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Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available. The hotel is a 10-minute walk from Longxiangqiao Subway Station. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business centre and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

Top location: Highly rated by recent guests (9.3)

Breakfast info

Buffet, Breakfast to go

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.1
Cleanliness
8.6
Comfort
8.7
Value for money
8.1
Location
9.3

Select topics to read reviews:

Guests who stayed here loved

  • Carla
    United Kingdom United Kingdom
    We loved our stay at Sofitel, the location was perfect and the rooms were comfortable and clean. We had breakfast here too and really enjoyed it. The gym facilities also had everything we needed.
  • Elaine
    Singapore Singapore
    - Tim and Trainee Kevin (concierge) were most helpful in answering our queries - pointing out specific directions to where we were headed, recommendations to places of interest and F&B choices that suited our preferences and arrangements for...
  • C
    Chan
    Singapore Singapore
    Room was clean and bed was comfortable. Location was very near to the West Lake.
  • Lye
    Singapore Singapore
    Objective ia achieve, purpose is tour around Westgate, location is good, breakfast is good.room is clean and tidy. Bathroom has 2 basin. Staff is friendly.
  • Jane
    United States United States
    Staffs are very friendly and helpful. The hotel location is very convenient and walking distance to west lake. The room layout is very good, esp. there are two sinks and toilet is separated.
  • U
    Singapore Singapore
    Location is near attractions in Hang Zhou. Front desk is staff 24/7, no problem with checking in near midnight. Room is clean and drinking water is provided everyday.
  • Ranjeev
    Uganda Uganda
    Well appointed room and an excellent breakfast seletion. Easy walkable access to restaurants and the lake
  • Pw
    United Kingdom United Kingdom
    Excellent location next to the West Lake. Very comfortable, large bedrooms and a first class Chinese restaurant. All staff are helpful, particularly concierge, and mostly speak English.
  • Connie
    Australia Australia
    The closeness to the famous Westlake. Being a sole traveller this was ideal.I felt at ease to walk to and around the Westlake at night on my own. Also impressed with the toiletries. Well done.
  • Niklas
    United Kingdom United Kingdom
    Staff was very friendly and helpful. Especially this young man serving at the concierge (姓刘) was the highlight. We needed a recommendation for a private transfer for 3 days. He arranged everything for us and kept me informed and updated throughout...

Hotel surroundings

Restaurants
2 restaurants on site

  • Kwee Zeen
    • Cuisine
      Chinese • International
  • Yong Jin Ge
    • Cuisine
      Chinese

Facilities of Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace
Great facilities! Review score, 8.1

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • 2 restaurants
  • Terrace
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Happy hour
    Additional charge

Media & Technology

  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is needed).

  • Parking garage

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Adult only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Heated pool

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Chinese

House rules
Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 288 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 288 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

FAQs about Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

  • Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace has 2 restaurants:

    • Kwee Zeen
    • Yong Jin Ge
  • Room options at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace include:

    • Twin
    • Double
    • Suite
  • Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Swimming Pool
    • Fitness/spa locker rooms
    • Fitness
    • Happy hour
    • Steam room
  • Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace is 2.2 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Guests staying at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet
    • Breakfast to go
  • Check-in at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace is from 14:00, and check-out is until 12:00.

  • The prices at Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.