Please note that there is a 2.0% charge when you pay with any card.

Shuttle service times:

Monday to Friday 6:15am, 7:15am, and 8:15am

Our complimentary shuttle service does not operate on Sundays or Public holidays.

There is no shuttle services from the airport

A surcharge of AU $45 applies for arrivals before check-in hours. All requests for early arrival are subject to confirmation by the property.

Office hours Each day of the week 9.00am to 10.00am and 2.00pm to 6.00pm only

Customers that make a last minute booking and are arriving after 6pm and do not have the code for the key safe, we will definitely send the code for the safe on the day of your arrival. Please note that if you have not received the code on the day, we have an after hours number on the board.

For customers that have already notified of their arrival after 6:00 pm, we will issue the key code to collect your key by email please allow at least 24hrs to get your code.

チェックインの際、写真付きの身分証明書とクレジットカードの提示が必要となります。特別リクエストは確約ではなく、チェックイン時の状況により利用できない場合があり、また追加料金が必要となる可能性があります。

到着予定時刻をNovena Palms Motelに事前に連絡してください。

新型コロナウイルス（COVID-19）の影響により、この宿泊施設での飲食サービスは制限されているか、利用不可となっている場合があります。