Located 1476 feet above Lake Lucerne on the Bürgenberg mountain, in the Bürgenstock Resort, the Waldhotel by Bürgenstock was designed by star architect Matteo Thun and features the Waldhotel Spa and Verbena Restaurant with its own bar on site. Free WiFi is offered throughout the property. The Hotel Restaurant, menus present signature dishes from across all our kitchens including Middle Eastern flavors by Parisa - Persian Cuisine, Asian by Spices Kitchen & Terrace and Brasserie Ritzcoffier’s French classics. Drinks are paired by cuisine, from a fine sake to a smooth Lebanese wine. All Waldhotel rooms are facing south and feature their own balconies or terraces as well as a relaxation areas with own desk. Every room has a private bathroom equipped with a bath and walk-in shower, own bathroom health amenities, free coffee & tea facilities as well as soft drinks from the mini-bar. You can play tennis or golf at this hotel, and the area is popular for mountain biking and hiking. Europe's highest outdoor elevator, the Hammetschwand elevator, is located nearby. The hotel guests can access the MS Bürgenstock Catamaran as well as a funicular from and to Lucerne during entire stay free of charge. Bürgenstock Cinema is available for all guests at a charge of CHF 15 per person per movie. You can enjoy the Waldhotel Spa during your stay as part of your room rate.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.6)

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 king beds
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
Bedroom
1 king bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.6
Cleanliness
9.8
Comfort
9.7
Value for money
8.4
Location
9.6
Free Wifi
9.3

Select topics to read reviews:

Guests who stayed here loved

  • Xiaozhen
    the United States the United States
    Great property. Room is large, modern with great view and amenities. Spa is nice too does not have the infinity pool but has everything else with much less people. Paolo who checked us in was very nice and pleasant. Most of the service team is...
  • Flavia
    Switzerland Switzerland
    Very friendly staff, clean and comfortable rooms, great breakfast, many extras like complementary trip to lucerne etc.
  • Maha
    Switzerland Switzerland
    Everything was just amazing, from reception to room, spa, restaurant. Attention of the stuff to the details made our stay just perfect. Thank you for everything
  • Hilary
    the United States the United States
    Had everything you need for breakfast- great variety and selection. Dinner and lunch were also wonderful. Plenty of high quality restaurants with a lot of cuisine options. the views, smells and sound of cow bells added to the whole experience....
  • Shahad
    Saudi Arabia Saudi Arabia
    Location, room, and restaurants. Everything was great.
  • Moza
    Austria Austria
    The second time I stay in this hotel it’s very nice hotel . The room design, size , facilities are very good. Staff service is excellent. Restaurant food is great. I recommend this hotel for everyone
  • Qili
    the United States the United States
    The place really exceeded my expectations. It's such a beautiful place.
  • Abdulla
    the United Arab Emirates the United Arab Emirates
    It’s was great stay at Waldhotel with nice views and facilities, everything was perfect
  • Harbison
    the United States the United States
    Amazing location, amazing food, amazing staff, beautiful scenery, beautiful accommodations. Exceeded all of my expectations.
  • Abdulelah
    Saudi Arabia Saudi Arabia
    The view is absolutely stunning and breathtaking. The breakfast is very delicious, especially the croissants and eggs benedict. The resort’s restaurants have amazing views. An electronic bidet (shattaf) is available in the bathroom.

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Verbena

    No additional info available

Amenities of Waldhotel by Bürgenstock
Great facilities! Review score, 9.6

Most popular amenities

  • Outdoor swimming pool
  • Spa
  • Private Parking
  • Non-smoking rooms
  • Fitness center
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • Landmark view
  • Mountain view
  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Coffee machine
  • Dryer
  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional chargeOff-site
  • Temporary art galleries
  • Tennis equipment
    Additional charge
  • Kids' club
    Additional charge
  • Water sports facilities on site
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Pool table
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available on site (reservation is needed) and costs CHF 40 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Car rental
  • Laptop safe
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • German
  • English
  • French
  • Hungarian
  • Italian
  • Romanian

House rules
Waldhotel by Bürgenstock takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
CHF 60 per child, per night
3 years old
Crib upon request
CHF 60 per child, per night
Extra bed upon request
CHF 180 per child, per night
4 - 15 years
Extra bed upon request
CHF 180 per child, per night
16+ years
Extra bed upon request
CHF 225 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Must-know information for guests at this property

Please note that dinner includes a 3 course chef choice / set menu at the Verbena Restaurant only. Reservation is required.

Children under the age of 16 are not permitted to access the Waldhotel Spa.

When booking rooms for 5 or more nights different policies and conditions apply.

Please note that Spa access is only included in some room types

Spa and pool access for children is limited to some hours in the day

Resort activities and offerings are subject to Seasonality.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Waldhotel by Bürgenstock

  • Waldhotel by Bürgenstock is 2,800 feet from the center of Bürgenstock. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Waldhotel by Bürgenstock is popular with guests booking family stays.

  • Waldhotel by Bürgenstock has 1 restaurant:

    • Restaurant Verbena
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Waldhotel by Bürgenstock include:

    • Suite
    • Double
  • The prices at Waldhotel by Bürgenstock may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Waldhotel by Bürgenstock is from 3:00 PM, and check-out is until 12:00 PM.

  • Waldhotel by Bürgenstock offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Snorkeling
    • Diving
    • Fishing
    • Tennis court
    • Canoeing
    • Golf course (within 2 miles)
    • Solarium
    • Kids' club
    • Beauty services
    • Bike tours
    • Swimming pool
    • Personal trainer
    • Tennis equipment
    • Movie nights
    • Bicycle rental
    • Locker rooms
    • Facial treatments
    • Cooking class
    • Waxing services
    • Water sports facilities on site
    • Makeup services
    • Temporary art galleries
    • Hair treatments
    • Walking tours
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness
    • Yoga classes
    • Fitness classes
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Waldhotel by Bürgenstock on this page.