Ideally located in the business center of Luohu District, the gorgeous Grand Hyatt Shenzhen offers luxurious accommodations with free Wi-Fi throughout the property. It is just a 10-minute walk from Grand Theater metro station and a 5-minute drive from Luohu Port. Grand Hyatt Shenzhen is just a 2-minute walk from Shenzhen Wanxiang City and an 8-minute drive from Dongmen Pedestrian Street. Shenzhen Bao’an International Airport is a 40-minute drive away. Featuring floor-to-ceiling windows, all rooms offer panoramic views of Shenzhen or breathtaking Hong Kong mountain views. Each room comes with air conditioning, a LCD TV and a mini-bar. The ample bathroom is equipped with a bathtub and shower facilities. Steak and seafood can be enjoyed at Belle-Vue, with tableside cooking, while buffet spreads are served at The Show Kitchen. For a fulfilling Chinese meal, enjoy the food at 1881 restaurant. Other dining options include delicious Italian food at La Terrazza, Cantonese cuisine at China lodge and homemade chocolates and refreshments at Sugar Box. To rejuvenate, guests can unwind in the outdoor pool, work out at the gym, or enjoy soothing spa treatments. Sauna facilities, babysitting services and a business center are also available for guests’ convenience.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Hyatt
Hotel chain/brand
Grand Hyatt

Property highlights

Located in the best-rated area in Shenzhen, this hotel has an excellent location score of 8.6

Breakfast Info

Continental, Buffet

FREE parking!

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
and
1 king bed
2 twin beds
1 king bed
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Guest review summary
Guests praised the Grand Hyatt Shenzhen for its excellent <b>location</b> and <b>spacious rooms</b>. The staff received high marks for their friendliness and professionalism. <b>Breakfast</b> received mixed reviews with some guests enjoying it while others found it lacking. <b>Room comfort</b> was generally appreciated, though some found the bed too soft.
This is an automated summary based on 30 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.8
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.2
Location
8.6

Hotel area info

Restaurants
5 Restaurants On Site

  • The Show Kitchen 乐厨
    • Cuisine
      American • Chinese • French • Pizza • Seafood • Szechuan • Singaporean • Sushi • German • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • 1881
    • Cuisine
      Chinese • Szechuan
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • La Terrazza 意合园
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Modern • Romantic
  • China Lodge 主席楼
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • Belle-Vue Grill 悦景扒房
    • Cuisine
      French • Grill/BBQ
    • Open for
      Dinner

Amenities of Grand Hyatt Shenzhen
Great facilities! Review score, 8.7

Most popular amenities

  • Outdoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck

Activities

  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Mini golf
    Additional charge

Living Area

  • Desk

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free public parking is available at a location nearby (reservation is not needed).

  • Electric vehicle charging station

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Outdoor swimming pool

  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Beach chairs/Loungers
  • Beach umbrellas

Spa

  • Locker rooms
  • Yoga classes
  • Fitness
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Chinese

House rules
Grand Hyatt Shenzhen takes special requests – add in the next step!

Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

12+ years
Extra bed upon request
CNY 408 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

The Shenzhen Health Bureau requires the use of swimming caps in all pools. To comply with this

regulation, all guests must wear a swimming cap while in the pool.

FAQs about Grand Hyatt Shenzhen

  • Guests staying at Grand Hyatt Shenzhen can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
  • Grand Hyatt Shenzhen has 5 restaurants:

    • China Lodge 主席楼
    • La Terrazza 意合园
    • The Show Kitchen 乐厨
    • 1881
    • Belle-Vue Grill 悦景扒房
  • Grand Hyatt Shenzhen is 3.1 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Hyatt Shenzhen include:

    • Triple
    • Suite
    • Apartment
    • Family
  • Grand Hyatt Shenzhen offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Mini golf
    • Evening entertainment
    • Fitness
    • Public Bath
    • Foot bath
    • Happy hour
    • Yoga classes
    • Swimming pool
    • Steam room
    • Locker rooms
    • Nightclub/DJ
    • Open-air bath
    • Spa/Wellness packages
    • Beauty services
    • Spa lounge/Relaxation area
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
  • Check-in at Grand Hyatt Shenzhen is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hyatt Shenzhen on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Grand Hyatt Shenzhen may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.