Directly linked to the Gruyère Spa via an underground hallway, the Hotel Cailler has charming country-style rooms and fine cuisine. The Gruyère spa includes a Turkish bath and sauna area, great pools and numerous other spa facilities. A sports center is located nearby as well. In addition to nicely furnished double rooms, you can also opt for a spacious junior suite or an apartment with a living room. The 2 restaurants in the Cailler hotel serve delicious Swiss and international cuisine, prepared using seasonal ingredients.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 king bed
2 twin beds
or
1 queen bed
2 twin beds
and
1 queen bed
Bedroom
1 queen bed
Living room
1 sofa bed
Bedroom
1 queen bed
Living room
1 sofa bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.1
Cleanliness
9.4
Comfort
9.5
Value for money
8.2
Location
9.3
Free Wifi
9.4

Select topics to read reviews:

Guests who stayed here loved

  • Raphaël
    Switzerland Switzerland
    The welcome, the food, the waiters (especially in the evening) the silence in the rooms, the ability to send postcards in the morning, the swimming pool, how clean the rooms were, the welcome gifts, the tv... We knew it would be great but it was...
  • Assaad
    France France
    I liked everything! The parking space is so convenient The reception staff is so welcoming and very well trained. We were checked-in and checked-out by two apprentices: I am not sure they are apprentices only though. You guys need to hire them as...
  • Anne
    Switzerland Switzerland
    Access to the thermal baths via a tunnel from the hotel. As it rained during our stay we had no need to go outside.
  • M
    Maria
    Switzerland Switzerland
    great service kind staff clean rooms wonderful over all
  • Enrique
    El Salvador El Salvador
    Location, excellent restaurant, helpful staff, very good breakfast
  • Kevin
    Spain Spain
    Great staff, nice bedroom, good restaurant, fantastic spa.
  • _
    _dal_
    Canada Canada
    Copious breakfast with local produce. Clean, comfortable rooms with easy unlimited access to the spa.
  • Marina
    Switzerland Switzerland
    The location of the hotel in the center of Charmey as well as the breathtaking view on the mountains and meadows The close access to the spa Les bains de la Gruyère Excellent food
  • Renato
    Switzerland Switzerland
    Alot of choices in the gruyere baths Confort was very good
  • Minola
    Switzerland Switzerland
    I return time and time again to this beautiful hotel. I highly recommend it. It checks all the boxes: welcoming, clean and comfortable, very nice staff, very good restaurants and easy access to some water fun.

Hotel area info

Restaurants
2 Restaurants On Site

  • Le Bistro
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Dietary options
      Vegan
  • 4 Saisons
    • Cuisine
      European
    • Open for
      Lunch • Dinner

Amenities of Hôtel Cailler & Bains de la Gruyère
Great facilities! Review score, 9.1

Most popular amenities

  • Spa
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • 2 restaurants
  • Free Wifi
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Ski

  • Ski school
    Additional charge
  • Ski storage

Pets
Pets are allowed. No extra charges.

Activities

  • Walking tours
  • Temporary art galleries
  • Cycling
    Off-site
  • Hiking
  • Pool table
  • Playground
  • Game room
  • Skiing
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Street parking
  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Lockers
  • ATM on site
  • Baggage storage
  • Currency exchange

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe

General

  • Convenience store on site
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Open-air bath
  • Hot spring bath
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Solarium

Languages Spoken

  • German
  • English
  • French

House rules
Hôtel Cailler & Bains de la Gruyère takes special requests – add in the next step!

Check-in
From 4:00 PM to 11:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 6:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Free!Pets are allowed. No extra charges.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroCash

The fine print
Must-know information for guests at this property

Please note that access to the Gruyère Spa is allowed for children of all ages.

Please note that reservations for the restaurants are recommended before arrival.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hôtel Cailler & Bains de la Gruyère

  • Hôtel Cailler & Bains de la Gruyère offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Solarium
    • Steam room
    • Hot spring bath
    • Spa facilities
    • Open-air bath
    • Spa/Wellness packages
    • Temporary art galleries
    • Spa lounge/Relaxation area
    • Walking tours
    • Fitness
  • Yes, Hôtel Cailler & Bains de la Gruyère is popular with guests booking family stays.

  • Hôtel Cailler & Bains de la Gruyère has 2 restaurants:

    • Le Bistro
    • 4 Saisons
  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hôtel Cailler & Bains de la Gruyère on this page.

  • Room options at Hôtel Cailler & Bains de la Gruyère include:

    • Double
    • Suite
    • Twin/Double
    • Studio
  • Hôtel Cailler & Bains de la Gruyère is 650 feet from the center of Charmey. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hôtel Cailler & Bains de la Gruyère is from 4:00 PM, and check-out is until 11:00 AM.

  • The prices at Hôtel Cailler & Bains de la Gruyère may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.