Situated in Xi'an and with Drum Tower reachable within 7.7 km, The Ritz-Carlton, Xi'an features concierge services, non-smoking rooms, a garden, free WiFi and a bar. Featuring a restaurant, the property also has free bikes, as well as an indoor pool and a fitness centre. The accommodation offers room service, a 24-hour front desk and organising tours for guests. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The daily breakfast offers buffet, continental or Italian options. At The Ritz-Carlton, Xi'an guests are welcome to take advantage of a hot tub. Bell Tower is 8 km from the accommodation, while Big Wild Goose Pagoda is 8.2 km from the property. Xi'an Xianyang International Airport is 38 km away.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Italian, Vegetarian, Asian, American, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.5
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
8.8
Free WiFi
7.5
High score for Xi'an

Select topics to read reviews:

Guests who stayed here loved

  • Richard
    Ireland Ireland
    Amazing facilities, very clean, very friendly and helpful staff. Was celebrating a birthday and the staff went above and beyond to make our stay feel extra special. Will come back again one day.
  • Cheah
    Malaysia Malaysia
    The property is a modern grand looking structure with pleasant interior design & deco. The property is new and situated in a nice location.
  • Ellie
    United Kingdom United Kingdom
    Amazing rooms, great staff. Breakfast is excellent, pastries and bread were really great!
  • Simona
    Romania Romania
    The two restaurants that were opened in the hotel for Chinese New Year's were amazing. Delicious food, great service, plenty of things to choose from. The lounge on the ground floor as well as the bar on the last floor are worth spending time in...
  • Celia
    United Kingdom United Kingdom
    Very clean, modern, fantastic facilities. Staff very helpful. The spa is spectacular, spacious and has separate sauna/steam rooms as well as thermal pools in male and female changing rooms respectively, truly rare. Fantastic is 10/10. The...
  • Kang
    United Kingdom United Kingdom
    Hotel is fairly new, interior is immaculate and amenities are excellent. Probably the best hotel you can stay in in Xi'an (as the rating here would suggest). Worth getting a high floor with a better view.
  • William
    Australia Australia
    1. This hotel has the best hotel 24hr gym I have seen in China if not all of Asia. It is very spacious and apart from the usual machines, it has a rowing machine, preacher curl bench and preacher curl bar, cable fly machine, dumbell sets up to...
  • L
    Lucas
    Austria Austria
    Uns hat die Lage und Ausstattung gefallen. Beim Frühstück gab es eine sehr große Auswahl.
  • Elaine
    United States United States
    Everything!! Clean, friendly n helpful staffs, great amenities. Feels pampered n relaxed
  • Pedram
    United States United States
    Very clean, friendly staff. Very helpful staff good location

Hotel surroundings

Restaurants
5 restaurants on site

  • Xian Kitchen 鲜厨房
    • Cuisine
      American • Cantonese • Chinese • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern • Romantic
  • 景轩
    • Cuisine
      Cantonese • Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Tasuro 炙焰
    • Cuisine
      Japanese • Sushi
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Flair 天韵
    • Cuisine
      American • Japanese • Local • Asian • International
    • Open for
      Dinner • Cocktail hour
    • Ambiance
      Modern • Romantic
  • Lobby Lounge 大堂吧
    • Cuisine
      International
    • Open for
      Brunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic

Facilities of The Ritz-Carlton, Xi'an
Great facilities! Review score, 9.5

Most popular facilities

  • Pool - indoor (kids)
  • Free WiFi
  • Family rooms
  • Parking on site
  • Spa and wellness centre
  • Fitness centre
  • Non-smoking rooms
  • 5 restaurants
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

View

  • City view

Outdoors

  • Garden

Kitchen

  • Coffee machine
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Aerobics
    Additional charge
  • Live music/performance
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Hot tub
  • Golf course (within 3 km)
    Additional charge

Living Area

  • Sofa

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Public parking is possible on site (reservation is not needed) and costs CNY 3 per hour.

  • Electric vehicle charging station

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids: Tactile signs
  • Lower bathroom sink
  • Toilet with grab rails
  • Upper floors accessible by elevator

Pool - indoor (kids)
Free!

  • Open all year
  • Suitable for kids
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
    Additional charge

Languages spoken

  • English
  • Chinese

House rules
The Ritz-Carlton, Xi'an takes special requests - add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about £110. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
CNY 409 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Ritz-Carlton, Xi'an

  • Check-in at The Ritz-Carlton, Xi'an is from 14:00, and check-out is until 12:00.

  • The Ritz-Carlton, Xi'an offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Golf course (within 3 km)
    • Personal trainer
    • Live music/performance
    • Tour or class about local culture
    • Public Bath
    • Fitness/spa locker rooms
    • Bicycle rental
    • Happy hour
    • Aerobics
    • Cooking class
    • Beauty Services
    • Swimming Pool
    • Facial treatments
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/relaxation area
    • Foot bath
    • Spa/wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples massage
    • Head massage
    • Hand massage
    • Full body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes
  • The Ritz-Carlton, Xi'an has 5 restaurants:

    • Xian Kitchen 鲜厨房
    • 景轩
    • Tasuro 炙焰
    • Lobby Lounge 大堂吧
    • Flair 天韵
  • The Ritz-Carlton, Xi'an is 3.1 miles from the centre of Xi'an. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Ritz-Carlton, Xi'an can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Vegetarian
    • Asian
    • American
    • Buffet
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Ritz-Carlton, Xi'an may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at The Ritz-Carlton, Xi'an include:

    • Double
    • Twin
    • Suite
  • Yes, The Ritz-Carlton, Xi'an is popular with guests booking family stays.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Ritz-Carlton, Xi'an on this page.