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Offering a children's playground and sun terrace, Hotel Must is located in Quebec City, 5 km from Parc Aquarium du Quebec. The hotel has a hot tub and indoor pool, and guests can enjoy a meal at the restaurant. Free private parking is available. Each room at this hotel is air conditioned and has a flat-screen TV with cable channels. You will find a coffee machine in the room. Each room is equipped with a private bathroom. For your comfort, you will find free toiletries and a hair dryer. You will find a 24-hour front desk at the property. Hotel Must features free WiFi throughout the property. Grande Allee is 9 km from Hotel Must, while Centre Videotron is 9 km away. The nearest airport is Québec City Jean Lesage International Airport, 2 km from Hotel Must.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.4)

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 sofa bed
and
2 large double beds
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Guest reviews

Categories:

Staff
8.0
Facilities
7.8
Cleanliness
8.0
Comfort
8.0
Value for money
7.5
Location
8.4
Free WiFi
8.3
Low score for Quebec City
Select topics to read reviews:

Guests who stayed here loved

  • Colleen
    Canada Canada
    We really enjoyed the pool. The breakfast was sufficient. Our room was clean & comfortable.
  • Lou
    Canada Canada
    The room is a good size. A/C, TV & Wi-Fi worked great. Decent choices for included breakfast with our booking. Close to the airport. The pool is a good size. We were able to check in earlier than 5 pm when we arrived early. Tims, A & W,...
  • Olha
    Canada Canada
    Big clean rooms, comfy beds, great with the kids, has pool and breakfast. Service is also very good. Did hear any airport sounds at all.
  • Bambim
    Canada Canada
    It was clean and not too expensive to have free breakfast and pool👌
  • Lee
    Canada Canada
    The hotel in itself was nice, the rooms were comfortable, the location is great. The staff was quite helpful
  • Partha
    Canada Canada
    Friendly staff, clean room, and washroom, nice pool, good choice of breakfast.
  • Valerio
    Italy Italy
    The room was spacious and nice. The breakfast was nice (even if not exceptional) and there is a lot of parking nearby. The hotel has a swimming pool and in the same building, there is an arcade videogames center for the rainy days.
  • Sarah
    Canada Canada
    The location is “meh” - nothing much to comment on, but it was easy to access. The hotel rooms were clean, neat, modern, and convenient. The breakfast was what one would expect from a hotel buffet breakfast. The pool is a good size and well...
  • Keith
    Canada Canada
    Close to the airport. Friendly and helpful staff. Near to La Cage brasserie!
  • Sidd
    Canada Canada
    This is a hidden Gem, I stayed with my kids, the best thing is location, close to almost everything you will need. Breakfast was great and staff was exceptionally nice. Lobby could have been little more clean, but everything else was just great....

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Hotel Must

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Restaurant
  • Fitness centre
  • Facilities for disabled guests
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid meals
    Additional charge
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
Reception services
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Private entrance
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Heated pool
  • Shallow end
  • Water slide
Wellness
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Hot tub/Jacuzzi
  • Fitness centre
Languages spoken
  • English
  • French

House rules
Hotel Must takes special requests - add in the next step!

Check-in
From 17:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 100 is required. The property charges this 7 days before arrival. That's about £56. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
CAD 15 per child, per night
3 - 12 years
Extra bed upon request
CAD 16 per child, per night
13+ years
Extra bed upon request
CAD 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
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The fine print
Need-to-know information for guests at this property

Please note, children under 3 stay free of charge. Any older children are charged CAD 20 per night.

Please note that for bookings of more than 6 rooms, different conditions will apply. Please contact property for details.

Housekeeping during your stay: To provide you with a quality service, we are bound to adjust the housekeeping service in your room during your stay.

For stays of 2 nights or less: No housekeeping will be done during your stay. For all special requests, please contact the front desk.

For stays of 3 nights or more: After the 2nd night, we change the towels, empty the trash and replace the coffee. After the 4th night, a complete housekeeping of the room is provided.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of CAD 100 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Licence number: 222760, valid until 31/01/2025

FAQs about Hotel Must

  • Hotel Must has 1 restaurant:

    • Restaurant #1
  • The prices at Hotel Must may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Hotel Must is from 17:00, and check-out is until 11:00.

  • Hotel Must offers the following activities / services (charges may apply):

    • Fitness centre
    • Hot tub/Jacuzzi
    • Swimming Pool
    • Fitness
  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Must on this page.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hotel Must is 6.8 miles from the centre of Quebec City. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Hotel Must include:

    • Double
    • Quadruple
    • Family
  • Yes, Hotel Must is popular with guests booking family stays.