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Reliable info:
Guests say the description and photos for this property are very accurate.

Oaks Townsville Gateway Suites is located on the waterfront and conveniently close to the CBD fringe. Oaks Townsville Gateway Suites provides a fully-equipped gym along with spa. It also has a swimming pool with views over the river and city. Offering the very best in luxury and location, the property's spacious, modern and luxurious apartments with spectacular river or hinterland views are sure to impress. There are a range of restaurants within a 5-minute walk, including Outback Jacks Bar & Grill and Jame Corner. Ribs and Rumps offers charge back facilities. Dear Guest, Thank you for choosing to stay with us at Oaks Townsville Gateway Suites. Townsville City Council are currently performing roadworks which causes detour to the hotel lobby and car park. Kindly follow the detour towards McIlwraith St, turn left into Plume St, then left into Palmer St and Right into Dibbs Street. This temporary road closure is estimated till 26th July 2024. We apologize for any inconvenience.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oaks Hotels & Resorts
Hotel chain/brand
Oaks Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.3)

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
1 king bed
Bedroom 1
2 twin beds
Bedroom 2
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
1 queen bed
1 king bed
1 king bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
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Guest reviews

Categories:

Staff
8.9
Facilities
8.5
Cleanliness
8.8
Comfort
8.8
Value for money
8.3
Location
9.3

Select topics to read reviews:

Guests who stayed here loved

  • Sarah
    Australia Australia
    this is a fantastic property conveniently located to restaurants cafes and bars. the room was comfortable for the two of us. the bed was amazing, the bathroom and room was clean and modern.
  • Matthew
    Australia Australia
    Staff were very helpful, and the parking is ideal.
  • Anne-marie
    Australia Australia
    Room was clean, bed was very comfortable. Facilities great. Good underground parking. Staff lovely.
  • Veronica
    Australia Australia
    Spacious room and very comfortable bed. Great location.
  • Belinda
    Australia Australia
    1 bedroom apartment, good size room with separate lounge room and kitchen facilities.
  • Kaitlin
    Australia Australia
    My husband and I always choose to stay at the Oaks when we travel to Townsville. The location is great and we are always met by the friendliest staff. Underground parking is a bonus for us as it allows us to feel safe and secure when leaving our...
  • Jayson
    Australia Australia
    we were on level 12 which overlook other buildings around it, This allowed for 180 degree Views, we had a 3 bedroom unit which was very spacious will defiantly stay there again.
  • Selina
    Australia Australia
    Always love the location and being able to sit out on balcony and look over the river view.
  • Peter
    Australia Australia
    Room was clean. Bed was comfortable and staff were friendly and helpful.
  • Tahlia
    Australia Australia
    Walked in and was greeted by the most incredible lady, we chatted for a bit, she gave me all the information and was honestly so welcoming! Started my stay off great, got to the room pretty easily, everything was stunning! Great value for money...

Host Info

Company review score: 8.8Based on 165,369 reviews from 65 properties
65 managed properties

Property info

Located on Townsville’s sought after Palmer Street amongst an array of popular dining establishments, Oaks Gateway on Palmer offers the perfect base from which to explore all this popular North Queensland town has to offer.

Language Spoken

English

Area info

Amenities of Oaks Townsville Gateway Suites
Great facilities! Review score, 8.5

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Wifi in all areas
  • Family rooms
  • Non-smoking rooms
  • Fitness center

House rules
Oaks Townsville Gateway Suites takes special requests – add in the next step!

Check-in
From 2:00 PM to 9:30 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $61. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 59 per child, per night
Crib upon request
AUD 20 per child, per night
3+ years
Extra bed upon request
AUD 59 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Oaks Townsville Gateway Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Oaks Townsville Gateway Suites

  • Check-in at Oaks Townsville Gateway Suites is from 2:00 PM, and check-out is until 10:00 AM.

  • Oaks Townsville Gateway Suites offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
  • Yes, Oaks Townsville Gateway Suites is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Oaks Townsville Gateway Suites on this page.

  • Oaks Townsville Gateway Suites is 1,500 feet from the center of Townsville. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Oaks Townsville Gateway Suites (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 3 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The nearest beach is 2,800 feet from Oaks Townsville Gateway Suites. All distances are measured in straight lines. Actual travel distances may vary.

  • You can choose from a number of accommodation options at Oaks Townsville Gateway Suites (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 5 guests
    • 6 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • The prices at Oaks Townsville Gateway Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.