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Featuring a gym and indoor pool, Serrazul Hotel is centrally located in Gramado. Luxuriously decorated, it offers a games room with table football and billiards, as well as free WiFi connection. With a Smart TV, mini-bar and bathroom, all accommodations are air-conditioned and offer a classic décor. The suites are larger and feature a seating area with a sofa. Buffet breakfast is served daily and includes a variety of fruits, breads and cakes. The bar is set on a warmly decorated wooden structure. Serrazul Hotel is 5 mi from Canela’s runway, and 75 mi from Porto Alegre’s Salgado Filho international airport. Public parking is available.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Intercity Hoteis
Hotel chain/brand

Property highlights

Located in the best-rated area in Gramado, this hotel has an excellent location score of 9.9

Breakfast Info

Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 full bed
or
3 twin beds
1 full bed
or
3 twin beds
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.6
Location
9.9
Free Wifi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Antonia
    Brazil Brazil
    The property is very good. Comfortable rooms and very clean.
  • Betsy
    Panama Panama
    Perfect location, beautiful interiors, great pool, access to view the Christmas parade.
  • Hasan
    Jordan Jordan
    Nice clean hotel , very professional staff , sure we ll come again , thank you for your hospitality
  • Karin
    United States of America United States of America
    Great location, rooms are comfortable and staff is wonderful!
  • Nicholas
    United Kingdom United Kingdom
    The location, the pool, the breakfast and the room were all great!
  • Elisa
    Brazil Brazil
    There was everything in the Hotel. Even if it was a rainy day, we stayed at the play room with the little one. I think that he never got bored.
  • Ronald
    Netherlands Netherlands
    excellent location, tasteful breakfast, playground, very good hotel/experience!
  • Melissa
    Brazil Brazil
    A localização do Serrazul é excepcional, está bem no centro de Gramado, é possível fazer tudo a pé. Como o desfile de Natal voltou a ser na rua, podemos assistir ao espetáculo do hotel, o que foi maravilhoso. O atendimento é também excelente, a...
  • Sergio
    Brazil Brazil
    Dos mimos. Chocolate de boas vindas. Pessoal sorridente e solícito. Bem treinados e sempre tentando se superar. Se aplica a todos, desde recepção, camareiras, manobristas e repositoras no café.
  • Maria
    Brazil Brazil
    Do café da manhã. De ter conseguido ficar no mesmo quarto que ficamos na primeira etapa da estadia. Era uma suite muito boa. O ambiente de sala era importante para meu esposo, que é médico, e podia responder com mais conforto às mensagens dos...

Hotel area info

Amenities of Serrazul Hotel Distributed By Intercity
Great facilities! Review score, 8.7

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • Fitness center
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Garden

Room Amenities

  • Socket near the bed

Activities

  • Kids' club
  • Entertainment staff
  • Ping-pong
  • Pool table
  • Game room

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not needed) and costs R$ 44 per day.

  • Valet parking
  • Accessible parking

Front Desk Services

  • Lockers
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • Safe

General

  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hardwood or parquet floors
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Spa lounge/Relaxation area
  • Steam room
  • Beach chairs/Loungers
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Portuguese

House rules
Serrazul Hotel Distributed By Intercity takes special requests – add in the next step!

Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubElo credit cardCash

The fine print
Must-know information for guests at this property

Please note that the property charges 10% service charge.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Serrazul Hotel Distributed By Intercity

  • Guests staying at Serrazul Hotel Distributed By Intercity can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Buffet
  • Serrazul Hotel Distributed By Intercity is 500 feet from the center of Gramado. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Serrazul Hotel Distributed By Intercity is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Serrazul Hotel Distributed By Intercity offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Pool table
    • Game room
    • Ping-pong
    • Kids' club
    • Entertainment staff
    • Swimming pool
    • Steam room
    • Locker rooms
    • Fitness
    • Spa lounge/Relaxation area
  • Room options at Serrazul Hotel Distributed By Intercity include:

    • Suite
    • Twin/Double
  • The prices at Serrazul Hotel Distributed By Intercity may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.