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Get the celebrity treatment with world-class service at Hotel Santa Cruz Plaza

Right by Colchagua´s Main Square and museum, this hotel offers beautiful colonial rooms with modern amenities. Casino, acclimatised pool and free Wi-Fi are provided. Santa Cruz Plaza has bright and spacious accommodation, featuring balcony and living area. The five-star rooms include air conditioning, cable TV and minibar. A varied buffet breakfast is served and free parking is available. Guests at Santa Cruz Plaza can enjoy a steam bath or make use of the heated pool or gym.The souvenir shop sells local arts and crafts. Award-winning Los Varietales features contemporary Chilean cuisine and an attractive wine list for guest enjoyment.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Santa Cruz, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest review summary
Guests enjoyed the excellent <b>location</b> and delightful <b>breakfast</b> at Hotel Santa Cruz Plaza. The staff received praise for their attentiveness. However, <b>room comfort</b> and restaurant experiences were mixed, with some noting soundproofing issues. Sightseeing opportunities were positively highlighted.
This is an automated summary based on 278 reviews from the past 12 months.
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Select topics to read reviews:

Staff
8.9
Facilities
8.4
Cleanliness
8.7
Comfort
8.6
Value for money
7.8
Location
9.3
Free WiFi
8.1

Hotel surroundings

Restaurants
2 restaurants on site

  • Restaurante #1

    No additional info available

  • Restaurante #2

    No additional info available

Facilities of Hotel Santa Cruz Plaza
Great facilities! Review score, 8.4

Most popular facilities

  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • 2 restaurants
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Activities

  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Kids' club
  • Casino

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is not needed).

  • Valet parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk

Cleaning services

  • Daily housekeeping

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 - outdoorFree!

  • Seasonal
  • All ages welcome
  • Plunge pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 2 - indoorFree!

  • Seasonal
  • Adult only
  • Heated pool
  • Plunge pool
  • Shallow end

Wellness

  • Massage chair
  • Full body massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Spa and wellness centre
    Additional charge
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Hotel Santa Cruz Plaza takes special requests - add in the next step!

Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
11+ years
Extra bed upon request
US$60 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hotel Santa Cruz Plaza