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Get the celebrity treatment with world-class service at Park Lake Luxury Hotel

Greeting guests with its beautiful lobby chimney, this hotel offers accommodations on the shores of Villarrica Lake. Apart from its wonderful views, the hotel features an outdoor swimming pool and an indoor swimming pool. Rooms at Park Lake Luxury Hotel all offer lake views and have a private bathroom, desk, LCD satellite TV, and a minibar. Room service is provided and a buffet breakfast is served daily. Free WiFi access is available. Additionally, the property features a sauna, a fitness centre and a spa centre that provides massage sessions for a fee. Guests may relax at the cosy and tranquil library, equipped with a billiards table and a fantastic lake view. A buffet breakfast and an à la carte lunch and dinner are served at the hotel's Astraal restaurant. Guests may also enjoy a drink in the Vertigo bar. Park Lake Luxury Hotel is located 12 km from Pucón where guests can visit the Mapuche Museum.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

GHL
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

FREE parking!

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.3
Free WiFi
8.7
Select topics to read reviews:

Guests who stayed here loved

  • Amitava
    Singapore Singapore
    The breakfast was excellent. Best since arriving in Chile. The rooms were spacious. View excellent. Great spa.
  • Armin
    Cyprus Cyprus
    The location is perfect, just 10 minutes from both Villarrica and Pucón, making it incredibly convenient for exploring the area. The place is spotless, and the staff couldn't be friendlier—they truly go above and beyond. And the view of the lake?...
  • Antti
    Finland Finland
    Incredibly nice hotel with a perfect location. Friendly staff, good restaurant, excellent breakfast. I will come back when next time in Pucon
  • Camila
    United Arab Emirates United Arab Emirates
    the rooms are very nice with view to the lake. Very quiet hotel and perfect to disconnect and relax staff were also very friendly
  • Peta
    United Kingdom United Kingdom
    Pretty much everything, with very charming and helpful staff. Our room service was perfect. Excellent breakfast and front desk.
  • Peter
    Germany Germany
    I liked the view from the balcony over the lake very much.
  • Walter
    Mexico Mexico
    The room, the views, the attention from staff. All great!
  • Karen
    United Kingdom United Kingdom
    This was a beautiful, well-run, quiet hotel, with gorgeous views and great facilities.
  • Ellen
    Ireland Ireland
    Stunning lakefront property. We came here on our honeymoon and could not recommend enough. Pucon really was an amazing town. Josephine at the front desk was so helpful and even stayed past her shift to help us decide what local activities we...
  • Carlos
    Chile Chile
    Hotel was just re opened. We stayer there few years ago and now it is opening after being closed during Covid 19. Everything is nice as usual, however some facilities still are not ready ( as deck lookingthe beach) I liked breakfast, it was...

Hotel surroundings

Restaurants
1 restaurant on site

  • Astraal
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian • Vegan • Dairy-free

Facilities of Park Lake Luxury Hotel
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Airport shuttle
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
View
  • Lake view
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Activities
  • Billiards
  • Games room
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible at a location nearby (reservation is not needed).
    Reception services
    • Invoice provided
    • Luggage storage
    • Tour desk
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Shuttle service
      Additional charge
    • Shared lounge/TV area
    • Designated smoking area
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Lift
    • Family rooms
    • Barber/beauty shop
    • Facilities for disabled guests
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Air conditioning
    • Room service
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    • Entire unit wheelchair accessible
    • Upper floors accessible by elevator
    2 swimming pools
    Pool 1 - indoorFree!
    • Open all year
    • All ages welcome
    • Heated pool
    • Pool/beach towels
    Pool 2 - outdoorFree!
    • Seasonal
    • All ages welcome
    • Shallow end
    • Pool/beach towels
    • Pool bar
    • Sun loungers or beach chairs
    • Sun umbrellas
    Wellness
    • Kids' pool
    • Fitness/spa locker rooms
    • Fitness
    • Full body massage
    • Hand massage
    • Head massage
    • Couples massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/wellness packages
    • Spa lounge/relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Hair styling
    • Hair colouring
    • Hair cut
    • Pedicure
    • Manicure
    • Hair treatments
    • Make up services
    • Facial treatments
    • Beauty Services
    • Sun umbrellas
    • Sun loungers or beach chairs
    • Public Bath
    • Hot tub/Jacuzzi
      Additional charge
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Spanish

    House rules
    Park Lake Luxury Hotel takes special requests - add in the next step!

    Check-in
    From 16:00
    Guests are required to show a photo identification and credit card upon check-in
    Check-out
    Until 12:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 18 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are not allowed.
    Groups
    When booking more than 7 rooms, different policies and additional supplements may apply.
    Cards accepted at this hotel
    American ExpressVisaMastercardDiners ClubCash is not accepted

    The fine print
    Need-to-know information for guests at this property

    All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chile are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

    LOCAL TAX LAW

    Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

    Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

    * This additional fee (IVA) is not included in the hotel rates and must be paid separately.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about Park Lake Luxury Hotel

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • Park Lake Luxury Hotel has 1 restaurant:

      • Astraal
    • Room options at Park Lake Luxury Hotel include:

      • Double
      • Twin
      • Suite
    • The prices at Park Lake Luxury Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Park Lake Luxury Hotel offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Massage
      • Billiards
      • Games room
      • Public Bath
      • Beauty Services
      • Fitness/spa locker rooms
      • Facial treatments
      • Swimming Pool
      • Make up services
      • Hair treatments
      • Manicure
      • Pedicure
      • Hair cut
      • Hair colouring
      • Hair styling
      • Body treatments
      • Body scrub
      • Body wrap
      • Spa facilities
      • Steam room
      • Spa lounge/relaxation area
      • Spa/wellness packages
      • Back massage
      • Neck massage
      • Foot massage
      • Couples massage
      • Head massage
      • Hand massage
      • Full body massage
      • Fitness
    • Check-in at Park Lake Luxury Hotel is from 16:00, and check-out is until 12:00.

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Park Lake Luxury Hotel on this page.

    • Park Lake Luxury Hotel is 6.2 miles from the centre of Pucón. All distances are measured in straight lines. Actual travel distances may vary.