You might be eligible for a Genius discount at Somerset Emerald City Suzhou. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Reliable info:
Guests say the description and photos for this property are very accurate.

Sitting on Emerald City Shopping Centre, Somerset Residence offers contemporary apartments with easy access to a wide array of shops, restaurants and entertainment outlets. Located in the heart of Suzhou New District, Somerset Emerald City is close to Suzhou’s various industrial parks. Under Somerset Emerald City is a large, modern shopping centre housing international fashion stores, eateries and different entertainment options. Suzhou North Railway Station is located about 26 km away. Each studio and apartment at Somerset Emerald City is furnished with modern amenities, such as a plasma TV. Within the studio or apartment are living areas and kitchens designed to offer you privacy and comfort. Guests can enjoy free in-room internet access or visit one of the Wi-Fi zones to work or keep in contact with loved ones. Somerset Residence offers a convenience store and meal delivery service so that you don’t have to travel far. There is also a restaurant offering home-brewed German beer that can be enjoyed along with a range of fine western and Asian cuisine.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Somerset
Hotel chain/brand
Somerset

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Buffet

Free parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in, save money

To see if you can save 10% or more at this property, sign in

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
1 double bed
Bedroom 2:
1 large double bed
Bedroom 1:
1 single bed
Bedroom 2:
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
9.3
Location
8.9
Free WiFi
9.6
High score for Suzhou
Select topics to read reviews:

Guests who stayed here loved

  • Oleksandr
    Ukraine Ukraine
    Location, comfort, room equipment, and utensil. Shopping mall and cafes proximity
  • Seow
    Singapore Singapore
    I like the location. It is located next to a mall and easy access to MRT.
  • Takamasa
    Japan Japan
    It was good location however taxi could not arrive at front of the hotel. The room was clean. The breakfast was very nice especially Chinese food.
  • Korinna
    China China
    A very nice, clean, well-equipped hotel. We really liked our apartment, there was nothing missing. It is in a good location, shopping mall, small shops, restaurants. The city center is a little further away, but it is not a problem with a taxi or...
  • Takamasa
    Japan Japan
    Good hospitality. Good facilities. Good location. Good breakfast!!
  • Vinod
    India India
    The breakfast must have more vegetarian options without refined wheat and sugars. Without eggs, it's not possible to finish the breakfast. Otherwise vegetarians are forced to eat high glycemic foods.
  • Graham
    New Zealand New Zealand
    Friendly and helpful staff and as we were upgraded the room was above our expectation. We enjoyed the breakfast and in the evening there are dozens of restaurants very close by. It's excellent value for money with a very modern shopping mall right...
  • Will
    Australia Australia
    Great apartment with everything we needed and more! The shopping complex one which the hotel is located is connected to the metro via a long underground walkway.
  • Soo
    Singapore Singapore
    the apartment with all cook tools and washer cum dryer
  • Detlef
    Germany Germany
    The location is great inside a shopping street opposite of a big mall. It was full apartment with extra kitchen and washing machine. Staff is very friendly, breakfast was good with nice choices.

Property questions and answers

Send a question to the property to find out more.

Host Information

Company review score: 9Based on 189,280 reviews from 252 properties
252 managed properties

Property information

Somerset Emerald City is a serviced apartment in Suzhou, situated on top of The Emerald City shopping mall, giving you instant access to a multitude of international fashion, dining and entertainment facilities. Our one and two-bedroom units are furnished with style and fitted with contemporary and modern decorations, including a fully-equipped kitchen, HiFi system and LCD television with cable and satellite channels. Doing business in Somerset Emerald City is easy and efficient. With wireless internet (WiFi) access and additional business support services and facilities in the Business Centre, you will have full business connectivity in the comforts of your own home.

Languages spoken

English,Japanese,Chinese

Property surroundings

Restaurants
1 restaurant on site

  • 餐厅 #1
    • Open for
      Breakfast
    • Ambiance
      Modern

Facilities of Somerset Emerald City Suzhou
Great facilities! Review score, 9

Most popular facilities
  • Free WiFi
  • Free parking
  • Fitness centre
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Bar
Parking
Free public parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Cleaning products
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • DVD player
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Hardwood or parquet floors
  • Tile/marble floor
  • Soundproofing
  • Ironing facilities
  • Iron
  • Hot tub
Accessibility
  • Upper floors accessible by elevator
  • Entire unit located on ground floor
Outdoors
  • Terrace
Wellness
  • Fitness
  • Fitness centre
Food & Drink
  • Fruits
  • Bar
Services & Extras
  • Wake-up service
  • Wake up service/Alarm clock
Outdoor & View
  • City view
  • View
Transport
  • Shuttle service
    Additional charge
  • Car hire
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Visual aids: Braille
  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
Languages spoken
  • English
  • Japanese
  • Chinese

House rules
Somerset Emerald City Suzhou takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 14:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 3,000 is required on arrival. That's about £324. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 196 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 196 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Accepted payment methods
American ExpressVisaMastercardUnionPay debit cardUnionPay credit cardCash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that breakfast is served based on the different room types. The one-bedroom apartment offers only one breakfast and the two-bedroom apartment offers two breakfasts.

This property reserves the right to release the room after 15:00:00 on the day of check-in. Guests who plan to arrive after this time should contact the property directly. The contact information can be found on the confirmation letter.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Somerset Emerald City Suzhou

  • You can choose from a number of accommodation options at Somerset Emerald City Suzhou (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Somerset Emerald City Suzhou offers the following activities / services (charges may apply):

    • Fitness centre
    • Fitness
  • Guests staying at Somerset Emerald City Suzhou can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet
  • Yes, Somerset Emerald City Suzhou is popular with guests booking family stays.

  • Somerset Emerald City Suzhou has 1 restaurant:

    • 餐厅 #1
  • The prices at Somerset Emerald City Suzhou may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Somerset Emerald City Suzhou is from 14:00, and check-out is until 14:00.

  • Somerset Emerald City Suzhou is 2.1 miles from the centre of Suzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Somerset Emerald City Suzhou on this page.

  • You can choose from a number of accommodation options at Somerset Emerald City Suzhou (subject to availability). These can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.