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Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at Wish Serrano Resort

Situated in Gramado, 200 metres from Gramado Bus Station, Wish Serrano Resort features accommodation with a bar, private parking, a garden and a spa and wellness centre. Featuring a restaurant, the property also has an outdoor swimming pool, as well as an indoor pool and a fitness centre. The accommodation offers a 24-hour front desk, room service and currency exchange for guests. The comfortably furnished rooms are fitted with a flat-screen TV with satellite channels. At Wish Serrano Resort, rooms come with air conditioning and a private bathroom. A buffet breakfast is available each morning at the accommodation. Wish Serrano Resort offers a children's playground. You can play billiards, table tennis and tennis at the hotel, and the area is popular for hiking. Guests can rent a bike or a car to explore the area, make use of the business centre, or read the newspapers available on site. Popular points of interest near Wish Serrano Resort include Saint Peter's Church, Mini Mundo and Festivals Palace. The nearest airport is Hugo Cantergiani Regional, 37 km from the accommodation, and the property offers a paid airport shuttle service.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Wish
Hotel chain/brand
Wish

Property highlights

Situated in the best rated area in Gramado, this property has an excellent location score of 9.5

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking available on-site

Activities:

Tennis court

Fitness centre

Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
1 double bed
1 double bed
and
1 sofa bed
1 double bed
and
1 sofa bed
1 double bed
and
1 sofa bed
1 single bed
and
1 large double bed
1 single bed
and
1 double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.1
Value for money
8.2
Location
9.5
Free WiFi
8.6
Select topics to read reviews:

Guests who stayed here loved

  • Jose
    Brazil Brazil
    tudo estava muito bom. Acomodações, espaços a,ser utilizados, piscinas, ótimo café da manhã
  • Bernadete
    Brazil Brazil
    Fui s um congresso e me hospedei no resort! Muito confortável, limpo. Funcionários atenciosos e comida muito boa! Pena que como não fui a lazer, não pude , por falta de tempo, aproveitar toda a estrutura do hotel
  • Márcio
    Brazil Brazil
    Quarto bonito, limpo, sem cheiro de mofo, espaçoso.
  • Margarita
    Uruguay Uruguay
    La ubicación. La habitación amplia, cama cómoda, excelente desayuno. Piscina muy bien climatizada.
  • Tamara
    Brazil Brazil
    Um excelente Resort no centro de Gramado, adoramos e voltaremos sempre!
  • Josilene
    Brazil Brazil
    Gostei muito da capela,do café da manhã,da vista do quarto ,da tranquilidade ,do perfume que exalava nos corredores,da cama espaçosa,dos cosméticos do banheiro,da área das piscinas ,academia e de toda a atenção a educação de todos os...
  • Robson
    Brazil Brazil
    O hotel tem uma ótima estrutura, os funcionários são muito dedicados. Creio que possuem o melhor custo benefício de Gramado.
  • Elizabeth
    Brazil Brazil
    Gostei muito da localização, fica acima da rua torta (ponto turístico local) e no centro da cidade. Os atendentes são gentis e prestativos, apresentam um atendimento muito receptivo. Água aromatizada na recepção muito saborosa. Tem diferentes...
  • Aline
    Brazil Brazil
    Tudo! Hotel impecável, atendimento excelente, os funcionários muito atenciosos, educados, sem palavras. Amamos demais a estadia nesse hotel e com certeza vamos voltar.
  • Jaconi
    Brazil Brazil
    café manhã excelente, produtos de primeira qualidade e atendimento atencioso e carinhoso.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Saudações, as piscinas estão liberadas ?

    Piscina externa: Funcionamento normal, seguindo o distanciamento social. Piscina interna: Agendamento com a equipe de lazer durante a estadia. As informações podem sofrer alterações sem aviso prévio, frente as mudanças das restrições do COVID.
    Answered on 12 January 2021
  • eu vi nos fotos um quarto com uma banheira. Mas quando to vendo os fotos de cada quarto, não to vendo nenhum com banheira. Qual quarto que tem?

    Bom dia! Apenas nossas suítes possuem banheiras. Atenciosamente, Amanda Paiva
    Answered on 21 May 2021
  • As piscinas térmicas e área kids estão funcionando neste final de semana?

    Olá, boa tarde! A piscina aquecida está fechada temporariamente devido a obrar, já á área kids está fechada devido ao decreto vigente frente a pandemia.
    Answered on 22 May 2021

Property surroundings

Restaurants
3 restaurants on site

  • GARDA CAFÉ
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Gluten-free • Dairy-free
  • FORNERIA SERRANO
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
  • THE GRILL
    • Cuisine
      Argentinian • Brazilian • Local • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic

Resort facilities of Wish Serrano Resort
Great facilities! Review score, 8.8

Most popular facilities
  • 2 swimming pools
  • Private parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • 3 restaurants
  • Spa and wellness centre
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Picnic area
  • Outdoor furniture
  • Garden
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bingo
  • Archery
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Walking tours
  • Movie nights
  • Temporary art galleries
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Entertainment staff
  • Hiking
  • Karaoke
  • Table tennis
  • Billiards
  • Children's playground
  • Games room
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs R$ 45 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Chapel/shrine
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Spanish
  • Portuguese

House rules
Wish Serrano Resort takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroElo CreditcardCash

The fine print
Need-to-know information for guests at this property

Please note that a maximum of 1 dog is allowed per apartment. Please note that the property can only allow dogs with a maximum weight of 10 kilos and a measurement up to 40 cm from paws to shoulders. Presentation of vaccination card is required.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Wish Serrano Resort

  • Yes, Wish Serrano Resort is popular with guests booking family stays.

  • Wish Serrano Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Hiking
    • Children's playground
    • Billiards
    • Games room
    • Table tennis
    • Tennis court
    • Karaoke
    • Evening entertainment
    • Kids' club
    • Spa facilities
    • Happy hour
    • Tennis equipment
    • Walking tours
    • Entertainment staff
    • Swimming Pool
    • Beauty Services
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Archery
    • Yoga classes
    • Movie nights
    • Steam room
    • Bingo
    • Fitness
    • Temporary art galleries
    • Spa/wellness packages
    • Themed dinner nights
    • Fitness classes
  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Wish Serrano Resort on this page.

  • Wish Serrano Resort is 350 yards from the centre of Gramado. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Wish Serrano Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Wish Serrano Resort include:

    • Triple
    • Double
    • Suite
  • Check-in at Wish Serrano Resort is from 14:00, and check-out is until 12:00.

  • Guests staying at Wish Serrano Resort can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Buffet
  • Wish Serrano Resort has 3 restaurants:

    • THE GRILL
    • GARDA CAFÉ
    • FORNERIA SERRANO