The Mercure Hotel Raphael Wien is located directly opposite the Raimund Theatre and just 450 metres from the Westbahnhof Train Station and the Mariahilfer Straße shopping street. Cable TV, a seating area, and a bathroom with hairdryer are standard in all rooms. Free WiFi is available and private parking can be arranged at an extra charge. Many shops and restaurants are close by. Vienna’s city centre can be reached by underground in just 10 minutes from Westbahnhof Station or Gumpendorfer Straße Underground Station, which is 350 metres away. Tram lines 6 and 18 are also within 350 metres. MuseumsQuartier is 1.9 km from the hotel, while Schönbrunn Palace is 2.1 km from the property. The nearest airport is Vienna International Airport, 18 km from Mercure Hotel Raphael Wien.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the best rated area in Vienna, this hotel has an excellent location score of 8.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.9
Cleanliness
8.1
Comfort
8.2
Value for money
7.9
Location
8.7
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Simon
    Malta Malta
    Breakfast good but there is room for improvement like more cooked items and items kept hot as mostly they were cold.
  • Mitsch
    Hungary Hungary
    The accommodation was in a great location. The shops, subway, and train were a 10-minute walk away. Walking street 300-400 meters from us. There was a theater opposite the hotel, sometimes we could hear the noise of the street louder, but it was...
  • Arunkumar
    Romania Romania
    Location is good near to metro and public transportation. Parking facility is an add on
  • Georgios
    Greece Greece
    Big room, daily cleaning, perfect mattress, kind staff and very quiet location next to a theatre. Although check in was scheduled for 15.00, we sent a message that we will arrive at 12.00 and asked if we could just drop off our luggage. When we...
  • Tina
    United Kingdom United Kingdom
    Located near to a tram and underground stop. Hotel breakfast was nice although more variety of cooked items would have been nice. Nicely decorated rooms and breakfast rooms.
  • Zühre
    Turkey Turkey
    The hotel is very comfortable and so close to the metro station and also 20-25 min. walking distance to the city center,If ee come back again to wien definetely we will chose again this hotel 🥰
  • Panagiotis
    Greece Greece
    The room was clean, very close to public transportation, super market etc, and the employees were very professional and polite! Totally recommended!
  • Stokes
    Ireland Ireland
    the breakfast was great and the staff were very good. Location was good as it was just outside a tram station which was handy. Aldi near by which was great too. The wide variety on the breakfast was really good.
  • Rakesh
    India India
    Location was near public transport with restaurants and stores nearby.Room well planned with comfortable beds.
  • Irena
    Latvia Latvia
    Good location, near to many transport routes. Nice view to the theather. Friendly personal and we had a chanse for early check in.

Hotel surroundings

Facilities of Mercure Hotel Raphael Wien

Most popular facilities

  • Parking on site
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Lift
  • Heating
  • Air conditioning
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Inner courtyard view

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs € 20 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Lift
  • Non-smoking rooms

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Fitness centre
  • Sauna

Languages spoken

  • Bulgarian
  • German
  • English
  • Hungarian
  • Romanian
  • Thai

House rules
Mercure Hotel Raphael Wien takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 6 years
Extra bed upon request
Free
7 - 12 years
Extra bed upon request
€ 35 per child, per night
13 - 17 years
Extra bed upon request
€ 60 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroEC-CardUnionPay credit cardBankcardCash

The fine print
Need-to-know information for guests at this property

Please note that the private parking spaces are limited and subject to availability on arrival.

Please note that only 1 elevator is currently available in the hotel due to necessary maintenance.

During winter months (from Novemver to February), the A/C is switched off in all guest rooms.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Hotel Raphael Wien in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Hotel Raphael Wien

  • Room options at Mercure Hotel Raphael Wien include:

    • Double
    • Studio
  • The prices at Mercure Hotel Raphael Wien may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Mercure Hotel Raphael Wien can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet
  • Mercure Hotel Raphael Wien offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Fitness
  • Check-in at Mercure Hotel Raphael Wien is from 15:00, and check-out is until 12:00.

  • Mercure Hotel Raphael Wien is 2 miles from the centre of Vienna. All distances are measured in straight lines. Actual travel distances may vary.