IMPORTANT MAINTENANCE & CONSTRUCTION NOTICE – READ BEFORE BOOKING:

Our front entry & exit gates located on Mulyan Place will be undergoing substantial repair works beginning on the 11th of September, 2023.

The works are expected to be complete by the 10th of October, with all going to plan and weather permitting.

For those who will be booking a stay with us during the September – October period, please rest assured that there will be no disruptions to our guests.

However do keep in mind that during this period, there will be no access to and from the front entrance & exit gates at all times. All incoming and outgoing traffic must use the back gate of the resort, which is located on Heeb Street. Any guest arrivals will need to enter the resort from this gate. If the gate is closed at the time of arrival, guests will need to call reception to be let into the resort on (07) 5597 0650.

Please feel free to reach out to us if you need help or directions to our back gate on Heeb Street.

We thank you for your understanding while we improve the resort for all of our future guests.

Please note that this hotel will not accept any reservations for groups in which all guests are under the age of 18. Any guests under 18 years of age traveling without a parent or legal guardian must present a signed letter from their parent or legal guardian accepting responsibility for any damages.

You must show a valid credit card and photo ID (passport or driver's license) upon check in. This credit card and ID must be in the same name as the guest's name on the booking confirmation, and a copy will be retained by the hotel.

If you have any questions regarding these matters, please contact us via phone or email and we will be happy to help

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Royal Woods Resort con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

A causa del coronavirus (COVID-19), este alojamiento está tomando medidas para garantizar la seguridad de los clientes y el personal. Por este motivo, algunos servicios e instalaciones pueden verse limitados o no estar disponibles.

A causa del coronavirus (COVID-19), este alojamiento ha reducido el horario de recepción y otros servicios.

No es posible quedarse en este alojamiento para pasar una cuarentena por coronavirus (COVID-19).

Se pedirá un depósito por daños de AUD 200 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.