Sheraton Grand Hangzhou Wetland Park Resort is located next to Xixi National Wetland Park and 3.1 mi from the West Lake and Lingyin Temple. The resort combines traditional Chinese architecture alongside sleek and tasteful furnishing in soothing natural colors, offering landscape views of the signature gardens of Hangzhou. Each room also features a spacious balcony providing panoramic views of Xixi Wetland. Air-conditioned guest rooms feature spacious interiors with modern furnishings. Each is equipped with an iPod dock, a personal safe and a flat-screen TV with cable channels. The property offers an indoor pool, a fitness center and spa facilities. Guests can work out at the aerobics room or enjoy a spa treatment on site. There is abudant event space on site. Free parking on site and free WiFi throughout the property are provided. Feast Restaurant features all-day dining options, and serves a variety of Asian and international dishes. Hangzhou and Cantonese delights can be found at Yue Restaurant. Satine provides a refined French dining experience to the guests. Sheraton Grand Hangzhou Wetland Park Resort is 3.1 mi from Hangzhou City Train Station, 11 mi from Hangzhou East Station and 25 mi from Hangzhou Xiaoshan International Airport.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
8.5
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.7
Location
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Reldkamp
    the United States the United States
    Great facility. If I were attending a conference, I'd definitely want it to be here! Fabulous location adjoining the wetlands. Wish I had had more time to walk the trails.
  • J
    Joe
    the United Kingdom the United Kingdom
    A sublime location that boasts some of the best room design in the world!
  • Joe
    the United States the United States
    The environment is nice and the staffs are very courtesy. The rooms we stayed were clean and comfortable. The breakfast was good. We have a very pleasant and memorable stay.
  • Kleinhans
    Austria Austria
    Big rooms, nicely equipped. Extraordinary breakfast. Swimmingpool was nice.
  • François
    France France
    Calme Propreté. Spacieux. Balcon. Au milieu de la verdure cours d'eau plan d'eau. Chambre très confortable. Chaîne TV Francaise. Proche métro.
  • Geslin
    France France
    La chambre était immense. Le restaurant proposait des plats occidentaux. Le personnel était aux petits soins.
  • Camaroes
    France France
    Tout! L emplacement, la beauté du bâtiment, la gentillesse du personnel et la qualité des restaurants
  • Nan
    China China
    客房清洁很满意:每天在中午准时清扫房间,不会过早也不会过晚,房间的备品补充及时,并且很充足,不会丢三落四的。打扫的也很干净,连住了15天,客房清洁一直很稳定,挑不出毛病!这点其实是很难得的!看了一下工牌,其中一位服务员叫田杨侠,打扫的很干净且亲切友好、落落大方!
  • Nan
    China China
    客房清洁很满意:每天在中午准时清扫房间,不会过早也不会过晚,房间的备品补充及时,并且很充足,不会丢三落四的。打扫的也很干净,连住了15天,客房清洁一直很稳定,挑不出毛病!这点其实是很难得的!看了一下工牌,其中一位服务员叫田杨侠,打扫的很干净且亲切友好、落落大方!

Hotel area info

Restaurants
4 Restaurants On Site

  • YUE 采悦轩
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Feast盛宴
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Satine 萨婷
    • Cuisine
      French
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
  • Lobby Lounge 大堂吧
    • Cuisine
      Pizza • Asian
    • Open for
      Lunch • Dinner • High tea
    • Ambience
      Modern

Amenities of Sheraton Grand Hangzhou Wetland Park Resort
Great facilities! Review score, 9

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Family rooms
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 4 restaurants
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Inner courtyard view
  • Garden view
  • View

Outdoors

  • Balcony
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/Performance
  • Bike tours
    Additional charge
  • Walking tours
  • Badminton equipment
    Additional charge
  • Kids' club
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Hot tub

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/Beach towels

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
    Additional charge

Languages Spoken

  • English
  • Chinese

House rules
Sheraton Grand Hangzhou Wetland Park Resort takes special requests – add in the next step!

Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 327 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please inform Sheraton Grand Hangzhou Wetland Park Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Grand Hangzhou Wetland Park Resort

  • Sheraton Grand Hangzhou Wetland Park Resort is 4.3 miles from the center of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Sheraton Grand Hangzhou Wetland Park Resort include:

    • Double
    • Twin
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Grand Hangzhou Wetland Park Resort on this page.

  • Sheraton Grand Hangzhou Wetland Park Resort offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Kids' club
    • Personal trainer
    • Spa lounge/Relaxation area
    • Bike tours
    • Spa facilities
    • Walking tours
    • Fitness
    • Live music/Performance
    • Bicycle rental
    • Locker rooms
    • Spa/Wellness packages
    • Swimming pool
    • Steam room
    • Fitness classes
    • Badminton equipment
  • Yes, Sheraton Grand Hangzhou Wetland Park Resort is popular with guests booking family stays.

  • Guests staying at Sheraton Grand Hangzhou Wetland Park Resort can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Sheraton Grand Hangzhou Wetland Park Resort has 4 restaurants:

    • YUE 采悦轩
    • Feast盛宴
    • Lobby Lounge 大堂吧
    • Satine 萨婷
  • The prices at Sheraton Grand Hangzhou Wetland Park Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Sheraton Grand Hangzhou Wetland Park Resort is from 3:00 PM, and check-out is until 12:00 PM.