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Reliable info:
Guests say the description and photos for this property are very accurate.

Set in Gramado in the Rio Grande do Sul region and Saint Peter's Church reachable within 400 metres, Flat no Hotel Wish Serrano Resort offers accommodation with free WiFi, a children's playground, a rooftop pool and free private parking. The air-conditioned accommodation is 300 metres from Gramado Bus Station. The apartment provides a sun terrace and a 24-hour front desk. Boasting a Blu-ray player, the spacious apartment has a fully equipped kitchen with a dishwasher, an oven and a microwave, a living room, a dining area, 2 bedrooms, and 2 bathrooms with a shower. A flat-screen TV with satellite channels and DVD player, as well as a CD player are offered. The apartment offers bed linen, towels and laundry service. There is a snack bar, bar and lounge. The apartment also features an indoor pool and spa facilities for guests to relax in. You can play billiards, table tennis and tennis at Flat no Hotel Wish Serrano Resort, and the area is popular for hiking. An indoor play area is also available at the accommodation, while guests can also relax in the garden. Popular points of interest near Flat no Hotel Wish Serrano Resort include Festivals Palace, Black Lake Gramado and Joaquina Rita Bier Lake. Canela Airport is 8 km from the property.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Gramado, this property has an excellent location score of 9.7

Free private parking available on-site


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1:
1 single bed
and
1 double bed
Bedroom 2:
1 large double bed
Living room:
1 sofa bed
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Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
8.7
Comfort
8.8
Value for money
8.8
Location
9.7
Select topics to read reviews:

Guests who stayed here loved

  • Adriana
    Brazil Brazil
    Do tamanho do apartamento Das comodidades Dos utensílios Da localização
  • Talita
    Brazil Brazil
    De tudo, desde a recepção do hotel e tbm do Francisco que nos esclareceu todas as dúvidas. Tudo condiz com as fotos, excelente localização, piscina e espaço kids perfeitos. Roupa de cama cheirosa, cama excelente. Tudo nota mil!!
  • Wandna
    Brazil Brazil
    Flat bem equipado, o suficiente na cozinha. Conforto nas camas e sofás, aquecedores por todos os lados. Tudo funcionando normalmente… e. Localização perfeita!
  • Stella
    Brazil Brazil
    Excelente localização. A estrutura do complexo resort é muito boa para crianças e adultos também. Tem programação infantil diária com monitores.
  • Liliane
    Brazil Brazil
    O quarto é maravilhoso! Anfitrião super receptivo, me senti em casa! Super indico!
  • Letícia
    Brazil Brazil
    Localização privilegiada, a poucos passos da rua torta. Apartamento com ótimo tamanho e todas as funcionalidades para uma estadia completa. Perfeito para famílias com crianças!
  • De
    Brazil Brazil
    Conforto, instalação, aquecimento dos cômodos muito bons.
  • Tiagobal
    Brazil Brazil
    A localização do Flat é excelente, próxima às principais ruas de comércio de Gramado sendo possível se locomover a pé para bares, lojas e restaurantes.
  • Leal
    Brazil Brazil
    A estrutura do hotel é muito boa, em especial o espaço kids com programação para as crianças o dia inteiro.
  • Mariana
    Brazil Brazil
    Apto bem localizado (no alto da Rua Torta) e amplo. Garagem privativa. Proprietário muito acessível. Amamos os 2 dia que passamos ali. As instalações do hotel que temos acesso livre, são excepcionais. Esperamos retornar em breve.

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property questions and answers

Send a question to the property to find out more.

Property surroundings

Facilities of Flat no Hotel Wish Serrano Resort
Great facilities! Review score, 9

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa and wellness centre
  • Room service
  • Fitness centre
  • 24-hour front desk
  • Bar
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Coffee machine
  • Cleaning products
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
Bathroom
  • Toilet paper
  • Towels
  • Additional bathroom
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Blu-ray player
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Clothes rack
  • Hardwood or parquet floors
  • Fan
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Common areas
  • Shared lounge/TV area
  • Chapel/shrine
  • Games room
2 swimming pools
Pool 1 - indoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
Pool 2 - outdoorFree!
  • Open all year
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa lounge/relaxation area
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Spa and wellness centre
    Additional charge
  • Solarium
  • Fitness centre
  • Sauna
    Additional charge
Food & Drink
  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Room service
  • Tea/Coffee maker
Activities
  • Live music/performance
    Off-site
  • Hiking
  • Table tennis
  • Billiards
  • Tennis court
Services & Extras
  • Wake-up service
Outdoor & View
  • Garden view
  • View
Building characteristics
  • Private apartment in building
  • Detached
Reception services
  • Lockers
  • Concierge service
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Kids' club
  • Entertainment staff
  • Children's playground
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business facilities
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Shops
  • Barber/beauty shop
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Carbon monoxide detector
Languages spoken
  • Portuguese

House rules
Flat no Hotel Wish Serrano Resort takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Cash only
This property only accepts cash payments.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 10:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Flat no Hotel Wish Serrano Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Flat no Hotel Wish Serrano Resort

  • The prices at Flat no Hotel Wish Serrano Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Flat no Hotel Wish Serrano Resort is from 15:00, and check-out is until 11:00.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Flat no Hotel Wish Serrano Resort can accommodate the following group size:

    • 7 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, Flat no Hotel Wish Serrano Resort is popular with guests booking family stays.

  • Flat no Hotel Wish Serrano Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Hiking
    • Children's playground
    • Billiards
    • Games room
    • Table tennis
    • Tennis court
    • Solarium
    • Kids' club
    • Spa facilities
    • Swimming Pool
    • Entertainment staff
    • Fitness/spa locker rooms
    • Spa lounge/relaxation area
    • Live music/performance
    • Fitness
  • Flat no Hotel Wish Serrano Resort is 350 yards from the centre of Gramado. All distances are measured in straight lines. Actual travel distances may vary.

  • Flat no Hotel Wish Serrano Resort has the following number of bedrooms:

    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.