A lagoon-style swimming pool with a waterfall and a garden is offered at Mandarin Oriental, Santiago. Free parking is available. Rooms at the Mandarin Oriental, Santiago are elegantly designed with modern décor. They feature a LED TV, a spacious seating area and marble bathrooms with locally-made spa amenities. Rooms offer views of Santiago, the Andes Mountains or the hotel gardens. Guests can dine at the exclusive Matsuri Restaurant which serves Nikkei cuisine or visit the Senso Restaurant for traditional Italian experience or family lunch buffet on Sundays. Located 1.1 mi from Manquehue Metro Station and within 1640 feet from Parque Arauco Shopping Mall and Luxury District.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 queen bed
1 king bed
2 twin beds
1 king bed
2 queen beds
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Guest reviews

Categories:

Staff
9.4
Facilities
9.3
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
9.5
High score for Santiago

Select topics to read reviews:

Guests who stayed here loved

  • Jason
    the United States the United States
    The people who works there, everyone cares about you, from cleaning crew to restaurants, , pool, 16th floor!!! concierge and front desk. There is not person in that hotel who doesn’t take care of you. Ask for Valeska and British guy ( forgot his...
  • Tal
    Canada Canada
    We had a fantastic stay. The room was spacious and comfortable. The service and housekeeping was on point as you would expect from a Mandarin Oriental, bringing attention to every detail. The pool area transports you to a resort atmosphere,...
  • Jason
    the United States the United States
    Absolutely everything Most the people who works there
  • Geruza
    the United States the United States
    Super clean, comfortable, beautiful set up everywhere
  • Jose
    the United States the United States
    Friendly staff. Very nice hotel. Rooms are big and very nice with all amnesties
  • Morris
    the United States the United States
    Room was large and comfortable, staff was friendly and helpful, breakfast was excellent, plenty of variety, all great
  • Suna
    South Korea South Korea
    Mandarin Oriental Santiago has exceeded all expectations with its exceptional housekeeping and breakfast services! The staff's dedication was evident, and their 24-hour customer service was outstanding—always ready to assist at any time of day or...
  • Cindy
    the United States the United States
    The staff learned our names on the first day and every day greeted us by name with a smile. Everything was comfortable and friendly and clean.
  • Ronald
    Belgium Belgium
    Service and external gardens were outstanding. Very large rooms.
  • Craig
    the United States the United States
    The hotel is beautiful and the rooms are great! We arrived late at night and ordered room service which had a very good meal. The buffet breakfast was also great.

Hotel area info

Restaurants
2 Restaurants On Site

  • Senso
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • Matsuri
    • Cuisine
      Japanese • Peruvian
    • Open for
      Dinner
    • Ambience
      Modern • Romantic

Amenities of Mandarin Oriental, Santiago
Great facilities! Review score, 9.3

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Wifi in all areas
  • Airport shuttle
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • 2 restaurants
  • Bar

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Golf course (within 2 miles)
    Additional charge

Media & Technology

  • Telephone

Food & Drink

  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant

Internet
Wifi is available in all areas and charges apply.

Parking
Free private parking is available on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Outdoor swimming pool
Free!

  • Seasonal

Spa

  • Massage
    Additional charge

Languages Spoken

  • English
  • Spanish
  • French
  • Portuguese

House rules
Mandarin Oriental, Santiago takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubOtherCash

The fine print
Must-know information for guests at this property

In order to offer better service and facilities, the property is currently renovating the SPA, so the services are limited. We offer massages, aromatherapy and facial treatments, but currently no sauna, steam room or water circuits. We apologize for any inconvenience it may cause and thank you in advance for your understanding.

Please contact the property to clarify any questions that may arise.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental, Santiago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mandarin Oriental, Santiago

  • Room options at Mandarin Oriental, Santiago include:

    • Triple
    • Suite
    • Twin
    • Double
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mandarin Oriental, Santiago offers the following activities/services (charges may apply):

    • Massage
    • Golf course (within 2 miles)
    • Swimming pool
    • Bicycle rental
  • Mandarin Oriental, Santiago is 4.3 miles from the center of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

  • Mandarin Oriental, Santiago has 2 restaurants:

    • Matsuri
    • Senso
  • Check-in at Mandarin Oriental, Santiago is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Mandarin Oriental, Santiago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Mandarin Oriental, Santiago is popular with guests booking family stays.