According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorisation for the minor to check into the hotel. Such authorisation must be notarised and signed by both parents, and presented along with notarised copies of their IDs.

If both or one of the parents are absent and are not staying with the minor, it is necessary to submit authorization for lodging done in person and signed by both parents or by the parent who is absent. This document must be notarized at the time of check-in.

If the person who is accompanied by a minor does not have the authorization for lodging, he or she should go to the Juvenile Court. Please contact the hotel for more information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Arpoador in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).