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Offering Bed & Breakfast and Full-board, Hotel Río Serrano + Spa is in Torres del Paine. There is an on-site restaurant and a garden overlooking the Paine Massif. A buffet breakfast is served daily. Guests traveling with the Full-Board program have complimentary breakfast, lunch and dinner. Regional specialties can be ordered at the restaurant, while enjoying one of the many wines from the property's cellar. Drinks and cocktails can be enjoyed at De agostini Restobar. Boat trips, hiking and horseback riding activities can be practiced. Additionally, guests can explore the areas choosing from several available excursions, for an extra fee. Hotel Río Serrano is 83 km from Puerto Natales and 325 km from Ibañez del Campo Airport in Punta Arenas. It is 4 km from one of the entrances to Torres del Paine National Park. Shuttle services can be arranged for an extra fee. Free parking and wireless connection is provided.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.6)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 large double bed
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Guest review summary
Guests loved the stunning views from the accommodation and praised the <b>friendly staff</b>. The <b>location</b> was ideal for exploring Torres del Paine. <b>Breakfast</b> and <b>spa <b>facilities</b></b> were well-received. However, some guests felt the <b>value for money</b> and <b>room comfort</b> could be improved.
This is an automated summary based on 183 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.4
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.1
Location
9.6
Free WiFi
8.3
High score for Torres del Paine

Hotel surroundings

Restaurants
2 restaurants on site

  • Qawasqar Restaurant
    • Cuisine
      Italian • Mediterranean • Peruvian • Seafood • Local • International • Latin American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Restobar De Agostini
    • Cuisine
      American • Italian • Mediterranean • Pizza • Seafood • Steakhouse • Local • International • Latin American • Grill/BBQ
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Río Serrano Hotel + Spa
Great facilities! Review score, 9.4

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • 2 restaurants
  • Spa and wellness centre
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms

Bathroom

  • Toilet paper
  • Towels
  • Additional toilet
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Extra long beds (> 2 metres)

Outdoors

  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Tour or class about local culture
    Additional charge
  • Movie nights
  • Temporary art galleries
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Billiards
  • Children's playground
  • Games room
  • Fishing
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool

    Wellness

    • Fitness/spa locker rooms
    • Fitness
    • Massage chair
    • Spa/wellness packages
    • Foot bath
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Pedicure
    • Manicure
    • Facial treatments
    • Beauty Services
    • Sun loungers or beach chairs
    • Public Bath
    • Spa and wellness centre
    • Fitness centre
    • Sauna

    Languages spoken

    • English
    • Spanish

    House rules
    Río Serrano Hotel + Spa takes special requests - add in the next step!

    Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 12 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 2 years
    Cot upon request
    Free

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubRed CompraCash

    The fine print
    Need-to-know information for guests at this property

    Our Full Board plan offers a luxurious experience with all meals included in the hotel's main restaurant, where you'll have the opportunity to enjoy the breakfast buffet, a la carte lunch and dinner accompanied by beverages such as juice, water, soft drinks and house wine. Along with this the program provides a stocked minibar in your room, meals and drinks from the Restobar - whose a la carte menu is available 12 hours per day - and practical lunch boxes for your expeditions. Stay connected with free WIFI in rooms and common areas, access to the spa, climatized pool, gym and sauna

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Río Serrano Hotel + Spa

    • Guests staying at Río Serrano Hotel + Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Buffet
    • Room options at Río Serrano Hotel + Spa include:

      • Twin/Double
    • Río Serrano Hotel + Spa offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Sauna
      • Hiking
      • Children's playground
      • Billiards
      • Games room
      • Fishing
      • Horse riding
      • Fitness/spa locker rooms
      • Spa facilities
      • Public Bath
      • Pedicure
      • Tour or class about local culture
      • Spa/wellness packages
      • Live sport events (broadcast)
      • Facial treatments
      • Temporary art galleries
      • Spa lounge/relaxation area
      • Swimming Pool
      • Body scrub
      • Movie nights
      • Fitness
      • Live music/performance
      • Beauty Services
      • Steam room
      • Body treatments
      • Massage chair
      • Manicure
      • Foot bath
      • Body wrap
    • Río Serrano Hotel + Spa has 2 restaurants:

      • Qawasqar Restaurant
      • Restobar De Agostini
    • Yes, Río Serrano Hotel + Spa is popular with guests booking family stays.

    • The prices at Río Serrano Hotel + Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Río Serrano Hotel + Spa is 16.8 miles from the centre of Torres del Paine. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Río Serrano Hotel + Spa is from 16:00, and check-out is until 12:00.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.