Located in Shenzhen and with He Xiangning Art Museum reachable within 3.4 miles, Andaz Shenzhen Bay provides concierge services, allergy-free rooms, a garden, free WiFi throughout the property and a terrace. Providing a restaurant, the property also features a fitness center, as well as an indoor pool and a sauna. The property has room service, a 24-hour front desk and luggage storage for guests. The hotel will provide guests with air-conditioned rooms offering a desk, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Andaz Shenzhen Bay each room comes with bed linen and towels. A buffet, à la carte or continental breakfast is served at the property. At the accommodation guests are welcome to use a hot tub. Happy Valley Theme Park is 4 miles from Andaz Shenzhen Bay, while Shenzhen Convention & Exhibition Centre is 7.3 miles away. The nearest airport is Shenzhen Bao'an International Airport, 16 miles from the hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Italian, Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.4
Location
9.1
Free Wifi
10
High score for Shenzhen
Select topics to read reviews:

Guests who stayed here loved

  • Ella
    Hong Kong Hong Kong
    Your concierge Carrey had made our stay so much comfortable and enjoyable, he was so helpful to cold our 2 days itinerary, definitely the reason contribute to our decision to return next week n future visits! Max is a plus !🫶
  • Sabrina
    Hong Kong Hong Kong
    Amazing property, very modern. Staff was super friendly and helpful, loved the refreshment area behind reception and the happy hour in the evenings. Nice bar too. Great gym!
  • Esther
    Hong Kong Hong Kong
    I tell the hotel that we are celebrating birthday and they gave us a free cake, fruit and also decorated the room with balloons. Which is totally surprising.

Hotel area info

Restaurants
3 Restaurants On Site

  • 东室
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • 西室
    • Cuisine
      Steakhouse • European
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • 谧园
    • Cuisine
      Chinese • European
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
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Amenities of Andaz Shenzhen Bay
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Parking
  • 3 restaurants
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • City view
  • Landmark view
  • Sea view
  • View
Outdoors
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Happy hour
  • Temporary art galleries
    Off-site
  • Hot tub
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Executive lounge access
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Private entrance
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • Mandarin
  • English
  • Cantonese

House rules
Andaz Shenzhen Bay takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4+ years
Extra bed upon request
CNY 583 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that any reservations from high-risk areas will not be accepted. The classification of high-risk areas is subject to government announcement in real time. You must provide a green health code before check-in. For more information, please contact our hotel Guest Service.

In light of the recent novel coronavirus developments and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services. For inquiries, please contact the hotel directly.

Any unauthorized commercial photography and other profit-making activities in the public areas or rooms of the hotel are prohibited.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Andaz Shenzhen Bay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Andaz Shenzhen Bay

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Andaz Shenzhen Bay is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Andaz Shenzhen Bay on this page.

  • Guests staying at Andaz Shenzhen Bay can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Italian
    • Asian
    • American
    • Buffet
    • À la carte
  • Andaz Shenzhen Bay has 3 restaurants:

    • 谧园
    • 西室
    • 东室
  • Andaz Shenzhen Bay offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Yoga classes
    • Temporary art galleries
    • Steam room
    • Personal trainer
    • Fitness classes
    • Happy hour
    • Swimming pool
    • Locker rooms
    • Fitness
  • Room options at Andaz Shenzhen Bay include:

    • Triple
    • Suite
  • Andaz Shenzhen Bay is 6.2 miles from the center of Shenzhen. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Andaz Shenzhen Bay may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.