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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is located along Hengshan Road, a 3-minute walk from Hengshan Road metro station. It offers free Wi-Fi in all areas and boutique rooms fusing Art Déco and Oriental designs. Recreational options include a hot tub and a wellness center. Central yet quiet, Twelve at Hengshan is 1.9 mi from Xintiandi entertainment area and 3 mi from People’s Square in the city center. Shanghai Railway Station is a 10-minute drive away. The classy rooms are fitted with a mini-bar, an iPod docking station and a coffee machine. The ample bathrooms include both a bathtub and shower facilities. Free toiletries, hairdryers and slippers are also included. The hotel offers a gym for those wanting to maintain their work out routine. Guests can also laze in the sauna, visit the beauty shop, or check emails at the business center. Day trips, car rentals and ticketing can be arranged at the tour desk. There is a gift shop on site for last minute purchase. Guests can enjoy delicious Cantonese dishes at the hotel’s 12 Hengshan restaurant.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hualuxe Hotels & Resorts
Hotel chain/brand
Hualuxe Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 full beds
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Guest reviews

Categories:

Staff
9.1
Facilities
8.6
Cleanliness
8.9
Comfort
8.7
Value for money
8.2
Location
9.3
Free Wifi
7.9
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Guests who stayed here loved

  • Roberta
    Italy Italy
    Beautiful property in the heart of shanghai. The room was very spacious and well designed. All amenities were good. Staff was very helpful and accommodating.
  • Suellen
    United States of America United States of America
    The concierge staff was particularly helpful with taxis, communicating with vendors, helping to manage very large luggage. The breakfast offerings were massive and tasty - something for absolutely every taste. There is a lovey terrace that would...
  • Gianluca
    Thailand Thailand
    Quiet and elegant. Nice comfortable and big rooms. I liked the touch of a Chinese traditional design of the furniture. Just on top of Metro station Line 1. Nice area in French concession.

Hotel area info

Restaurants
2 Restaurants On Site

  • Xian Yan
    • Cuisine
      Chinese • Asian • International
    • Ambience
      Modern
  • Cai Feng Lou
    • Cuisine
      Chinese
    • Ambience
      Traditional

Amenities of HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel
Great facilities! Review score, 8.6

Most popular amenities
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
Outdoors
  • Sun deck
  • Terrace
  • Garden
Activities
  • Tour or class about local culture
  • Happy hour
    Additional charge
  • Kids' club
  • Playground
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Spa
  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Waterslide
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
Languages Spoken
  • English
  • Chinese

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel takes special requests – add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubCash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

FAQs about HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel

  • Check-in at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel offers the following activities/services (charges may apply):

    • Hot tub/Jacuzzi
    • Massage
    • Turkish/Steam Bath
    • Playground
    • Kids' club
    • Spa facilities
    • Happy hour
    • Massage chair
    • Personal trainer
    • Spa lounge/Relaxation area
    • Tour or class about local culture
    • Yoga classes
    • Locker rooms
    • Steam room
    • Hot spring bath
    • Fitness
    • Spa/Wellness packages
    • Fitness classes
  • Guests staying at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet
  • The prices at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel has 2 restaurants:

    • Xian Yan
    • Cai Feng Lou
  • Room options at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel include:

    • Double
    • Suite
  • Yes, there's a hot tub. You can find out more about this and the other facilities at HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel on this page.

  • Yes, HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is popular with guests booking family stays.

  • HUALUXE Shanghai Twelve At Hengshan, an IHG Hotel is 2.4 miles from the center of Shanghai. All distances are measured in straight lines. Actual travel distances may vary.