Guests are required to show a valid passport and credit card upon check-in. Please note that all guests must have a valid passport to check into our dormitory style rooms. No exceptions will be made.

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Please note that this property has a strict 'No Party Policy', we do not accommodate end of year sporting groups or bucks parties,(No Group Booking ,Maximum only 4 person) . Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Mumma's Hostel Surfers Paradise您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。