Booking Verification

We operate similarly to hotels; however, since you will be utilising a self-check-in, we require these details digitally via a secure link. Please note that the property requires the following from the main booker ID verification documents within 48 hours after booking: a photo or scan of a valid photo ID that matches the credit card details used to book your reservation, along with a real-time selfie. Your information will be securely stored in accordance with Australian privacy laws. Please note that failure to provide these documents may result in the cancellation of your reservation while upholding the cancellation policy.

Security Deposit

A security deposit is required in the form of a pre-authorisation. This will be collected via a secure link to submit your credit card details. The deposit will not be physically charged unless damages or extra cleaning are reported by our team after check-out.

Cleaning Service

Please note that this property is not serviced like a hotel, and regular housekeeping, including daily cleaning and linen changes, is not included during your stay. However, if you would like to arrange for cleaning services, they are available upon request for an additional fee.

Basic Amenities

A complimentary welcome pack will be provided that includes several single-use items to get you started including tea, coffee, sugar, soap, laundry, and dishwashing supplies. For extended stays, please bring extra provisions.

Noise and Party Policy

This property is located in a residential area. We adhere to a strict noise policy from 10:00 PM to 8:00 AM and appreciate your cooperation in maintaining a peaceful environment. Parties or gatherings are not permitted at this property. Violation of these regulations may result in eviction without a refund of any remaining funds or deposits.

請提前告知Studio in Ashgrove W Bedroom Loft您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

此住宿位於住宅區，住客須留意控制音量。

22:00:00～08:00:00 必須放低音量

入住時須支付 AUD 750 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。