Please note that there is a 2.0% charge when you pay with any card.

Shuttle service times:

Monday to Friday 6:15am, 7:15am, and 8:15am

Our complimentary shuttle service does not operate on Sundays or Public holidays.

There is no shuttle services from the airport

A surcharge of AU $45 applies for arrivals before check-in hours. All requests for early arrival are subject to confirmation by the property.

Office hours Each day of the week 9.00am to 10.00am and 2.00pm to 6.00pm only

Customers that make a last minute booking and are arriving after 6pm and do not have the code for the key safe, we will definitely send the code for the safe on the day of your arrival. Please note that if you have not received the code on the day, we have an after hours number on the board.

For customers that have already notified of their arrival after 6:00 pm, we will issue the key code to collect your key by email please allow at least 24hrs to get your code.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Novena Palms Motel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。