Sheraton Shenzhen Futian Hotel offers accommodations in the heart of Shenzhen’s Central Business District. It features 354 units and 3 dining options. Five minutes walk to Shenzhen Convention and Exhibition Center while 10 minutes’ walk to Futian High-speed Railway Station, from which only takes 15minutes' to Kong Kong West Kowloon Railway Station. Futian Checkpoints, 2 subway station from Convention Center Metro Station , where hotel locates, while Huanggang Checkpoint and Luohu Checkpoint are both within a 15-minute drive away. Shenzhen Sheraton Futian Hotel is a 3-minute walk from Central Walk Shopping Mall. Shenzhen Bao’an International Airport and Luohu Railway Station are 30-minute drive away. Elegant rooms feature stylish modern interiors with dark wood furnishings. Each well-appointed room is equipped with a flat-screen TV, sofa seating area and private bathroom with a bathtub. Hotel offers car rental services, please contact hotel directly if you would like to book The exchange is an all day buffet restaurant,offering Asian and Western specialties. Alternative dining choices include fresh coffee at Afterwardz while tranditional Chinese noodles are served at Yu Xing Ji.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest review summary
Guests loved the Sheraton Shenzhen Futian Hotel's prime <b>location</b> near shops and transport. <b>Breakfast</b> was praised for its variety. <b>Room cleanliness</b> and comfort received mixed reviews, with some noting dated decor. Staff interactions varied, with some guests experiencing language barriers.
This is an automated summary based on 42 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.3
Facilities
8.1
Cleanliness
8.3
Comfort
8.3
Value for money
7.5
Location
9.2
Free Wifi
8.0
Low score for Shenzhen

Hotel area info

Restaurants
2 Restaurants On Site

  • 怡聚轩自助餐厅
    • Cuisine
      American • Chinese • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • 迩逅吧
    • Open for
      High tea
    • Ambience
      Modern

Amenities of Sheraton Shenzhen Futian Hotel
Great facilities! Review score, 8.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests

Bathroom

  • Bathtub or shower
  • Slippers
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

Living Area

  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free public parking is available on site (reservation is not possible).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

2 swimming pools

Pool 1 – outdoorFree!

  • Seasonal
  • All ages welcome

Pool 2 – indoorFree!

  • Open all year
  • All ages welcome

Spa

  • Locker rooms
  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Korean
  • Chinese

House rules
Sheraton Shenzhen Futian Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note a breakfast discount for children is applicable according to the age of the child:

- For the child under 4 years old, breakfast is free;

- For the child between 4 to 11 years old, a discount of 50% is applicable base on best available rate;

- For the child above 11 years old, breakfast should be paid in full.

Please note that all rooms are nonsmoking rooms.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Shenzhen Futian Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Shenzhen Futian Hotel