotel room has individually controlled Aircond or centralized Aircond?

    We have centralized Aircond.
    Answered on 8 October 2024
  • we are in chengdu layover for 20hrs. can we come to hotel around 6.30-7am? go to have breakfast we want to book king club room leaving 11pm same day i..

    It depends on room availability, if we have clean room in the early morning, we can offer to you, but we're not able to guarantee it.
    Answered on 8 October 2024
  • Hi. Im planning a short visit to Jiuzhaigou for 2 days. Can I store my luggage at your hotel?

    good afternoon, sorry for the delay reply, we can store your luggage at concierge on first floor, if you need any help please let me know.
    Answered on 13 August 2024
  • Do you have a two bedroom suite? If you do what is the price for five nights in September.

    Unfortunately, all of the suites in the hotel are king bed.
    Answered on 11 February 2024
  • Hello , im currently in china i don’t have MasterCard or visa , can i use a Chinese bank card ?

    Yes, can use.
    Answered on 6 March 2022
  • Still looking?

Hotel surroundings

Restaurants
3 restaurants on site

  • LIXUAN丽轩中餐厅
    • Cuisine
      Cantonese • Chinese • Seafood • Sichuan
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • SPICES香荟全天候餐厅
    • Cuisine
      American • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • The Lobby Lounge大堂吧
    • Cuisine
      International
    • Open for
      High tea
    • Ambiance
      Modern

Facilities of The Ritz-Carlton, Chengdu
Great facilities! Review score, 9

Most popular facilities
  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Free parking
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
  • Dressing room
View
  • City view
  • View
Kitchen
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Fold-up bed
  • Clothes rack
Activities
  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Cycling
  • Hot tub
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Chinese

House rules
The Ritz-Carlton, Chengdu takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
CNY 350 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

FAQs about The Ritz-Carlton, Chengdu

  • The prices at The Ritz-Carlton, Chengdu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Ritz-Carlton, Chengdu include:

    • Double
    • Suite
    • Twin
  • The Ritz-Carlton, Chengdu is 450 yards from the centre of Chengdu. All distances are measured in straight lines. Actual travel distances may vary.

  • The Ritz-Carlton, Chengdu offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Bike tours
    • Fitness
    • Happy hour
    • Bicycle rental
    • Personal trainer
    • Fitness classes
    • Swimming Pool
    • Beauty Services
    • Themed dinner nights
    • Yoga classes
    • Fitness/spa locker rooms
    • Facial treatments
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
  • Guests staying at The Ritz-Carlton, Chengdu can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • Buffet
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Chengdu on this page.

  • The Ritz-Carlton, Chengdu has 3 restaurants:

    • SPICES香荟全天候餐厅
    • LIXUAN丽轩中餐厅
    • The Lobby Lounge大堂吧
  • Check-in at The Ritz-Carlton, Chengdu is from 15:00, and check-out is until 12:00.