Sheraton Grand Hangzhou Wetland Park Resort is located next to Xixi National Wetland Park and 5 km from the West Lake and Lingyin Temple. The resort combines traditional Chinese architecture alongside sleek and tasteful furnishing in soothing natural colours, offering landscape views of the signature gardens of Hangzhou. Each room also features a spacious balcony providing panoramic views of Xixi Wetland. Air-conditioned guest rooms feature spacious interiors with modern furnishings. Each is equipped with an iPod dock, a personal safe and a flat-screen TV with cable channels. The property offers an indoor pool, a fitness centre and spa facilities. Guests can work out at the aerobics room or enjoy a spa treatment on site. There is abudant event space on site. Free parking on site and free WiFi throughout the property are provided. Feast Restaurant features all-day dining options, and serves a variety of Asian and international dishes. Hangzhou and Cantonese delights can be found at Yue Restaurant. Satine provides a refined French dining experience to the guests. Sheraton Grand Hangzhou Wetland Park Resort is 5 km from Hangzhou City Train Station, 18 km from Hangzhou East Station and 40 km from Hangzhou Xiaoshan International Airport.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Top location: Highly rated by recent guests (8.5)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.1
Location
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Joe
    United States United States
    The environment is nice and the staffs are very courtesy. The rooms we stayed were clean and comfortable. The breakfast was good. We have a very pleasant and memorable stay.
  • Kleinhans
    Austria Austria
    Big rooms, nicely equipped. Extraordinary breakfast. Swimmingpool was nice.
  • François
    France France
    Calme Propreté. Spacieux. Balcon. Au milieu de la verdure cours d'eau plan d'eau. Chambre très confortable. Chaîne TV Francaise. Proche métro.
  • Geslin
    France France
    La chambre était immense. Le restaurant proposait des plats occidentaux. Le personnel était aux petits soins.
  • Camaroes
    France France
    Tout! L emplacement, la beauté du bâtiment, la gentillesse du personnel et la qualité des restaurants
  • Reldkamp
    United States United States
    Great facility. If I were attending a conference, I'd definitely want it to be here! Fabulous location adjoining the wetlands. Wish I had had more time to walk the trails.
  • Nan
    China China
    客房清洁很满意:每天在中午准时清扫房间,不会过早也不会过晚,房间的备品补充及时,并且很充足,不会丢三落四的。打扫的也很干净,连住了15天,客房清洁一直很稳定,挑不出毛病!这点其实是很难得的!看了一下工牌,其中一位服务员叫田杨侠,打扫的很干净且亲切友好、落落大方!
  • Nan
    China China
    客房清洁很满意:每天在中午准时清扫房间,不会过早也不会过晚,房间的备品补充及时,并且很充足,不会丢三落四的。打扫的也很干净,连住了15天,客房清洁一直很稳定,挑不出毛病!这点其实是很难得的!看了一下工牌,其中一位服务员叫田杨侠,打扫的很干净且亲切友好、落落大方!

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • HI 你好,我和我的家人计划从除夕开始入住贵酒店,请问贵酒店的餐厅是否在除夕和正月期间营业?谢谢

    尊敬的宾客,您好,酒店中餐厅,西餐厅目前计划除夕及节假日都是正常营业的。欢迎您的入住。
    Answered on 13 January 2021
  • Are you currently taking booking from foreigners? We are teachers in Hangzhou. We have been in Hangzhou since February and have green health codes.

    Sure, if you are stay in china for a long time and not go to the high risk areas recently , you can booking our hotel.
    Answered on 9 July 2020
  • Hi - I have a British passport, have been in Shanghai since February 18th of this year. Will I be able to stay? Are any of your facilities closed?

    Yes, you can stay. You need the health code. The SPA in our hotel is closed.
    Answered on 28 August 2020

Hotel surroundings

Restaurants
4 restaurants on site

  • YUE 采悦轩
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • Feast盛宴
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Satine 萨婷
    • Cuisine
      French
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
  • Lobby Lounge 大堂吧
    • Cuisine
      Pizza • Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Modern

Facilities of Sheraton Grand Hangzhou Wetland Park Resort
Great facilities! Review score, 8.6

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 4 restaurants
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Inner courtyard view
  • Garden view
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
  • Live music/performance
  • Bike tours
    Additional charge
  • Walking tours
  • Badminton equipment
    Additional charge
  • Kids' club
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Hot tub
Living Area
  • Sofa
  • Seating Area
  • Desk
Media & Technology
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Minibar
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Electric vehicle charging station
Reception services
  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool/beach towels
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge
Languages spoken
  • English
  • Chinese

House rules
Sheraton Grand Hangzhou Wetland Park Resort takes special requests - add in the next step!

Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
Adult (18+ years)
Extra bed upon request
CNY 327 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please inform Sheraton Grand Hangzhou Wetland Park Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sheraton Grand Hangzhou Wetland Park Resort

  • Guests staying at Sheraton Grand Hangzhou Wetland Park Resort can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • The prices at Sheraton Grand Hangzhou Wetland Park Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, Sheraton Grand Hangzhou Wetland Park Resort is popular with guests booking family stays.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sheraton Grand Hangzhou Wetland Park Resort on this page.

  • Sheraton Grand Hangzhou Wetland Park Resort has 4 restaurants:

    • Lobby Lounge 大堂吧
    • Feast盛宴
    • Satine 萨婷
    • YUE 采悦轩
  • Check-in at Sheraton Grand Hangzhou Wetland Park Resort is from 15:00, and check-out is until 12:00.

  • Room options at Sheraton Grand Hangzhou Wetland Park Resort include:

    • Double
    • Twin
  • Sheraton Grand Hangzhou Wetland Park Resort is 4.3 miles from the centre of Hangzhou. All distances are measured in straight lines. Actual travel distances may vary.

  • Sheraton Grand Hangzhou Wetland Park Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Kids' club
    • Personal trainer
    • Spa lounge/relaxation area
    • Bike tours
    • Spa facilities
    • Walking tours
    • Fitness
    • Live music/performance
    • Bicycle rental
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Swimming Pool
    • Steam room
    • Fitness classes
    • Badminton equipment