Please note that the reception is open from 08:00 until 17:30. Guests arriving outside reception opening hours need a code to access the night entrance via our code lock. Inside the night entrance they can use the self check-in kiosk.

Please contact Arass Business Flats in advance for the code and instructions.

Please note that for reservations of 5 rooms or more, different conditions apply. Once your reservation has been confirmed by the establishment, you will be required to make a prepayment.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Arass Hôtel & Business Flats您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

在提前退房的情况下，住宿将向您收取全部的入住费用。

22:00:00至08:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

需支付损毁押金：€ 250。 住宿将在到店前天收取此费用。 该押金将通过信用卡收取。 退房后14天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。