This eco-friendly hotel features a fitness center and seasonal outdoor pool. Free WiFi and on-site parking are available at no extra cost. Each room offers a flat-screen TV, refrigerator, coffee machine and private bathroom. Select rooms also include a microwave and Smart TV. Guests can enjoy breakfast, lunch and dinner at the on-site restaurant. Best Western Plus Ottawa City Center has a 24-hour front desk and meeting facilities. This hotel is only 2.5 mi from Carleton University campus and 4.5 mi from Parliament Hill. Carlingwood Shopping Center is 2.1 mi away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand

Property highlights

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, American

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
8.8
Facilities
8.2
Cleanliness
8.6
Comfort
8.5
Value for money
7.8
Location
8.2
Select topics to read reviews:

Guests who stayed here loved

  • Mei
    United States of America United States of America
    Good location, clean, staff are kind and beds are comfortable.
  • Susan
    United States of America United States of America
    Breakfast was excellent, room was very clean, staff very friendly.
  • Henry
    Canada Canada
    The room met our needs, we did not have Breakfast in the Hotel except my wife purchase a coffee in the restaurant down stair. The bed was firm and clean and the bed sheets and pillows we clean. Since we only stayed two(2) nights we did not need...
  • Allison
    Canada Canada
    It has recently been renovated and is quite clean.
  • Roger
    Canada Canada
    Clean room, friendly staff, free electric charging.
  • Mario
    Canada Canada
    Full kitchens with all the plates and utensils needed.
  • Carin
    Canada Canada
    Easy to locate. Close to where I needed to be. The bar/restaurant was perfect. Had homemade soup.
  • Kenda
    Canada Canada
    Clean, friendly staff, great breakfast, awesome pool!
  • Dahlia
    Canada Canada
    The location was close to where I needed to be, the staff were helpful and friendly.
  • Paula
    Canada Canada
    Location, comfy bed, restaurant on property, clean tub

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • $200 incidental charges are they charged on credit card or just on hold until check out? When do you get the $200 back ? Can this charge be waived

    The $200 incidental charge is only on hold for the duration of the stay, it is not charged to the card. It is only used when there are incidental char..
    Answered on 27 December 2019
  • Is the pool heated?

    Yes it the pool is heated!
    Answered on 13 August 2022
  • Are you pet friendly?

    Sorry we are not pet friendly.
    Answered on 13 January 2020
  • Is your hotel pet free?

    This property is actually a pet-free location!
    Answered on 30 May 2022
  • is there a washer room to wash clothes

    Yes, we have guest laundry room available in the hotel.
    Answered on 29 July 2022
  • Hi, do you have Wi-Fi?

    Yes, we have WI-FI as well
    Answered on 12 August 2022
  • Still looking?

Hotel area info

Restaurants
1 Restaurant On Site

  • Cafe 1274
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Best Western Plus Ottawa City Centre
Great facilities! Review score, 8.2

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Coffee machine
  • Microwave
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Pool table
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wired internet is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Carbon monoxide detector
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Private entrance
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (Braille)
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Seasonal
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • Mandarin
  • English
  • French
  • Punjabi
  • Vietnamese
  • Cantonese

House rules
Best Western Plus Ottawa City Centre takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CAD 100 is required on arrival. That's about $71. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 19
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBCash is not accepted

The fine print
Must-know information for guests at this property

Pre-paid credit cards, cash and debit cards are not accepted as a valid form of payment at check-in. A bank issued credit card is required at check-in.

Please note: Any room/rate with "breakfast included" includes breakfast for each paying adult, and 1 child per paying adult aged 11 and younger.

There is no capacity for extra beds (cots, rollaways) in the rooms.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus Ottawa City Centre of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Best Western Plus Ottawa City Centre

  • Room options at Best Western Plus Ottawa City Centre include:

    • Quad
    • Double
    • Family
  • Guests staying at Best Western Plus Ottawa City Centre can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • À la carte
  • Check-in at Best Western Plus Ottawa City Centre is from 4:00 PM, and check-out is until 11:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Best Western Plus Ottawa City Centre may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Plus Ottawa City Centre has 1 restaurant:

    • Cafe 1274
  • Best Western Plus Ottawa City Centre is 3.1 miles from the center of Ottawa. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Best Western Plus Ottawa City Centre is popular with guests booking family stays.

  • Best Western Plus Ottawa City Centre offers the following activities/services (charges may apply):

    • Fitness center
    • Pool table
    • Swimming pool
    • Fitness