Please note that the maximum height restriction for the carpark is 2.1 metres.

Luggage storage is available at the hotel.

Please note that there is a 2% charge when you pay with a credit card, in addition to the total amount payable (excluding prepaid rates).

Please note that there is a 3% charge when you pay with an American Express credit card in addition to the total amount payable (excluding prepaid rates).

Please note that early check-in or late check-out is subject to availability on the day, additional fees may apply.

Please contact the hotel for more information, using the contact details found on the booking confirmation.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Essence Hotel Carlton您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

到店时需支付损毁押金：AUD 100。 该押金将通过信用卡收取。 退房后7天内此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将通过信用卡全额返还。