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Crowne Plaza Suzhou is ideally located in Suzhou Industrial Park, against the scenic backdrop of beautiful Jinji Lake. The luxurious hotel offers a spa, a fitness center and free parking. The stylish rooms of Crowne Plaza are fitted with flat-screen cable TV, a mini-bar and tea/coffee making facilities. Rooms are spacious and offer either lake or garden view. Guests can take a refreshing dip at the indoor or outdoor pool, or simply relax in the sauna rooms. The hotel also offers a business center, as well as a tour desk to assist in travel arrangements. There are a grand total of 6 dining options at Crowne Plaza Suzhou. Sun Seeker buffet restaurant serves a variety of Chinese, Asian and International cuisines while Prince Restaurant Chinese restaurant features Cantonese delicacies. Dove into freshness and flavors at Zhen Hotpot. Suzhou Crowne Plaza is a 25-minute drive from Shanghai and a 10-minute drive from the city center. The Suzhou Center and the Gate of the Orient are a short walk from the hotel.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


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Availability

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Guest reviews

Categories:

Staff
9.3
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.9
Location
9.5
Free Wifi
8.6
High score for Suzhou

Select topics to read reviews:

Guests who stayed here loved

  • Jie
    United States United States
    Location, Location, Location! The overall environment is really good and convenient. Walking distance to many restaurants and shopping mall. I really like the breakfast with good variety and tasty! The staff was hospitality.
  • Michael
    Singapore Singapore
    Large clean rooms, walking distance to shopping mall, awesome wifi
  • Jay
    United States United States
    The breakfast was phenomenal. The attention by the staff was unprecedented in all my decades of travel There was no decaffeinated coffee at the buffet and I asked a staff member if they had some. In minutes I was given decaffeinated coffee.
  • Minwei
    Belgium Belgium
    One of the best hotels I've stayed! The amazing design of the building, outstanding service from all staffs (from the doorman to the IT manager), the view of our room, the variety of breakfast... literally everything! Check-in and out went very...
  • Yuhui
    United States United States
    The jinji lake view is incredible. Room is large and comfortable. Bath rook is very big as well
  • L
    Lingchen
    United States United States
    Super breakfast, super helpful crew! the front desk Doris, she is so lovely to tell me i am actually Silver member could enjoy a free wine! in fact all crew are nice, everyone. I love Suzhou more than my stay in Shanghai....already asked my...
  • Michael
    Australia Australia
    Breakfast was great, I would have liked some help to choose one of the more traditional breakfasts.
  • Igor
    Israel Israel
    Service is superb. Hotel is very clean, well maintained and fancy. Recommended
  • Robin
    Luxembourg Luxembourg
    New and well-equipped hotel , very close from the Lake.
  • Xiaomei
    Australia Australia
    Friendly staff from the entrance to the room service, staff name called Liu xin( 刘欣)helping us take the luggage from the reception to our room and explain the room contents. Walking distance to the Jinji lake music fountain show.

Hotel area info

Restaurants
1 Restaurant On Site

  • 圣汐
    • Cuisine
      Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern

Amenities of Crowne Plaza Suzhou, an IHG Hotel
Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Fitness center
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Restaurant
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Aerobics
    Additional charge
  • Live music/Performance
  • Happy hour
    Additional charge
  • Bike tours
    Additional charge
  • Entertainment staff
  • Cycling
  • Karaoke
  • Game room
  • Golf course (within 2 miles)

Living Area

  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Suit press
  • Ironing service
  • Dry cleaning
  • Laundry

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities

Safety & security

  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Soundproof
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome

Pool 2 – outdoorFree!

  • Seasonal
  • All ages welcome

Spa

  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Massage
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Chinese

House rules
Crowne Plaza Suzhou, an IHG Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM to 6:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 350 per stay
Crib upon request
Free
3+ years
Extra bed upon request
CNY 350 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardGreatwallPeonyDragonPacificJin Cash is not accepted

FAQs about Crowne Plaza Suzhou, an IHG Hotel

  • Crowne Plaza Suzhou, an IHG Hotel is 5.6 miles from the center of Suzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Crowne Plaza Suzhou, an IHG Hotel include:

    • Twin
    • Double
    • Suite
  • Yes, Crowne Plaza Suzhou, an IHG Hotel is popular with guests booking family stays.

  • Crowne Plaza Suzhou, an IHG Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Cycling
    • Game room
    • Karaoke
    • Golf course (within 2 miles)
    • Beauty services
    • Bike tours
    • Spa lounge/Relaxation area
    • Aerobics
    • Spa facilities
    • Personal trainer
    • Fitness
    • Swimming pool
    • Hair treatments
    • Happy hour
    • Spa/Wellness packages
    • Live music/Performance
    • Steam room
    • Fitness classes
    • Facial treatments
    • Foot bath
    • Body treatments
    • Entertainment staff
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Crowne Plaza Suzhou, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).

    Breakfast option(s) include:

    • Buffet
  • Crowne Plaza Suzhou, an IHG Hotel has 1 restaurant:

    • 圣汐
  • The prices at Crowne Plaza Suzhou, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Crowne Plaza Suzhou, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.