Please note that the reception is only open until 22:00. Late check-in is only possible upon prior confirmation by the property and charges may apply.

Please note further that the full-time staff at the property is English speaking only.

Please note that Hotel Sterne does not have a private parking. Paid parking area is located about 5 minutes walk from the hotel.

Please note that there is no lift at the property. Please note that some rooms can only be accessed via stairs.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Hotel Sterne您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

入住時須支付 CHF 200 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。