RECEPTION HOURS : at Boathaven Bay Holiday Apartments are open from 9am until 5pm, check in from 2pm until 5pm, after hour check in until 9pm is available, please contact the hotel prior to arrange, check in later than 9pm is not possible. Please note credit surcharge of 1.5% applies to Visa and MasterCard, 3% applies to American Express. A $200 credit card pre auth is required at check in as security against damage / unpaid accounts. We are a cashless business.

Boathaven Spa Resort is unable to accommodate bookings for school leavers (‘schoolies’) unless accompanied by a parent or guardian. Guests are required to present a valid credit card and valid photo ID upon check in (at least 1 guest must be 18 years of age or older). The hotel’s Terms Of Stay must be signed – no exceptions will be made. If guests do not comply with these conditions, the booking will be cancelled and no refund given.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知at Boathaven Bay Holiday Apartments您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

该住宿不允许举办男性聚会、女性聚会或类似的聚会。

21:00:00至09:00:00期间需保持安静。

未满18岁的客人仅可在父/母或官方监护人陪同下办理入住。