Please note that guest are requested to present the credit card used to make the reservation upon check-in at the hotel. Please note if booking is made on someone else’s behalf, please contact the hotel directly to arrange for third party billing at least 3 days prior the arrival date.

Please note that the hotel reserve the right to pre-authorize the credit card prior to arrival.

All guests staying are required to provide their original passport or UAE identity card. Please note that the hotel reserves the right to refuse entry of the guest who are not registered upon check-in.

Guests who wish to have an extra bed, must reserve beforehand with the property and charges will apply. Extra bed charges are not inclusive of breakfast.

The maximum number of children that are specified under each room type will be accommodated free of cost and are expected to share the existing beds with their parents. Should they wish to have an extra bed the same should be reserved and changes applicable.

Groups: When booking more than 9 rooms, different policies and additional supplements may apply.

PCR test is available at the hotel on an additional Coast (Subjected to Availability)

All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知City Avenue Hotel您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。

由于新冠肺炎（COVID-19）疫情，该住宿当前的餐饮服务可能有所限制或不再提供。

由于新冠肺炎（COVID-19）疫情，该住宿当前暂停了班车服务。

由于新冠肺炎（COVID-19）疫情，该住宿正在采取措施保护客人和员工的安全。因此特定服务和设施可能已被削减或取消。

为遵从政府针对新冠肺炎（COVID-19）的防疫指导，该住宿在指导实施期间可能需要客人提供额外文件，以证明其身份、行程及其他相关信息。

鉴于新冠肺炎（COVID-19）疫情，本店严格遵守保持社交距离的预防措施。

由于新冠肺炎（COVID-19）疫情，室内公共区域必须佩戴口罩。

不得因新冠肺炎（COVID-19）隔离目的入住该住宿。

到店时需支付损毁押金：AED 200。 该押金将以现金形式收取。 退房时此押金将返还给你。 住宿场所经检查如无任何损坏，此押金将以现金形式全额返还。