Please note that the outdoor swimming pool and the fitness centre are currently under renovation until further notice. Shenzhen Best Western Felicity Hotel, Luohu Railway Station apologises for any inconvenience that this may cause.

From Luohu Subway Station (exit D), take the lift to the 3rd floor, turn left, walk pass the bridge and then turn right to the property.

From Luohu Railway Station in West Plaza, walk into the pedestrian tunnel and then walk toward Heping Road.

Please note that the property's 3P Floor with games room, sauna bar is currently under renovation until further notice. Best Western Shenzhen Felicity Hotel apologises for any inconvenience that this may cause.

Limited to only 1 children that under 1.2 metres dine breakfast for free . Extra charges will apply if children above 1.2 metres wish to dine with their accompanying adults.

From November 09 2018, the opening hours of the Executive Lounge are changed to 10:30-23:00. The Executive Lounge will stop serving breakfasts until further notice. Customers who booked executive rooms with breakfast can have breakfast at the Haizhizun Restaurant in the lobby from 7:00-10:00.

체크인 당일 18:00:00 이후에는 숙소에서 객실을 다른 고객에게 양도할 권리가 있습니다. 이 시간 이후에 도착 예정인 투숙객은 반드시 숙소로 직접 연락하시기 바랍니다. 연락처는 예약 확인서에 기재되어 있습니다.

숙소 도착 시 손해 보증금(CNY 200)을 지불하셔야 합니다. 은행 계좌 이체를 통해 지불하실 수 있습니다. 체크아웃 후 7일 이내에 환불 받으실 수 있습니다. 숙소 측에서 객실 점검 후 이상이 없을 시 손해 보증금 전액을 은행 계좌 이체를 통해 돌려드립니다.