The Ritz-Carlton, Chengdu has been awarded as Five-Star hotel by Forbes Travel Guide for a fifth consecutive year. Located in the heart of Chengdu and the city's cultural center, the hotel offers stunning views of Tianfu Square. Its prime location places it around 5 minutes by car from the Chengdu Museum and the Sichuan Grand Theatre. It is also within 10 minutes by car of Chunxi Road, IFS, and Taikoo Li. For those wanting to explore further, Wenshu Monastery, Kuanzhai Alley, the 339 Tianshu Panda Tower, and Jiuyan Bridge are approximately around 15 minutes by car, while Chengdu East Railway Station is around 30 minutes by car from the hotel. The hotel featuresMichelin Selected Restaurant from Michelin Guide Chengdu 2024: Li Xuan Chinese Restaurant. Guests can also enjoy complimentary bicycle services to leisurely explore the beauty of the city. The Ritz-Carlton, Chengdu boasts complimentary Wi-Fi, plush bedding and sweeping views of Tianfu Square and the Chengdu skyline.The room and suite accommodation at this luxury hotel marries modern convenience with traditional grandeur. Ten spa treatment rooms encompass an entire floor of the hotel. Soothing services include massage therapy and innovative face and body treatments. The Ritz-Carlton, Chengdu Spa also features a modern fitness centre with the latest cardiovascular equipment, an indoor swimming pool with underwater music, a dedicated yoga studio, sauna and steam facilities, jade relaxation beds and indulgent vitality pools. Li Xuan Chinese Restaurant serves a selection of Cantonese and local Sichuan cuisines, while FLAIR Restaurant & Bar offers Asian-themed tapas and a collection of wines. Western food can be enjoyed at Spices All-day Dining Restaurant. Mediterranean cuisine is offered at Dining Room. English Afternoon Tea is provided at the lobby bar.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Situated in the real heart of Chengdu, this hotel has an excellent location score of 9.0

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 double beds
2 double beds
2 double beds
2 single beds
1 extra-large double bed
2 double beds
Double Room with King Bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.4
Comfort
9.3
Value for money
8.9
Location
9.0
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Donna
    Australia Australia
    The hotel is great with the service and the staff are all very friendly and helpful. The location is ok too, there isn’t a shopping centre around, but it is close to the city centre. The concierge staff, September is amazing with her services and...
  • Peter
    Switzerland Switzerland
    The time in ritz Carlton startet with the warmest welcome I’ve got from Jessy - Fan Ting, she understood give me the feeling i arrive in a circle of good people, gave me the right information what i needed and over this interesting things that...
  • Christine
    New Zealand New Zealand
    Good breakfast and hotel service was amazing .Staff very welcome, helpful and friendly. The room was comfortable, huge, clean and quiet. Convenient to walk to Chunxi Road about 30 min walk and easy to take taxi. Thank you to Andy Chin. He given us...
  • Anish
    Hong Kong Hong Kong
    Lovely hotel, good pricing for a Ritz. Located in the center of town, 10 minute walk to MTR. The team was kind enough to give us a low cost upgrade and set up a children's tent in the room; however the one thing missing was a kids playroom. Good...
  • Monica
    New Zealand New Zealand
    We loved the Club lounge with amazing food and wines. The room was so amazing with great city views 😍
  • Lok
    Singapore Singapore
    Very polite, friendly and flexible staff. Clean and spacious room. Nice and well equipped gym. Buffet breakfast was fantastic
  • Jason
    Singapore Singapore
    Being the Ritz, it met all the expectation … design, decor, art works, service; I love the sense of space … I was Upgraded to the Ritz Carlton Suite by the front office staff - Robert Li from my suite booking. I appreciate his efforts and gestures.
  • Jill
    Australia Australia
    Everything was impeccable. Absolutely nothing to fault. Amazing service, exceptional food and services. Staff were so friendly and helpful. Very comfy bed and pillows.
  • Koh
    Malaysia Malaysia
    The club was fantastic, food and beverages above expectations
  • Pauline
    Australia Australia
    Friendly staff, nice location, modern facilities, swimming pool and gym are fantastic

Hotel surroundings

Restaurants
3 restaurants on site

  • LIXUAN丽轩中餐厅
    • Cuisine
      Cantonese • Chinese • Seafood • Sichuan
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • SPICES香荟全天候餐厅
    • Cuisine
      American • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • The Lobby Lounge大堂吧
    • Cuisine
      International
    • Open for
      High tea
    • Ambiance
      Modern

Facilities of The Ritz-Carlton, Chengdu
Great facilities! Review score, 9.1

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Free parking
  • Spa and wellness centre
  • 24-hour front desk
  • Bar

Activities

  • Bicycle rental
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
  • Cycling

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Chinese

House rules
The Ritz-Carlton, Chengdu takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
CNY 350 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

FAQs about The Ritz-Carlton, Chengdu

  • The prices at The Ritz-Carlton, Chengdu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Ritz-Carlton, Chengdu has 3 restaurants:

    • The Lobby Lounge大堂吧
    • SPICES香荟全天候餐厅
    • LIXUAN丽轩中餐厅
  • The Ritz-Carlton, Chengdu is 450 yards from the centre of Chengdu. All distances are measured in straight lines. Actual travel distances may vary.

  • The Ritz-Carlton, Chengdu offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Cycling
    • Bike tours
    • Fitness
    • Happy hour
    • Bicycle rental
    • Personal trainer
    • Fitness classes
    • Swimming Pool
    • Beauty Services
    • Themed dinner nights
    • Yoga classes
    • Fitness/spa locker rooms
    • Facial treatments
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Spa/wellness packages
  • Room options at The Ritz-Carlton, Chengdu include:

    • Double
    • Suite
    • Twin
  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Chengdu on this page.

  • Check-in at The Ritz-Carlton, Chengdu is from 15:00, and check-out is until 12:00.

  • Guests staying at The Ritz-Carlton, Chengdu can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Asian
    • American
    • Buffet
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.