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Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided. It takes a 5-minute drive from Shenzhen Bay Park, a 10-minute walk from Shenzhen Bay Sports Center and a 20-minute drive from Shekou Cruise Center. Kempinski Hotel Shenzhen is located at the shopping area of Coastal City. Houhai Subway Station (Line 2 and 11) is only steps away. Shenzhen Bay Immigration Port is 5 minutes' drive away and Shenzhen Nanshan Technology Park is 10 minutes' drive away. Happy Valley of Shenzhen and Shenzhen Window of the World is a 15-minute drive from the hotel. Shekou Port and Shenzhen Sea World are 20 minutes' drive away. Shenzhen Convention & Exhibition Center is a 25-minute car journey away. It will take 30 minutes by car to Shenzhen Bao'an International Airport. Luxurious rooms at Kempinski Shenzhen feature ocean or city views. Each room has a 50-inch flat-screen TV, coffee, tea and welcome fruit. Featuring a shower and a bath, private bathroom comes with a hairdryer and toiletries. Extras include a safety deposit box. Guests can treat themselves to a massage, or relax in the sauna. The hotel also offers luggage storage service. Seasons Restaurant offers all-day international dining, while Hai Tao Restaurant serves Chinese dishes. Enjoy cocktails and live music at The Lounge. 24-hour room service is available as well.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.6
Comfort
8.7
Value for money
8.2
Location
9.0

Select topics to read reviews:

Guests who stayed here loved

  • John
    Taiwan Taiwan
    The location was great. Lots to eat and shop. Close to my destination.
  • Audrey
    Canada Canada
    Gorgeous hotel. Located near a mall and lots of restaurants. Very close to subway exit.
  • Kwon
    Singapore Singapore
    Location is good. Staff were courteous and helpful.
  • A
    Anonymous
    Serbia Serbia
    Staff is very kind, but most of them don't know English. Near subway and pedestrian street with a lot of shops and shopping mall.
  • Ruth
    Singapore Singapore
    Close to MTR, nearest exit D1/D2. Very close to malls and many eateries. Hotel staff were helpful and housekeeping staff were nice and gave us extra bottles of water
  • Rebecca
    Hong Kong Hong Kong
    Very well kept, location is great. Friendly and helpful staff. Extremely fluffy bath towels.
  • Amit
    Israel Israel
    breakfast was excellent. nice shopping mall few minutes from the hotel. 30-40 minutes from SZX airport. Metro is just around the corner
  • Tk
    Portugal Portugal
    Excellent service. Needed help with tickets and travel arrangement, and Ms. Hajar went beyond great service to sort all ticketing out, great to have professionals as her attending to guests, truly impressed.
  • Dagan
    Israel Israel
    Nice and comfortable hotel. Located in the new center of Shenzhen, just near big malls, and close to Metro station.
  • June_ssbc
    Spain Spain
    It's the 2nd time I go to the hotel, and I still like it. The room is huge and very clean, there are several details that make the difference. The bed is super confortable, like a soft cloud. This is an elegant hotel for a good price. There is a...

Hotel area info

Restaurants
2 Restaurants On Site

  • Hai Tao Chinese Restaurant
    • Cuisine
      Cantonese • Seafood • Szechuan
    • Ambience
      Family-friendly • Modern
  • Seasons
    • Cuisine
      Seafood • European • Grill/BBQ
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory
Great facilities! Review score, 8.3

Most popular amenities

  • Indoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk

Bathroom

  • Bathtub

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Breakfast in the room

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Indoor swimming pool
Free!

  • Seasonal
  • Heated pool
  • Fenced pool

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Russian
  • Cantonese
  • Chinese

House rules
Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,500 is required on arrival. That's about $204. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CNY 230 per child, per night
3+ years
Extra bed upon request
CNY 230 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash is not accepted

The fine print
Must-know information for guests at this property

Please note that children from 0-1 years old can enjoy free breakfast.

Please be noted that when guests book the 2 minimal or 3 minimal night promotion rate, and if the stay period needs be shortened, the room night price will be count as standard rate.

In order to provide an even better stay experience, from today until February 29, 2024, guests can enjoy 24-hour stay privilege:

Check in from 06:00 to 14:00 can enjoy free late check out until 14:00 upon departure which can enjoy more than 24 hours of stay.

Check in from 14:00 until 21:00 can enjoy free late check out service at same time of arrival day at departure day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CNY 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory

  • The prices at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Buffet
  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is 7.5 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is popular with guests booking family stays.

  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory has 2 restaurants:

    • Hai Tao Chinese Restaurant
    • Seasons
  • Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Spa facilities
    • Fitness
    • Swimming pool
    • Spa/Wellness packages
  • Room options at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory include:

    • Double
    • Suite
    • Twin
  • Check-in at Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.