Arrow on Swanston

488 Swanston Street, Carlton, 3053 Melbourne, Australia
–Excellent location – show map
+37 photos

Arrow on Swanston

Scored 7.4
7.4
Rated good
Good
9,493 reviews
  • Apartments
  • Kitchen
  • City view
  • Swimming pool
  • Free Wifi
  • Terrace
  • Balcony
  • Air conditioning
  • Sauna
  • Private bathroom

You might be eligible for a Genius discount at Arrow on Swanston. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Located in the heart of Melbourne, Arrow on Swanston features an outdoor pool and a fitness center. It is just 5 minutes' walk from Lygon Street and 10 minutes' walk from Chinatown and Queen Victoria Market. There are tram stops at your doorstep. All accommodations at Arrow on Swanston Melbourne includes air conditioning, heating, a TV and tea/coffee making facilities. The apartments also feature a well-equipped kitchen and dining area. Secure parking is available upon request. Guests can work out in the fitness center. The hotel also provides a self-service laundry area, beauty salon and convenience store. Hot meals and refreshing drinks are available at the on-site cafe. The property is a 4-minute drive from the University of Melbourne, St Vincent's Hospital and Royal Melbourne Hospital.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Terrace

Property highlights

Located in the top-rated area in Melbourne, this property has an excellent location score of 9.1!

Breakfast Info

Continental, Breakfast to go

Private Parking Available On Site

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Availability

Select dates to see this property's availability and prices

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Accommodation Type
Number of guests
 
1 full bed
Bedroom 1
1 twin bed
Bedroom 2
1 twin bed
Bedroom 1
1 full bed
Bedroom 2
1 twin bed
Bedroom
1 full bed
Living room
1 sofa bed
1 full bed
Bedroom 1
1 full bed
Bedroom 2
1 twin bed
Living room
1 sofa bed
Bedroom 1
1 full bed
Bedroom 2
1 full bed
Living room
1 sofa bed
3 twin beds
1 twin bed
and
1 queen bed
Bedroom 1
1 queen bed
Bedroom 2
1 queen bed
Bedroom 3
2 twin beds
Bedroom 4
1 twin bed
Living room
1 sofa bed
Bedroom
1 full bed
Living room
1 sofa bed
Bedroom
2 full beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
8.6
Facilities
7.5
Cleanliness
8.0
Comfort
8.0
Value for money
8.1
Location
9.1
Free Wifi
7.7

Select topics to read reviews:

Host Info

Company review score: 8.6Based on 9,406 reviews from 1 property
1 managed property

Company info

Welcome to Arrow on Swanston Hotel! We are thrilled to have you as our guest and can't wait to make your stay in Melbourne a memorable one. As your host, we are passionate about creating a welcoming and comfortable atmosphere for our guests. The team at Arrow on Swanston takes pride in providing exceptional service and ensuring that every guest feels at ease and excited about their trip to Melbourne. One of our favourite hosting aspects is meeting people from all walks of life and hearing their unique stories and experiences. We truly enjoy connecting with our guests and making them feel like a part of our Arrow on Swanston family. In our free time, we love exploring the vibrant culinary scene of Melbourne and trying out new restaurants and cafes. We are also avid outdoor enthusiasts and enjoy taking advantage of the beautiful parks and trails surrounding us. If you need any recommendations on the best hiking spots or hidden gems in the city, we are more than happy to share our local knowledge with you. Once again, we extend a warm welcome and look forward to ensuring a fantastic and memorable stay for you at Arrow on Swanston Hotel. If you have any questions or requests or want to chat, don't hesitate to reach out to our friendly team. Have a fantastic trip!

Property info

Arrow on Swanston Hotel, situated in the vibrant neighbourhood of Carlton in Melbourne's CBD, offers a truly unique experience for guests. What sets our property apart is its prime location and the attention to detail we put into creating a welcoming and comfortable environment for our guests. Step inside, and you'll find tastefully designed decor that combines modern elements with cozy accents, creating a stylish yet inviting atmosphere throughout the hotel. Our range of serviced apartments caters to all types of travellers, including solo adventurers, couples, and families. Each apartment is fully furnished and equipped with essential amenities such as a fridge, microwave, and reverse-cycle air-conditioning/heating. We want our guests to feel right at home during their stay with us. Convenience is another aspect that makes our property stand out. With a tram stop right at our doorstep, guests have easy access to explore all that Melbourne has to offer. Everything is within reach, whether you want to indulge in the entertainment options and dining experiences within walking distance or venture further to iconic landmarks and sporting venues. In addition to the surrounding attractions, our hotel's central location makes it a perfect base for visiting famous destinations such as the Melbourne Museum, Federation Square, and the renowned Melbourne Cricket Ground (MCG). For those seeking a taste of Melbourne's unique charm, the vibrant laneways with captivating street art, boutique shops, and hidden cafes are just a short stroll away. Arrow on Swanston Hotel is committed to providing exceptional service and amenities to ensure our guests have a delightful stay. This makes us an ideal choice for business or leisure travellers, whether they are staying for a short or long duration. From our prime location to our comfortable accommodations and inviting decor, we aim to create an unforgettable experience that truly reflects the best of Melbourne.

Neighborhood info

Nestled in the heart of Melbourne, Arrow On Swanston Hotel enjoys a vibrant neighbourhood with abundant attractions and points of interest. Immerse yourself in the rich culture and history of the city as you explore the numerous museums, including the Melbourne Museum and the National Gallery of Victoria, showcasing exceptional art and exhibits. Indulge in a culinary adventure, as the area offers a diverse selection of restaurants, cafes, and eateries. From trendy dining spots to hidden gems, you'll find a variety of cuisines to satisfy your palate. You can discover the iconic landmarks that define Melbourne's skyline within walking distance, such as the Eureka Skydeck and the Melbourne Star Observation Wheel. Take in breathtaking panoramic city views or enjoy a captivating ride on the Ferris wheel. Stroll through the famous laneways adorned with stunning street art and eclectic boutique shops. These laneways offer a glimpse into Melbourne's vibrant and diverse culture. For sports enthusiasts, the Melbourne Cricket Ground (MCG) and Marvel Stadium are just a short distance away. Catch a thrilling match or immerse yourself in the electrifying atmosphere of these renowned sporting venues. With its central location, Arrow On Swanston Hotel allows you to experience the best of Melbourne right at your doorstep. Whether you're a history enthusiast, a food lover, or an art aficionado, the neighbourhood offers many attractions to explore and enjoy during your stay. Having tram stops just outside our doorstep allows easy access to anywhere in Melbourne.

Languages Spoken

Mandarin,English,Hindi,Chinese

Area info

Amenities of Arrow on Swanston

Most popular amenities

  • Outdoor swimming pool
  • Private Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Fitness center
  • Facilities for disabled guests
  • Terrace

Parking
Private parking is available on site (reservation is not needed) and costs AUD 25 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Internet
Wifi is available in all areas and is free of charge.

Kitchen

  • High chair
  • Dining table
  • Toaster
  • Stovetop
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Kitchenette

Bedroom

  • Linens
  • Wardrobe or closet

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Living Area

  • Dining area
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • TV

Room Amenities

  • Socket near the bed
  • Carpeted
  • Iron

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Outdoor swimming pool
Free!

  • Open all year
  • Adults only
  • Saltwater pool
  • Beach chairs/Loungers

Spa

  • Locker rooms
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
  • Sauna

Food & Drink

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Shops

  • Convenience store on site
  • Hair/Beauty salon

Miscellaneous

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security

Languages Spoken

  • Mandarin
  • English
  • Hindi
  • Chinese

House rules
Arrow on Swanston takes special requests – add in the next step!

Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 8:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about $63. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverEftposUnionPay credit cardDebit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print
Must-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 1.8% charge when you pay with an American Express or JCB credit card.

Please note that there is a 3.8% charge when you pay with a Diners Club credit card.

Please note check-in time is from 14.00 until 23:00. Guests arriving outside reception opening hours must contact the hotel prior to arrival using the contact details found on the booking confirmation, to receive late check-in instructions.

Please note that this hotel requires a AUD 100 credit card pre-authorization upon check in. If a valid credit card cannot be provided for authorization purposes, please note that a AUD 100 bond from a debit card or cash payment will need to be provided on arrival.

Please note parking is subject to availability and extra charges apply.

Please note that all rooms are individually furnished and the photos are presented as a guide only.

Upon arrival, guest will be required to sign a standard registration form and accept the terms and conditions therein for his/her stay.

Hotel has the right to charge on nominated credit cards / bond that registered at check in for compensation after guests check out or before bond is refunded in the event of:

1) Any damage caused to hotel rooms during guests stay, including room structure, hotel furniture, etc.

2) Any hotel properties have been removed from the rooms.

3) Special cleaning required due to conditions of the room after check-out.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Arrow on Swanston

  • Yes, Arrow on Swanston is popular with guests booking family stays.

  • Arrow on Swanston is 0.6 miles from the center of Melbourne. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Arrow on Swanston on this page.

  • The prices at Arrow on Swanston may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Arrow on Swanston is from 2:00 PM, and check-out is until 10:00 AM.

  • You can choose from a number of accommodation options at Arrow on Swanston (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests
    • 5 guests
    • 8 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • You can choose from a number of accommodation options at Arrow on Swanston (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms
    • 4 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Arrow on Swanston on this page.

  • Guests staying at Arrow on Swanston can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Breakfast to go

  • Arrow on Swanston offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Fitness
    • Locker rooms
    • Swimming pool