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Offering an outdoor seasonal pool, the suites at The Castle at Swan Lake in Vernon offer a full kitchens and a balcony or deck with a view of either Swan Lake, the courtyard, or pool. Suite views can be requested, but cannot be guaranteed. The Castle suites provide a flat-screen cable TV, sofa seating area, and a fireplace in the living room. Private bathrooms offer free toiletries. Free WiFi is available in each room Business travellers can enjoy the meeting facilities and business centre. A terrace with a garden is available. Free parking is provided. The hotel is only 10 km from UBC Okanagan Campus and 6 km from Village Green Mall. Spallumcheen Golf & Country Club is 7 minutes’ drive away. Kelowna International Airport is 49 km from the property.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 double bed
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Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.3
Value for money
8.9
Location
8.4
Free WiFi
9.4
Select topics to read reviews:

Guests who stayed here loved

  • Deanne
    Canada Canada
    We've stayed at the castle many times and are never disappointed! Huge rooms, large bathtub and comfy beds! Bistro beside our room too! Awesome place with great food! Can't get any better than that! Thank you
  • Heather
    Australia Australia
    Our room was spacious and having a kitchen was a bonus. As we arrived during the heat wave we enjoyed the lovely pool. The location was perfect for our one night stay as it was on the highway but still close to the attractions of Vernon.
  • Kim
    Australia Australia
    Was good for a stop on way through. Good size suite. Restaurant was lovely
  • Marcia
    Canada Canada
    It was a relaxing stay with a deep bathtub, kitchen, microwave, fridge, couch, 2 balconies with one leading out the front and another balcony on the opposite side of the room. The bed was comfortable and the facilities are modern.
  • Rachel
    Australia Australia
    Amazing studios so big and the pool area was lovely. Great location for us
  • Stephen
    Canada Canada
    Lovely accommodations. Would definitely stay there again.
  • Mary
    Canada Canada
    The room was huge and very comfortable sitting area - nice deck and big full kitchen. We loved the relaxed atmosphere at the pool.
  • Kevin
    Canada Canada
    Excellent staff from check in through dinner and room custodians.
  • Michelle
    Canada Canada
    Felt like home away from home. Very family friendly, staff as well
  • Cayley
    Canada Canada
    Room was good and clean, had lots of towels. Kitchen well organized extra bedding in room. Tea towels dish soap, detergent for dishwasher supplied.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours

  • Is the hot tub open in the winter?

    Our hot tub is open year round as long as there isn't an maintenance issues.
    Answered on 29 October 2019
  • Does the swimming pool open ?

    Yes our outdoor pool is open. We are hoping to keep it open, unless Interior Health makes us close it. The Hot Tub and Fitness areas are closed.
    Answered on 20 July 2020
  • Do you offer a free shuttle bus each way to Silver Star daily?

    We do not. Please contact Silver Star directly for more details about their shuttle bus.
    Answered on 4 December 2023
  • Hi Are your bathtubs regular or soaker?

    Good Morning, Our tubs are large tubs. Kathy Front Desk Agent
    Answered on 17 January 2020
  • I am looking at the executive king suite. Is it an accessible suite; is one bed on the ground floor?

    Yes , a king on main floor and a queen in loft . Please note easy accessibility on reservation so we can reserve a suit with easy access .
    Answered on 13 February 2023
  • Is your pool open

    Yes the pool is open. We are hoping to keep it open until the end October, but this is dependent on the weather and Interior Health.
    Answered on 26 September 2020
  • Still looking?

Hotel surroundings

Restaurants
1 restaurant on site

  • The Intermezzo Castle Bistro
    • Cuisine
      Italian • European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of The Castle at Swan Lake
Great facilities! Review score, 9

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Additional toilet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Inner courtyard view
  • Pool view
  • Lake view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Sofa
  • Fireplace
  • Seating Area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Pet bowls
  • Carbon monoxide detector
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Private entrance
  • Lift
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
Accessibility
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoor
  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Pool 2 - outdoor
  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
Wellness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
Languages spoken
  • English

House rules
The Castle at Swan Lake takes special requests - add in the next step!

Check-in
From 16:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 200 is required on arrival. That's about £110. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note, the swimming pool is closed for the Winter season.

Please note, the front desk closes at 23:00. Guests arriving later must contact the hotel directly to arrange for a late check-in.

Please note that the property is built on the side of a hill so it may be difficult for some guest's with mobility issues. Certain rooms are partially handicap accessible.

Please note, room views can be requested, but cannot be guaranteed.

To cover the additional maintenance/cleaning costs of keeping a pet in-room, an additional fee of $25 a night will apply at check in.

The Hotel reserves the right to decline pet stays for rooms that are not pre-arranged prior to arrival. In consideration of guests with allergies any pets found in a non-pet room will result in a $250 allergenic cleansing fee

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Castle at Swan Lake in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property is located in a busy area and guests may experience noise.

A damage deposit of CAD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Castle at Swan Lake

  • Yes, there is a hot tub. You can find out more about this and the other facilities at The Castle at Swan Lake on this page.

  • The Castle at Swan Lake is 4.3 miles from the centre of Vernon. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Castle at Swan Lake include:

    • Suite
  • The prices at The Castle at Swan Lake may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Check-in at The Castle at Swan Lake is from 16:00, and check-out is until 11:00.

  • The Castle at Swan Lake offers the following activities / services (charges may apply):

    • Hot tub/Jacuzzi
    • Golf course (within 3 km)
    • Swimming Pool
  • The Castle at Swan Lake has 1 restaurant:

    • The Intermezzo Castle Bistro