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Located in Gramado in the Rio Grande do Sul region, Chalés Poncho Serrano has accommodations with free WiFi and free private parking. Every unit has a private bathroom and shower, air conditioning, a flat-screen TV and a minibar. Guests at the lodge can enjoy a continental breakfast. Festivals Palace is 1.9 miles from Chalés Poncho Serrano, while Saint Peter's Church is 2.1 miles from the property. The nearest airport is Canela, 3.7 miles from the accommodation, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental

Free Private Parking Available On Site


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Availability

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Room Type
Number of guests
 
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
9.8
Facilities
9.6
Cleanliness
9.7
Comfort
9.4
Value for money
9.4
Location
8.9
Free Wifi
7.5

Guests who stayed here loved

  • Viera
    Brazil Brazil
    O conforto da estadia minimalista, tudo planejado e pensado no cliente. Muito bom!
  • Lucas
    Brazil Brazil
    Cris muito hospitaleira, café da manhã perfeito com diferencias todos os dias, chalé muito aconchegante limpíssimo e pensado em todos os detalhes. Recomendo para todos!
  • Alana
    Brazil Brazil
    Ambiente muito aconchegante, bem familiar, localização boa, custo benefício ótimo. O café da manhã veio bem servido. Gostamos muito da hospedagem e voltaremos quando houver oportunidade. Recomendo demais!
  • Rejane
    Brazil Brazil
    Tudo perfeito Limpeza café maravilhoso Lugar tranquilo Anfitrião Cris muito receptiva
  • Milene
    Brazil Brazil
    O chalé é um amorzinho, limpo e muito bem organizado. Café da manhã muito bem servido. Dudu, filho da Cristiane, é um jovem muito inteligente e atencioso. Recomendo a estadia.
  • Danila
    Brazil Brazil
    Poncho bem bonito, tudo arrumadinho , cheiroso, chuveiro bem quentinho....um lugar muito agradável, a Cris também foi uma anfitriã muito querida, bem solicita. Parabéns pelo atendimento
  • Carolina
    Brazil Brazil
    Tudo perfeito, bem localizado, chalé super aconchegante, limpíssimo e o café da manhã maravilhoso servido no quarto. A Cris, excelente anfitriã, atenciosa. Valendo muito custo benefício, impossível não retornar.
  • Mariane
    Brazil Brazil
    Receptividade da anfitriã, pontualidade com o café. Café maravilhoso e servido no horário combinado. Limpeza diária e impecável.
  • Yanka
    Brazil Brazil
    A Cris foi muito gentil e hospitaleira, a acomodação era linda e confortavel. Café da manhã sensacional, personalizado e feito com capricho! Sem duvidas otimo local para retornar e se hospedar!
  • Ângelo
    Brazil Brazil
    Bem localizado, seguro. Chalés são muito bonitos, tudo muito organizado e limpo. Café da manhã sensacional, muito bem servido. Anfitriã nos recebeu muito bem e serviu o café pontualmente, pois havia pedido para servir mais cedo.

Area info

Amenities of Chalés Poncho Serrano
Great facilities! Review score, 9.6

Most popular amenities
  • Free parking
  • Free Wifi
  • Airport shuttle
  • Non-smoking rooms
  • Room service
  • Heating
  • Air conditioning
  • Daily housekeeping
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Bathrobe
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
Kitchen
  • Dining table
Room Amenities
  • Socket near the bed
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Lockers
    • Private check-in/out
    • Concierge
    • Tour desk
    Entertainment & Family Services
    • Board games/Puzzles
    • Babysitting/Child services
      Additional charge
    Cleaning Services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • Key access
    • 24-hour security
    General
    • Shuttle service
      Additional charge
    • Adults only
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Wake-up service
    • Tile/Marble floor
    • Heating
    • Private entrance
    • Airport shuttle
      Additional charge
    • Non-smoking rooms
    • Room service
    Accessibility
    • Entire unit located on ground floor
    Languages Spoken
    • Portuguese

    House rules
    Chalés Poncho Serrano takes special requests – add in the next step!

    Check-in
    From 2:00 PM to 10:00 PM
    Guests are required to show a photo ID and credit card at check-in.
    You need to let the property know what time you'll be arriving in advance.
    Check-out
    From 10:00 AM to 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children not allowed.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction
    There's no age requirement for check-in
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardHipercardElo credit cardCash

    The fine print
    Must-know information for guests at this property

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalés Poncho Serrano of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

    FAQs about Chalés Poncho Serrano

    • The prices at Chalés Poncho Serrano may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Chalés Poncho Serrano offers the following activities/services (charges may apply):

      • Check-in at Chalés Poncho Serrano is from 2:00 PM, and check-out is until 12:00 PM.

      • Room options at Chalés Poncho Serrano include:

        • Double
      • Chalés Poncho Serrano is 1.2 miles from the center of Gramado. All distances are measured in straight lines. Actual travel distances may vary.