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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is located along Hengshan Road, a 3-minute walk from Hengshan Road metro station. It offers free Wi-Fi in all areas and boutique rooms fusing Art Déco and Oriental designs. Recreational options include a hot tub and a wellness center. Central yet quiet, Twelve at Hengshan is 1.9 mi from Xintiandi entertainment area and 3 mi from People’s Square in the city center. Shanghai Railway Station is a 10-minute drive away. The classy rooms are fitted with a mini-bar, an iPod docking station and a coffee machine. The ample bathrooms include both a bathtub and shower facilities. Free toiletries, hairdryers and slippers are also included. The hotel offers a gym for those wanting to maintain their work out routine. Guests can also laze in the sauna, visit the beauty shop, or check emails at the business center. Day trips, car rentals and ticketing can be arranged at the tour desk. There is a gift shop on site for last minute purchase. Guests can enjoy delicious Cantonese dishes at the hotel’s 12 Hengshan restaurant.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hualuxe Hotels & Resorts
Hotel chain/brand
Hualuxe Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
or
2 full beds
1 king bed
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
8.9
Comfort
8.8
Value for money
8.3
Location
9.4
Free Wifi
7.9
High score for Shanghai

Select topics to read reviews:

Guests who stayed here loved

  • Roberta
    Italy Italy
    Beautiful property in the heart of shanghai. The room was very spacious and well designed. All amenities were good. Staff was very helpful and accommodating.
  • Suellen
    United States of America United States of America
    The concierge staff was particularly helpful with taxis, communicating with vendors, helping to manage very large luggage. The breakfast offerings were massive and tasty - something for absolutely every taste. There is a lovey terrace that would...
  • Gianluca
    Thailand Thailand
    Quiet and elegant. Nice comfortable and big rooms. I liked the touch of a Chinese traditional design of the furniture. Just on top of Metro station Line 1. Nice area in French concession.
  • Xiaowu
    United States of America United States of America
    Great location, beautiful facility. Very reasonable price, Abby at front desk is very attentive and provided a lot of extra perks.
  • Siew
    Singapore Singapore
    The location is really nice, quite be close to XuJiaHui.
  • Boon
    Malaysia Malaysia
    Very nice location, very nice area. The hotel is nature friendly, arty, spacious, bright and very comfortable. And the breakfast has a wide selections of verieties. It is not the best hotel but my favorite hotel in Shanghai.
  • Boon
    Malaysia Malaysia
    The very kind gesture of upgrading me to a better room. Big, spacious, nice and clean room. Big spacious clean luxurious bath room, separate toilet, shower place, and separate bath tub and tv in the bathroom. Love the japanese type of toilet...
  • Janse
    South Africa South Africa
    Great selection available, fresh and the coffee is on point.
  • Emmanuel
    France France
    Beautifully designed hotel with a nice garden. Spacious rooms. Good location and convenient to several metro lines. Very friendly and helpful staff.
  • Chin
    Singapore Singapore
    Toilet cleanliness can be better especially bathtub can be cleaner. Shower area is too long and places to store the shampoo and shower gel are too far from shower area. Water discharge area is "black".

Hotel area info

Restaurants
2 Restaurants On Site

  • Xian Yan
    • Cuisine
      Chinese • Asian • International
    • Ambience
      Modern
  • Cai Feng Lou
    • Cuisine
      Chinese
    • Ambience
      Traditional

Amenities of HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel
Great facilities! Review score, 8.7

Most popular amenities

  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

Outdoors

  • Sun deck
  • Terrace
  • Garden

Activities

  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Kids' club
  • Playground

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Waterslide
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge

Languages Spoken

  • English
  • Chinese

House rules
HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel takes special requests – add in the next step!

Check-in
From 2:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

FAQs about HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Kids' club
    • Spa facilities
    • Happy hour
    • Massage chair
    • Personal trainer
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Yoga classes
    • Locker rooms
    • Steam room
    • Hot spring bath
    • Fitness
    • Spa/Wellness packages
    • Fitness classes
  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel has 2 restaurants:

    • Xian Yan
    • Cai Feng Lou
  • Guests staying at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Buffet
  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is 2.4 miles from the center of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel on this page.

  • Yes, HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is popular with guests booking family stays.

  • Room options at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel include:

    • Double
    • Suite