Shangri-La Hotel Xi'an located in the prestigious financial and shopping mall center in Xian. The property is a 5-minute walk to shopping streets. And hotel is just around a 40-minute drive from Xian International Airport and Terracotta Warriors Museum, a 30-minute drive from City Wall and Bell Tower. Metro line 3 is closely with hotel only will take a 15-minute reach to Shaanxi history museum and Wild Goose Pagoda. It offers stylish accommodation with 4 trendsetting designer restaurants, an indoor pool and rooms with free wired internet and Wi-Fi. Spacious and comfortable, the atrium-style Lobby Lounge overlooks the hotel’s exquisite garden. Its floor-to-ceiling windows with engaging views are an ideal backdrop for afternoon tea and evening cocktails along with nightly live entertainment. Guests can work out at the 24-hour gym or relax with a massage. The hotel features spa and a 24-hour fully equipped health club with heated pool. Besides, staff at the tour desk can assist with making travel arrangements. Meeting facilities and the business centre are available. Shangri-La Hotel Xi'an is a prime residence for both business and leisure travelers.

Couples particularly like the location — they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.8
Cleanliness
9.2
Comfort
9.1
Value for money
9.2
Location
9.1
High score for Xi'an
Select topics to read reviews:

Guests who stayed here loved

  • L
    Li
    China China
    breakfast was pretty good. looks like some birds in the lobby. there's a staff Mr.Jef helps me a lot
  • Jock
    United Kingdom United Kingdom
    Clean, quiet inside, , nice bar, quiet garden to sit and read, or have a beer, excellent breakfast
  • Bvanheezik
    Netherlands Netherlands
    Great breakfast, mix of Asian and Western, (staff was kind in explaining the Xi’An burgers to me). Lounge club was also very well arranged and staff very friendly.
  • T
    China China
    酒店的地理位置很好,服务人员也十分的热情!前台郑先生帮忙介绍了周边吃饭的地方,还给安排了很好的房间,又送了水果。房间保养的很好,住起来很舒服。参加提前退房计划酒店还赠送了咖啡!真的非常好!
  • China China
    喜欢香格里拉的品牌,住的很舒服,房间卫生也很满意,这次帮我安排房间的茱莉经理很专业,给房间还送了新鲜水果和小礼物,点赞服务
  • C
    Cao
    China China
    服务都很热情,怎的感觉很放松,房间一切都安排好了,还有水果和饮料送到房间。看到了酒店大堂的汉服旅拍活动,免费体验了一次,留了两张特别有纪念意义的照片。最后离开的时候,李先生给我们送了两个兵马俑的玩偶,此行圆满
  • Javier
    Spain Spain
    Desayuno muy bueno y variado. personal amable, aunque dificultad para comunicación en Ingles.
  • Z
    Zhao
    China China
    酒店后面有个独立的花园,加了装饰,缤纷花海,孩子过来玩的很开心,员工也都很热情,这次还带着孩子体验了一下穿越大唐,穿了汉服拍了照,很美很喜欢。同时也感谢李经理给我们升级的花园景色房型,晚上安静入眠,景色优美
  • Z
    Zhang
    China China
    酒店偏传统复古风格,开业已经十多年了,卫生状态不错,员工服务态度也很好,在前台办理入住时咨询了李先生关于周边的景点情况,都耐心的给我一一解答并给出了推荐旅游路线,离开的时候还送给我一份精美的兵马俑玩偶,很棒的一次入住
  • Z
    Zhao
    China China
    前台的小李帮我们办理了入住手续,房间协调安排在一层,家人走动很方便,进房间后房间里还摆了水果,服务真的很贴心

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How much is the price of buffet for dinner and lunch ? For one person ?

    Dear Sir/Ma'am: Greetings from Shangri-la hotel ! As the current state we are not opening the buffet restaurant yet. However,out rate will be lunch buffet for 198 RMB from Monday to Friday per person,and 228RMB for Saturday and Sunday. Dinner buffet will be 228RMB from Sunday to Thursday per person, 278RMB for Friday and Saturday.
    Answered on 26 March 2020

Hotel surroundings

Restaurants
4 restaurants on site

  • YI CAFÉ
    • Cuisine
      Chinese • International
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Tian Xiang Ge
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Siam Garden
    • Cuisine
      Seafood • Thai
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Lobby Lounge
    • Cuisine
      Asian • International
    • Open for
      High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of Shangri-La Xian
Great facilities! Review score, 8.8

Most popular facilities
  • Indoor swimming pool
  • Airport shuttle (free)
  • Family rooms
  • Free parking
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Happy hour
    Additional charge
  • Kids' club
    Additional charge
Living Area
  • Sofa
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wired internet is available in the rooms and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Heated pool
  • Pool/beach towels
  • Pool cover
  • Fence around pool
Wellness
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Full body massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Chinese

House rules
Shangri-La Xian takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CNY 408 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 408 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardGreatwallPeonyDragonPacificJin Cash is not accepted

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Shangri-La Xian

  • Shangri-La Xian is 3 miles from the centre of Xi'an. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Shangri-La Xian may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Shangri-La Xian is from 15:00, and check-out is until 12:00.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Xian on this page.

  • Yes, Shangri-La Xian is popular with guests booking family stays.

  • Shangri-La Xian offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Kids' club
    • Body treatments
    • Personal trainer
    • Spa/wellness packages
    • Beauty Services
    • Spa lounge/relaxation area
    • Happy hour
    • Massage chair
    • Swimming Pool
    • Spa facilities
    • Fitness/spa locker rooms
    • Full body massage
    • Facial treatments
    • Foot bath
    • Fitness
    • Light therapy
    • Steam room
  • Shangri-La Xian has 4 restaurants:

    • Lobby Lounge
    • YI CAFÉ
    • Tian Xiang Ge
    • Siam Garden
  • Room options at Shangri-La Xian include:

    • Double
    • Suite
    • Twin
  • Guests staying at Shangri-La Xian can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Buffet