Ashmore Palms offers self-contained resort-style accommodation on 6 hectares of tropical landscaped gardens. Facilities include 2 swimming lagoons, 2 children’s playgrounds and a full-size tennis court. The property is home to Australia's largest collection of South American Macaw Parrots. Each cabin includes a fully equipped kitchen, bathroom, heating and air conditioning. Guests have access to covered BBQ facilities, coin-operated laundry facilities and an internet kiosk. Only a 10-minute drive from Surfers Paradise, Ashmore Palms Holiday Village is a 15-minute drive from Movie World. Coolangatta Gold Coast Airport is a 35-minute drive away. Guests enjoy free hire of tennis racquets, board games and DVDs. Free children’s activities include arts and crafts, balloon modelling, tennis lessons and face painting.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.1)

Free private parking available on-site

Activities:

Tennis court

Children's playground

Tennis equipment


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom 1:
1 large double bed
Bedroom 2:
2 bunk beds
Bedroom 1:
1 large double bed
Bedroom 2:
1 single bed
and
1 bunk bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 bunk beds
Bedroom 1:
1 large double bed
Bedroom 2:
1 single bed
and
1 bunk bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 bunk bed
Bedroom 3:
1 bunk bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 single bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.1
Cleanliness
9.1
Comfort
9.2
Value for money
9.1
Location
9.1
Free WiFi
7.2
High score for Gold Coast
Select topics to read reviews:

Guests who stayed here loved

  • Vanessa
    Australia Australia
    Great cabin with lots of space Very clean Staff were very friendly and helpful Absolutely love your massive range of beautiful birds
  • K
    Katie
    Australia Australia
    The kids loved the macaw birds different activities that were on and the pool as well as got to play tennis as well. The staff were very friendly and it was a very good location too..
  • Marnie
    Australia Australia
    We love Ashmore have stayed numerous time the village is kept really beautiful and so clean and tidy
  • Roseanne
    New Zealand New Zealand
    Friendly staff, nice room and the activities for the children was fabulous
  • Simonetta
    Australia Australia
    Amazing facilities! There was also an itinerary of free activities for the kids to participate in everyday, like swimming with a mermaid, glitter tattoos and kids disco! Staff were all really lovely, communication was great. The pool area was...
  • Hollie
    Australia Australia
    Pillows weren’t very comfy but everything else in the room was great. The birds and pool area are beautiful.
  • Danielle
    New Zealand New Zealand
    I genuinely loved my stay at Ashmore Palms. I would 100% stay there again, and would recommend to anyone looking for accommodation in the Gold Coast. You have all that you need in your own villas, and all the facilities are an added bonus. And the...
  • Btash
    Australia Australia
    Absolutely loved our stay! Amazing for families. Miss Kellie and the activity centre were unreal for the littles. We love the Macaws, too. Great facilities
  • Kara
    Australia Australia
    Very relaxed and nice surroundings, out of the busyness of the city. Great for families but still quick & easy to get to other places. If we had more time or were staying longer we would've done more/used more of the facilities, nature walks...
  • Renee
    Australia Australia
    We were very happy with our stay at Ashmore Palms. The staff were so friendly and helpful. The 3 bedroom cabin that we stayed in was spotlessly clean and very roomy. Would definitely stay again.

Property surroundings

Resort facilities of Ashmore Palms Holiday Village
Great facilities! Review score, 9.1

Most popular facilities
  • 2 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • BBQ facilities
  • Laundry
  • Tennis court
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Picnic area
  • Outdoor furniture
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Oven
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
Room Amenities
  • Drying rack for clothing
Activities
  • Tennis equipment
  • Children's playground
  • Tennis court
Living Area
  • Dining area
  • Sofa
  • Seating Area
Media & Technology
  • Flat-screen TV
  • DVD player
  • Radio
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Services
  • Strollers
  • Luggage storage
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out
  • Laundry
    Additional charge
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • Safety deposit box
General
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Tile/marble floor
  • Heating
  • Private entrance
  • Carpeted
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Entire unit located on ground floor
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Wellness
  • Kids' pool
Languages spoken
  • English
  • Spanish
  • Russian

House rules
Ashmore Palms Holiday Village takes special requests - add in the next step!

Check-in
From 14:30 to 18:00
Check-out
From 07:30 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about £50. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
AUD 3 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardEftposCash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that private car parking is limited to 1 vehicle only. If you are arriving by car, please contact Ashmore Palms Holiday Village for more information using the contact details found on the booking confirmation.

Please note that the bunk beds are suitable for children only - however children under 9 years of age should not use an upper bunk.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Ashmore Palms Holiday Village

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Ashmore Palms Holiday Village include:

    • Bungalow
    • Holiday Home
    • Villa
  • Ashmore Palms Holiday Village is 2.5 miles from the centre of Gold Coast. All distances are measured in straight lines. Actual travel distances may vary.

  • Ashmore Palms Holiday Village offers the following activities / services (charges may apply):

    • Children's playground
    • Tennis court
    • Swimming Pool
    • Tennis equipment
  • Yes, Ashmore Palms Holiday Village is popular with guests booking family stays.

  • The prices at Ashmore Palms Holiday Village may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Ashmore Palms Holiday Village is from 14:30, and check-out is until 10:00.