You might be eligible for a Genius discount at The Marco Polo. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries. Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 large double bed
1 large double bed
1 single bed
and
1 extra-large double bed
and
1 bunk bed
1 extra-large double bed
1 extra-large double bed
and
1 bunk bed
1 single bed
and
1 double bed
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Guest review summary
Guests loved the comfortable beds and <b>clean rooms</b> at The Marco Polo. The <b>location</b> is convenient and staff are friendly and helpful. <b>Room size</b> was appreciated, especially by guests travelling with children. Some guests noted minor issues with <b>air conditioning</b> and <b>cleanliness</b>.
This is an automated summary based on 269 reviews from the past 12 months.
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Select topics to read reviews:

Staff
9.2
Facilities
8.4
Cleanliness
8.8
Comfort
8.7
Value for money
8.7
Location
8.8
Free WiFi
9.0
High score for Mackay

Property surroundings

Facilities of The Marco Polo
Great facilities! Review score, 8.4

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Tea/coffee maker in all rooms

House rules
The Marco Polo takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 200 is required on arrival. That's about £100. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBEftposUnionPay credit cardCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that there is a 3% charge when you pay with an American Express or JBC and 1.95% when you pay a Visa card or Mastercard.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Marco Polo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about The Marco Polo

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The Marco Polo offers the following activities / services (charges may apply):

    • Swimming Pool
    • Spa lounge/relaxation area
  • The Marco Polo is 1.2 miles from the centre of Mackay. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The Marco Polo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at The Marco Polo is from 14:00, and check-out is until 10:00.

  • Room options at The Marco Polo include:

    • Double
    • Twin
    • Family