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The remodeled Enjoy Pucón Hotel has the best location in the city , on the shores of the beach and inserted in the center of Pucón. The Hotel has a modern spa, gym, pub-restaurant, casino, semi-sports pool and outdoor heated family pool located in our recreation center, business center, as well as spacious common areas, which only a historic building like ours can offer. Most of the rooms have a view to the lake or to the Villarrica volcano, allowing our guests the possibility to enjoy the best views that the destination can offer. Enjoy Pucón Hotel possess spacious and modern rooms, all include cable TV, wifi, hair dryer, private bathroom, air conditioning, among other. Just one Square away is located the Enjoy Pucón Casino, which also has different entertainment activities. Our staff will be happy to give you the best experience and recommend you the best options to know and enjoy your visit such as tours to wilderness areas like Huerquehue and Villarrica, thermal waters, adventure tourism activities (kayak, rafting, zip line, etc), gastronomy, handicrafts, volcano tours, waterfalls tours, cultural activities, among others.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Pucón, this hotel has an excellent location score of 9.6

Breakfast Info

Buffet

Free private parking

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
2 twin beds
2 twin beds
and
1 king bed
1 king bed
3 twin beds
4 twin beds
1 twin bed
and
1 full bed
2 twin beds
and
1 full bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
8.5
Comfort
8.5
Value for money
7.5
Location
9.6
Free Wifi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Alison
    United States of America United States of America
    Friendly, convenient location to town and on the lake, roomy, spectacular view
  • Ck
    Vietnam Vietnam
    The whole hotel was well maintain and keep sufficient warm in the whole hotel when it was cold and rainy during our stay. The restaurant menu price was reasonable. The breakfast was really good with wide variety of choice.
  • Harri
    Chile Chile
    Mixed Bag: Stylish Rooms, So-So Breakfast" Our recent stay at Gran hotel Pucon was a mixed experience. The hotel has clearly undergone a significant renovation, and the rooms are now absolutely stunning. "Modern decor, comfortable beds, and...
  • Francisca
    Chile Chile
    Beds, showers, breakfast, pool, kids club, attention of the staff
  • Cristian
    Chile Chile
    Remodeled hotel, good facilities, clean, good size rooms, friendly staff, extraordinary location. It has a nursery for children, which is a very good idea to complement a family stay. The breakfast buffet was the best, very wide variety and quality.
  • Christina
    Singapore Singapore
    Wonderful hotel, with beautiful sceneries around, clean, safe and friendly staffs.
  • Luca
    Switzerland Switzerland
    Amazing place, very caring staff. Once again only one person spoke English, which seems like a huge missed opportunity. It wasn't spotless, but clean enough to not care, room was nice, food was ok. Didn't use the gym/spa/pools.
  • Elisabeth
    Argentina Argentina
    Destacó la atención de todo el personal de recepción y la amabilidad de todo el personal.Maravillosa experiencia en un hotel excelentemente ubicado..el valet parking muy atentos..En verdad un lugar único en Pucon para descansar y disfrutar de ese...
  • Gustavo
    Brazil Brazil
    Excelente localização em Pucón. Na beira da Playa Pucón de um lado e em frente a uma bela praça do outro. Excelente para fotos.
  • Patricio
    Chile Chile
    Buenas instalaciones, buenos espacios para recorrer (gym básico pero equipado, piscina limpia, spa, Restorante,etc) , cumple con lo necesario para pasar unos días de relajo. Excelente vista al lago y al volcán, además tiene una ubicación...

Hotel area info

Restaurants
1 Restaurant On Site

  • Bar Restaurante Rangue
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly

Amenities of Hotel Enjoy Pucón

Most popular amenities

  • 4 swimming pools
  • Free parking
  • Free Wifi
  • Family rooms
  • Spa
  • Beachfront
  • Airport shuttle
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
    Additional charge

Pets
Pets are allowed. Charges may apply.

Activities

  • Live sports events (broadcast)
  • Live music/Performance
    Off-site
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
  • Beach
  • Evening entertainment
    Additional charge
  • Horseback riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Casino
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available at a location nearby (reservation is not possible).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

4 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool

Pool 2 – outdoorFree!

  • Open all year
  • All ages welcome

Pool 3 – outdoorFree!

  • Seasonal
  • All ages welcome

Pool 4 – indoorFree!

  • Open all year
  • Adults only

Spa

  • Locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Neck massage
  • Back massage
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Manicure
  • Hair treatments
  • Makeup services
  • Facial treatments
  • Beauty services
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish

House rules
Hotel Enjoy Pucón takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $700 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroRed CompraCash

The fine print
Must-know information for guests at this property

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chili are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

Use of the Gym: The minimum age to enter the gym facilities is 14 years old. In such cases, the minor must have the express written authorization of whoever has representation and/or guardianship of the minor and must always be accompanied by an adult who is responsible for him/her at all times.

Use of the SPA is for people over 18 years of age.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

A child up to 8 years old is allowed to share a bed with their parents.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of $700 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel Enjoy Pucón

  • The prices at Hotel Enjoy Pucón may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Hotel Enjoy Pucón include:

    • Double
    • Triple
    • Quad
  • Hotel Enjoy Pucón offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Hiking
    • Skiing
    • Fishing
    • Canoeing
    • Casino
    • Beachfront
    • Evening entertainment
    • Live music/Performance
    • Personal trainer
    • Horseback riding
    • Temporary art galleries
    • Swimming pool
    • Stand-up comedy
    • Beauty services
    • Locker rooms
    • Live sports events (broadcast)
    • Facial treatments
    • Beach
    • Makeup services
    • Hair treatments
    • Manicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Spa facilities
    • Spa lounge/Relaxation area
    • Back massage
    • Neck massage
    • Massage chair
    • Fitness
  • Guests staying at Hotel Enjoy Pucón can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet
  • Yes, Hotel Enjoy Pucón is popular with guests booking family stays.

  • Hotel Enjoy Pucón has 1 restaurant:

    • Bar Restaurante Rangue
  • Hotel Enjoy Pucón is 1,650 feet from the center of Pucón. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hotel Enjoy Pucón is from 4:00 PM, and check-out is until 12:00 PM.