Set on the Dubai Creek, this nonsmoking hotel offers luxurious accommodations with unmatched views of Dubai’s skyline. It features an outdoor pool and direct access to the Festival City Mall. Crowne Plaza’s spacious rooms offer designer furniture and luxurious fabrics. All rooms are equipped with a seating area and work desk are also included. Zaytoun all-day dining restaurant offers Mediterranean gourmet meals. There is also a relaxing lobby lounge café, a quaint Belgian beer café and an all-day Mediterranean dining restaurant all providing free Wi-Fi access. Guests can enjoy a relaxing body treatment in the hotel’s wellness center or use its sauna. The hotel also offers a well-equipped gym. Dubai Festival City Mall features over 500 retail stores, and home to the record breaking IMAGINE water, laser & fire spectacle. Crowne Plaza Dubai Festival City is just 1.2 mi from Dubai International Airport. Please note that the hotel is a nonsmoking property, and smoking is not permitted in any part of the building.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Halal, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
or
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
or
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.2
Comfort
9.2
Value for money
8.8
Location
9.2
Free Wifi
9.0
High score for Dubai

Select topics to read reviews:

Guests who stayed here loved

  • Abdellatif
    Palestinian Territory Palestinian Territory
    It’s location the staff members. The food was okay
  • Peter
    Kenya Kenya
    Staff are very polite and helpful Retno at receiption ensured I was well taken care of
  • Nord
    the United States the United States
    Excellent facilities, location, and staff. HIghly recommend.
  • Reginald
    India India
    Easy to get to the hotel from airport. Location is suited for me for my meetings. Room was spacious and well kept. Breakfast is suiting the needs with adequate variety.
  • Adrian-valentin
    Romania Romania
    Hotel is great overall, especially the staff. Halfboard is brilliant as you can have either lunch or dinner either in their buffet restaurant or in theirs and Intercontinental's restaurants (Belgian Cafe, Vista, Lebanese restaurant). Except for...
  • Adrian-valentin
    Romania Romania
    The hotel is located in a fairly quiet area of Dubai, yet close enough to downtown. It's connected to the Dubai Festival City mall which is quite large. The hotel's facilities such as the pool and gym are great. Staff is great everywhere going...
  • Martial
    Belgium Belgium
    The hotel is great, beautiful and the location is much better than I imagined, the view on Dubai center is great and we had fireworks each evening.
  • Yaroslav
    the United States the United States
    Friendly staff, excellent design, superb view to Burj Khalifa and water.
  • Marlon
    the United States the United States
    The convenience of the location and the staff was very pleasant
  • Yaqoub
    Kuwait Kuwait
    All service is excellent The locations is excellent Staff are friendly and supportive

Hotel area info

Restaurants
2 Restaurants On Site

  • Zaytoun
    • Cuisine
      Mediterranean • Middle Eastern
    • Ambience
      Family-friendly • Modern
  • Belgian Cafe
    • Cuisine
      Belgian

Amenities of Crowne Plaza Dubai Festival City
Great facilities! Review score, 9.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Family rooms
  • Free parking
  • Fitness center
  • Spa
  • 2 restaurants
  • Non-smoking rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)

View

  • View

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Room Amenities

  • Clothes rack

Activities

  • Live music/Performance
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Evening entertainment
    Additional charge
  • Kids' club
    Additional charge
  • Playground
  • Golf course (within 2 miles)
    Additional charge

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Car rental
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Adults only
  • Pool with view
  • Heated pool
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas

Pool 2 – outdoor (kids)Free!

  • Open all year
  • Suitable for kids

Spa

  • Kids' pool
  • Locker rooms
  • Personal trainer
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
  • Sauna

Languages Spoken

  • Arabic
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Portuguese
  • Romanian
  • Filipino
  • Turkish
  • Chinese

House rules
Crowne Plaza Dubai Festival City takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
AED 150 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte BlancheCash

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crowne Plaza Dubai Festival City of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: 606747

FAQs about Crowne Plaza Dubai Festival City

  • Crowne Plaza Dubai Festival City has 2 restaurants:

    • Belgian Cafe
    • Zaytoun
  • Guests staying at Crowne Plaza Dubai Festival City can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Halal
    • Buffet
  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Crowne Plaza Dubai Festival City is 5 miles from the center of Dubai. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Crowne Plaza Dubai Festival City may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Crowne Plaza Dubai Festival City on this page.

  • Check-in at Crowne Plaza Dubai Festival City is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Crowne Plaza Dubai Festival City include:

    • Suite
    • Double
    • Twin
  • Crowne Plaza Dubai Festival City offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Playground
    • Golf course (within 2 miles)
    • Evening entertainment
    • Kids' club
    • Beauty services
    • Happy hour
    • Steam room
    • Personal trainer
    • Body wrap
    • Live music/Performance
    • Fitness classes
    • Locker rooms
    • Body treatments
    • Swimming pool
    • Spa/Wellness packages
    • Themed dinners
    • Spa facilities
    • Spa lounge/Relaxation area
    • Facial treatments
    • Fitness
    • Body scrub
  • Yes, Crowne Plaza Dubai Festival City is popular with guests booking family stays.